Commentary
It irks me when a customer service person interrupts an in-person interaction to answer the phone. Now, cellphones are an insidious part of our culture and impact our ability to have authentic in-person interactions in business and our personal lives.
Simon Sinek shares the psychological power smartphones signal when visibly present and signs of phone addiction.
. . . giving people our full attention is how we should be interacting with people . . . the idea is that not that we hear the words they are saying, rather that they feel heard. . . “
Source: incomeparent, Instagram, December 5, 2023. Link. If you have to take your phone from room to room with you . . . you probably have a problem.