Trends in consumer shopping reflect how animal owners seek products and services are discussed in this episode of the Retail Gets Real podcast.
All commerce is becoming digital — even when it happens in store.”
“Shoppers are operating in a more blended world as the boundaries between physical and digital shopping start to fall away. For example, 68 percent of shoppers say they’ll consolidate shopping to make fewer trips to stores,” shared Bill Ready, president of commerce at Google.
Source: National Retail Federation, November 30, 2021. Link. 21-minute podcast.