By adopting military email etiquette, you will introduce a kernel of clarity to your correspondence and that of your colleagues and clients. Kabir Sehgal learned how to structure emails to maximize a mission’s chances for success while in military service. He now successfully applies the same techniques in a corporate setting.
Source: Harvard Business Review, November 22, 2016. Three of Sehgal’s main tips are:
- Subjects with keywords
- Bottom Line Up Front (BLUF)
- Be economical
INSIGHTS: These tips should help all animal health pros communicate more precisely, gaining positive results and creating less confusion. The urgency that email and texting places on us today requires we get better at defining our purposes for communicating and what action(s) you want recipients to do with your note.