Firms are finding out that transitioning from an authoritarian model to an employee-empowerment model is not easy. It requires new behaviors and new ways of thinking for executives and employees.
Source: Forbes, August 4, 2020. Link. Empowerment is an active process. It involves coaching or teaching team members to self-serve, to make decisions, and to use less of their managers’ time on things that really do not require their managers’ attention.
INSIGHTS: When your team needs more knowledge, teach. When your team needs more skill, coach. When your team needs greater challenge, raise the bar.