Complimentary Commercial Content Trailered animals can’t get away from those pesky flies. The author discusses precautions to minimize flies in trailers and allow horses to travel in comfort. The tips apply to trailering goats, calves and other animals as well. Source: Horse and Rider, April 10, 2023. Link. … [Read more...]
Vector-borne disease screening critical to pet health
To help veterinarians stay ahead of the curve and provide the best care to their patients, this article explores why comprehensive screening is critical to pet health. It includes key insights into a lesser-known tick-borne disease that has become more frequently detected than Lyme. “Anaplasma is becoming the most common vector-borne infection they’re seeing dogs are exposed … [Read more...]
Professional Animal Care Certification
Commentary There’s no doubt animal training improves care and stewardship while helping to increase the quality of life for our pets. It seems every week we see another person or organization launching some level of training. While imitation is the sincerest form of flattery, duplication has its own challenges. Third-party training is available for pet care personnel … [Read more...]
Gatekeepers and the keys to the kingdom
Commentary Brian Sullivan’s article is written to help sales representatives work with the often imposing gatekeepers in veterinary clinics. Access challenges are the brunt of age old stories about Doc’s Aunt Sally or the new person who has been told to never interrupt the veterinarian unless it is a spouse, child or the police. Behind the access barriers is a message that … [Read more...]
Chewy and Petco are increasingly reliant on pet health care for sales
Commentary With our recent post, “Pet-owning households on decline while spending remains strong” <Link> still resonating, we stepped back to the comments on quarterly reports from pet retailers Chewy and Petco. Gabrielle Fonrouge summarized key points from the respective earnings reports commenting, “Pet health care will be key to whether the companies can grow and … [Read more...]
Stop giving s*!& away for free (video)
Commentary In what could be described as a rant, Amy N. Newfield, CVT, VTS (ECC), issues a call to action we’ve heard for decades. Stop giving away your valuable services for free! Stop telling clients that you agree that veterinary medicine is expensive and that your prices are too high! Stop apologizing for your prices! You are devaluing your time and your talent.” Amy N. … [Read more...]
Finding the optimal pattern of a customer journey
Commentary Customer journey analysis is not new, although customer experience management is relatively new. The identification, optimization and management of touch points that lead to action by a prospect or customer challenges brands, budgets and companies in today’s internet world. Even so, earning a customer and retaining them is a journey animal health pros discuss and … [Read more...]
LSU develops patent-pending wild pig bait
Commentary Feral hog control is an issue for ALL animal health pros. Wild pigs reproduce rapidly and cause damage to farms and suburban properties from the southern U.S. and into Canada <Link>. They also pose a growing threat to the environment, people and other animals. If an animal disease like African swine fever or hoof-and-mouth gets into these animals, it will be … [Read more...]
Happy cow markings worth a smile
Bellbrook Holsteins in Ripplebrook, Australia, welcomed a new calf to the herd on March 10. The calf was born with a unique pattern. His spots resemble that of a smiley face. They named it Happy. 😊 Source: RFD-TV, March 23, 2023. Link. … [Read more...]
Snoopy was a rescue (video)
We saw a post about Snoopy on the Texas Weimaraner Rescue Facebook page. A cultural icon for the human-animal bond, Snoopy was a rescued puppy having been returned to Daisy Hill Puppy Farm according to some accounts. Snoopy made his debut his debut in Charles M. Schulz’s Peanuts comic strip in October 1950. The black and white beagle didn’t have a name until more than a … [Read more...]
A stress-filled tale of farm store chicks
Commentary The historical phenomenon of Easter chick supply is a testament to the survival qualities of poultry. The first 24 to 48 hours of a chick’s life when headed to a retail store are stress-filled. Ana Hotling shares some details worth considering as you counsel clients with Easter “babies.” Newborn hatchery chicks go through a veritable gauntlet in the first few … [Read more...]
Impacts of commingling preconditioned and auction-derived beef calves with BRD
Commentary Cattle science continues to study ways to decrease morbidity, mortality and reduce use of antiinfectives as cattle move around the country. The study referenced reinforces the value of preconditioning and addresses the effects of comingling auction-derived calves with the preconditioned ones. Preconditioning reduced BRD and antimicrobial use in the feedlot, in … [Read more...]
5 steps for using care to unlock employee happiness and health
MetLife’s 21st annual U.S. Employee Benefit Trends Study found a connection between employee health and caring employers. Eighty percent of employees who feel cared for at work describe themselves as holistically healthy compared with 40 percent who feel an absence of care from their employer. Fifty-eight percent of employees overall feel cared for when working. Missy … [Read more...]
Florida veterinary technician demonstrates MAXI/GUARD® Oral Cleansing Wipes
Sponsored Content Oral Cleansing Wipes are a fabulous choice for in-between brushings and/or for hard-to-brush mouths, shares Vet Tech Sara from Deerwood Animal Clinic, Jacksonville, Florida. Source: Addison Biological Laboratory. Link. … [Read more...]
Does dog park = cesspool? How to safely enjoy it!
Complimentary Sponsored Content Warmer weather, melting snow, greening grass all invite dog owners outside. Many will decide to take their dogs to dog parks. But are the dogs prepared for the inherent risks? Dawn Martin DVM, DVSc, DACVIM, and the Chatfields discuss the challenges of safely enjoying some of the benefits of a dog park. Note the discussion of risk assessment … [Read more...]
The power of “What Else?” and other follow-up questions
Powerful follow-up questions, asked in a timely manner, will double the impact, yield faster and more accurate results during interactions with clients, customers and colleagues. Patrick T. Malone shares we often miss the opportunity for enormously powerful follow-up questions that demonstrate our genuine concerns while providing us with more information about our clients’ … [Read more...]
Pet owners feeling the sting of inflation
Commentary Inflation in the pet consumables markets has been in the news recently. The January Consumer Price Index shows the price of pet food is up 15 percent from last year with pet and pet product prices up 12 percent. We’re sharing these article that reference the inflation trends so animal health pros can help pet owners focus on their pets’ essential and urgent … [Read more...]
New test strip quickly detects periodontal disease before it is visible
Complimentary Commercial Content OraStripdxTM, a revolutionary rapid test, was launched at VMX 2023 by PDX BIOTECH LLC. It was created to detect active periodontal disease in dogs and cats with no anesthesia or sedation required. In peer-reviewed studies, OraStripdx was found to be significantly more effective than visual awake exams in detecting active periodontal disease. … [Read more...]
Cost of Care Wheel is now 24/7 digital resource
Sponsored Content The popular veterinary practice-based Cost of Care Wheel tool from the ASPCA® Pet Health Insurance program is now available in an enhanced client-based online version that can be used anytime, anywhere. Discussing money is never easy but it is important to educate and urge pet owners prepare for their pet’s future health care needs, and how to pay for … [Read more...]
AskVet™ Launches VERA, the world’s first “Answer Engine for Animal Health”
Complimentary Commercial Content Move over Dr. Google! Search is old hat . . . VERA has answers VERA which stands for Virtual Engagement and Relationship Agent is powered by AI, ChatGPT and AskVet's database of over 1.5 million digitized conversations between veterinarians and pet parents. Developed to use natural language, the vetbot objectives are: to help pet parents … [Read more...]
Dental month considerations
Commentary Animal Health Digest actively promotes oral care, including dentistry as an important client education and animal health topic. We believe dental month is an opportunity for animal health pros to refresh their messages and educational efforts on the importance of oral care. The animal health message is not the only message on oral care each February. Use all the … [Read more...]
Keeping ahead of laminitis
Complimentary Commercial Content HAYGAIN® is sharing an informational leaflet horse enthusiasts can download. It reviews scientific literature and best practices in managing equine laminitis including: The laminitic foot Sugar and obesity Early warning signs of laminitis Balancing diet and welfare in laminitis cases Easing laminitic foot pain Source: … [Read more...]
Chatfield’s review their top articles from 2022
Complimentary Sponsored Content Dr. Jen the vet and Jason Chatfield, DVM discuss five articles from 2022 in this episode of Chat’s with the Chatfields. American Foulbrood bee vaccine. Link. Fascinating way to immunize the hive through feeding the queen bee. Smart bandage heals wounds 25% faster. Link. Star Trek-like technology is on its way to communicate healing … [Read more...]
“Pets Age Faster Than People” facility poster available
Complimentary Commercial Content The importance of preventive health care exams is the core message of this new poster from the AVMA. The poster shows age in cats and dogs and correlates those ages to human years. Source: AVMA Animal Health SmartBrief, January 20, 2023. Link. Download the poster free as a PDF in a 8.5"x11" format or purchase the 18” x 24” poster … [Read more...]
The Neuroscience of trust. Management behaviors that foster employee engagement.
Commentary Although it’s five years old, this article about Paul Zak’s research on trust is relevant to current employment conditions and challenges. Note the eight measurable management behaviors that foster trust he identified. “To boost engagement and retention, treat people like responsible adults. Set a clear direction, provide the resources needed and get out of … [Read more...]
Advice for managing people with disabilities in the workplace
Commentary There’s an important distinction between being disabled and having a disability. Disabled is a category label while having a disability is situational and the differentiation is important! Comedian Josh Blue reminds his audiences that “the disabled community is the largest minority group on the planet . . . and the only minority group you can join at any time.” … [Read more...]
Managing equine osteoarthritis during cold weather
Complimentary Commercial Content With winter progressing, horses with osteoarthritis often experience pain, deformity, loss of motion and decreased function. OA can affect any joint especially the carpus, fetlock, hock and stifles. Boehringer Ingelheim Animal Health U.S. shares tips on recognizing OA, keeping horses moving, general winter practices and the option of using … [Read more...]
20 winning photos from the 2022 Dog of the Year Awards
Take a few minutes to smile and look at the antics of our canine friends in these 20 great photos. Each one is bound to make you feel good. Source: The Modern Met, January 12, 2023. Link. From high-action shots to dogs at work to pensive portraits, the winning photographs are a tribute to these special animals. … [Read more...]
Let’s get INTEGRATED! What is integrated medicine?
Complimentary Sponsored Content Drs. Jenifer and Jason Chatfield discuss integrated medicine with Michele Broadhurst, DC*, in the Chatroom. We noted the conversation at 30:40 about combining common prescription pain inhibition with animal-specific physical movement and adjunct treatments. . . . so would it be fair to say the prescription approach hides the pain where … [Read more...]
Oral care; a New Year’s resolution for veterinary teams, pet owners
Opinion and Sponsored Content Asserting the importance of oral care is as important as discussing vaccines and flea, tick and heartworm prevention. Pet oral care is a critical component of healthy pet stewardship. Comprehensive Oral Health Assessment and Treatment (COHAT) remains an opportunity for veterinary clinics to educate pet owners on the importance of oral care at … [Read more...]