Wendy S. Myers, CVJ, shares ways to position veterinary technician appointments, including:
- Using a health assessment description for technician appointments versus exams for veterinarian appointments
- Listing the technician’s name on the invoice
- Educating front desk persons to clarify the reason for a visit to determine whether a technician or veterinarian visit is applicable
Source: DVM 360, July 22, 2024. Link.
INSIGHTS: Myers does a good job of scripting the dialogue that helps validate separating a technician appointment from one that requires a veterinarian. Consider discussing the article during veterinary practices’ team meetings.