There is no 100 percent guarantee to make computers and networks secure,. However, you can take steps to provide reasonable security, writes Joseph Axne. He offers seven areas to determine if your hospital or business has security gaps that need filling. Source: Today’s Veterinary Business, December 2018/January 2019, page 8. Link. Using a layered approach to computer … [Read more...]
Upgrading client reminders
Reminders remain a significant component for ensuring veterinary clients return to the practice. Brenda Tassava, CVPM, CVJ, VLCE, discusses mixing the old with the new methods and provides a refreshed reminder strategy complete with tactical elements and timelines. She also discusses the value of forward bookings in the context of reminders. Source: Veterinary Team Brief, … [Read more...]
3 things all emails should include
You probably don’t put much thought into crafting an email. This means it’s likely you are making some potentially embarrassing mistakes. Most of us have not been trained on crafting good emails making them ripe for misuse. As communication tools like instant messaging are added to the workplace, the purpose and strength of email has started to shift, says Nick Morgan. ““Text … [Read more...]
5 problems with inventory—and ways to solve them
Nicole Clausen, CSGGB, brings inventory management back to basics and shares five problems and how to address them. Is your problem “too much” or “not enough”? Is your problem “too many”? Is your problem “too price-y”? Is your problem “not enough info”? Is your problem “not enough money”? Source: VETTED, October 17, 2018. Link. Inventory is like a … [Read more...]
Dog DNA tests, valuable or just more confusion
A growing number of veterinary clients bring DNA reports with them to appointments. These tests are not subject to standards or regulations to ensure they are accurate or reliable. Finding a veterinarian that can interpret the reports is yet another issue. Sarah Zhang has written a situation analysis that has value for animal health pros. Source: The Atlantic, November … [Read more...]
How Amazon may shape the packaging of products you sell
Tide just announced its new Eco-Box, an alternative to the classic bottle of laundry detergent. It’s still soap. It is also a look as to how Amazon and other e-commerce retailers are dictating what stuff looks like. This new box is designed to work well with e-commerce, ship well and be more environmentally friendly. It ships without secondary boxing or bubblewrap, is lighter … [Read more...]
Eye-in-the-sky hired help works for cattle producers
Drones provide potential for practical applications beef producers, according to Amanda Radke. She discusses four ways that a drone could enhance management practices on ranches. Collect more data with much less labor Aerial maps can improve land management practices Monitor livestock, fences and water sources Collect data on individual animals While drones … [Read more...]
Considering blood pressure with routine exams
When it comes to veterinary patient care, blood pressure is seldom included in a routine preventive physical examination. Brenda Tassava, CVPM, CVJ, VLCE, discusses the benefits, challenges and establishing protocols. This is a great topic for a team meeting. Source: Veterinary Team Brief, October 2018. Link. Take Action notes: As a team, consider cases where BP … [Read more...]
Put your phone down (includes video)
Emerging research shows that even the simple presence of a cell phone, much less its glowing screen and constant beeps, interrupts our ability to connect. Though it may seem awkward and uncomfortable, our collective response to these behaviors will establish new norms of modern courtesy. Source: Ascend. Link. Consider setting rules for phone use during meetings. Agree to … [Read more...]
Opinion – Determining how often sales reps should call on customers
J. Michael Marks tackles a frequently contemptuous topic about distribution sales representatives. . . . in my experience, most sales reps are market-servers, not market-makers. . . we’ve found that 95% of what customers buy from distributors they have bought before. The devil is in the details in this reference. How one defines sales really determines whether Marks’ … [Read more...]
Technology trend: Teledentistry expands preventive care
This article is thought-provoking given the new efforts in veterinary telemedicine. Minnesota’s dental industry is returning to a high-tech solution known as teledentistry, which allows dental hygienists to provide preventive care at low cost while supervised electronically by dentists at a different location. The trend comes as dental hygienists are taking on a greater share … [Read more...]
Employee safety, animal welfare drive invention of first robotic cattle driver
Cargill, with the help of renowned animal behavior specialist Temple Grandin and other experts, has created the industry’s first robotic cattle mover that improves animal welfare and employee safety. The robots move cattle from holding pens to harvest areas and reduce stress by limiting animal interaction with humans. Employees operate the robots from catwalks above the holding … [Read more...]
Brush up on measuring blood pressure
Whether in general practice settings or emergency or critical care environments, blood pressure measurement is used as a diagnostic tool. Oriana D. Scislowicz, LVT, provides an opportunity for veterinary nurses and clinic staff to brush up on their skills. Source: Veterinary Team Brief, October 2018. Link. Take action notes: Include blood pressure measurement as a … [Read more...]
The Bridge Club celebrates veterinary techs every day of National Veterinary Technician week
The Bridge Club kicks off five consecutive days of technician-centric conversations focused on work/life balance on Monday October 15th. The schedule and links are below: OCTOBER 15, NOON CST – VET TECH WEEK: WORKING MORE THAN ONE JOB? YES, YOU CAN STILL BE SUCCESSFUL. Is work/life balance achievable? Hear from Julie Legred, CVT, and Beckie Mossor, RVT. <Register … [Read more...]
Thinking equipment before year end
The fourth quarter of each year brings thoughts of end-of-year inventories and opportunities to use Section 179 of the IRS code. It provides incentives for all types of veterinary equipment purchases. Pam Foster writes about how equipment features, function and capabilities have changed over the past decade with some expert help from Rick Warter, of MWI Animal … [Read more...]
A look at Amazon in the pet consumables market
Zak Watts and Mike Bassani, director and consumables lead for Amazon Pets respectively, joined presenters during the inaugural NAVC E-Commerce Summit that took place September 19 in Kansas City. Amazon defines consumables as food and healthcare products such as parasite prevention and litter will be Amazon’s focus. Other pet items are available, but will not be critical. The … [Read more...]
Opinion – Your smartphone obsession may make your dog sad
I recently noticed a change in our Morkie’s behavior when I turn to my cell phone to monitor emails, texts or see what’s going on with LinkedIn or Twitter. Once I do, the dog allows about 30 to 45 minutes before deciding if it’s time to play, pet or seek attention. I’m not alone. Cheyenne Macdonald reviews growing amounts information that dogs are especially hurt by owners’ … [Read more...]
The latest from AAHA NEWStat
AAHA NEWStat, AAHA Red and the longstanding magazine, Trends make up a worthwhile communication complement for AAHA members and industry pros. Past issues of Trends are now available to subscribers in a digital archive. Link. Published monthly, Trends offers straightforward, real-world strategies, best business management practices, protocols, tips and techniques. It also … [Read more...]
These veterinary service trends can help your practice remain competitive
Lidia Staron shares an overview of this year’s top trends for practice owners to consider in order to stay competitive. She indicates that veterinarians on the whole have been slow to adopt many of the newer technologies and services. Source: Veterinarian’s Money Digest, July 28, 2018. Link. Staron identifies the following trends: Wearable tech that monitors pet … [Read more...]
VHMA says to dance with clients. PIMS data creates 8 helpful reports.
The Veterinary Hospital Managers Association (VMHA) addresses non-verbal cues in client communication. When preparing to approach a client to discuss preventive pet healthcare, prior to uttering a single word, think like a dancer. Source: Champions Corner, VHMA, September 17, 2018. Link. Familiarize yourself with these nonverbal behaviors and their impact on the client: … [Read more...]
Beyond Facebook; secondary social media platforms for veterinary marketing
Beyond Indigo looks more closely at three social media platforms and how to best use them to reach your intended audience with the content they crave in this sponsored content: Instagram Twitter Google Business Source: Beyond Indigo, February 20, 2018. Link. While the bulk of your social media efforts should still be squarely focused on Facebook – especially when … [Read more...]
Happy cows make more milk on their own schedules
Most U.S. dairy operators milk cows twice or three times a day. But, what if the cows were left to decide when they wanted to be milked? Aòasteinn Hallgrímsson and his brother Gardar run a dairy outside of Akureyri, Iceland. They found out what happens. Source: Quartz, September 24, 2018. Link. In 2007, the Hallgrímsons rebuilt their barn from the ground up, spending kr 160 … [Read more...]
Genomics has reduced the generational interval
Genomic selection refers to breeding selection decisions based on genomic breeding values. The discovery of thousands of DNA markers plus the development of predicted breeding values based on marker data has allowed for accurate genomic selection of dairy sires by AI centers. A reduction in generation interval translates into more rapid genetic progress. Source: Dairy Herd … [Read more...]
Rx for cyberbullying in veterinary practice (includes videos)
Communication is a key element to managing cyberbullying preventatively and reactively. The first line of defense is a knowledgeable team trained to respond appropriately if and when a social media storm blows in. The first thing to do is to make sure that everyone on your team is aware of the situation and that you have all the information and all the facts before making a … [Read more...]
Watch out for “The iPhone Effect”
As a manager, when you talk with employees do you incessantly check your cellphone? Or, are the employees looking at theirs? “The iPhone Effect: The Quality of In-Person Social Interactions in the Presence of Mobile Devices,” was published in the journal, “Environment and Behavior.” It examined the relationship between the presence of mobile devices during social interactions … [Read more...]
Solar panels double as summer cow shades
Researchers at the University of Minnesota’s West Central Research and Outreach Center at Morris have installed solar panels that generate power and also provide cooling shade for cows and heifers. Power generation is the solar panels’ main purpose, of course. But positioned 8’ to 10’ above the ground surface, the panels can provide shade for 30 to 40 cows under one structure … [Read more...]
Clean meat? It may not be that simple
Dave Sjeklocha, DVM lives and works in cattle country. He thoughtfully writes about test tube meat, technological challenges, current production methods and other changes that need considering during the development of this potential resource. Receiving support from the likes of billionaires Bill Gates and Richard Branson, cultured meat has certainly garnered … [Read more...]
NAVC Resource Library puts product information, detailers, videos, more all in one location
NAVC’s Today’s Veterinary Business is extending its educational efforts to include a handy one-stop website. The Today’s Veterinary Business Resource Library is the next generation of the Vet-Advantage Resource App, part of the Vet-Advantage acquisition by the NAVC in early 2017. More than 30 companies currently have information available on the website including product … [Read more...]
Vetfolio announces urinary tract training
Vetfolio’s newest course, Urinary trouble in dogs and cat,s sponsored by Hill’s is currently open for registration and will be available for free access from September 19 through October 9. This study addresses various types of urinary diseases in both cats and dogs, along with nutritional and environmental solutions. Dr. Lewis will also cover how veterinarians can properly … [Read more...]
4 ways telemedicine is changing human healthcare
Many animal health pros are taking a wait and see approach to telemedicine. However, the practice of non-physical health interactions is already morphing toward virtual health on the human side. Alan Pitt, MD, envisions a future “about building space with the idea that people may need to provide care to a patient in that space," rather than forcing them to travel when they … [Read more...]