SmartPulse surveys, while non-scientific, offer some insight into our behaviors. This summary shares results of how survey participants deal with impatient customers.
Source: SmartBrief, September 10, 2019. Link. One of the biggest challenges participants face is unexpected interruptions. When someone calls or drops by with something important to them, it’s tempting to put them at the top of your priority list. That can cause several issues.
1st. You condition them to bother you if they want action
2nd. It delays others waiting patiently ahead of them
INSIGHTS: Without some disciplines to handle things in order, our lives turn into a perpetual Whack-a-mole existence.