Joan Capuzzi, VMD, discusses how a comprehensive approach to stubborn flea infestations is needed to help clients gain control over their pet and the pet’s environment. The pet is the easy part. She shares ways to coach pet owners to treat the pet, treat the other pets and treat the environment.
Source: DVM 360, April 7, 2020. Link.
INSIGHTS: Attention sales representatives! This is a good article to renew a conversation in clinics and with retailers. Determine if they need staff training on total flea control during which you can feature the products in your portfolio. Sound simple? Maybe.
To convince yourself, make an anonymous call to a couple of your “B” accounts. Ask them what they recommend to stop a flea infestation. Then sit back and learn where you can assist. Don’t forget to make an appointment. All of this can be done with a phone and staff training can be done via video conferencing.