In a recent presentation about self-awareness and self-management, Betsy Charles, DVM, related self-awareness to dealing with animal owners’ choices. She shared perspectives about over buyers and under buyers at a recent conference.
Self-awareness is the ability to accurately perceive your own emotions and stay aware of them as they happen and if you don’t know yourself well, you won’t have [a positive] influence on others.
Source: Veterinary Economics, January 26, 2019. Link.
Whatever your buying style, you can adjust it and its connection to client thinking to become a better, more balanced, more self-aware leader.
INSIGHTS: Our industry has long discussed projecting our own paradigms into animal owners’ pocketbooks when discussing products, procedures and testing. Dr. Charles’ book detailing how to apply it make this a valuable read.