Commentary Unreturned calls are far from harmless. They’re lost revenue. When you don’t respond, you signal “not now” to a client or prospect who may never call again. Plus, if an existing client referred the caller, you lost the opportunity and embarrassed your promoter. In a time of declining vet visits and new clients <Link>, Teri Leggett reminds us of the … [Read more...]
Meeting Gen Zs where they learn
As our industry looks to 2026 and allocating budgets for educational programs, Michelle Westfort’s perspectives on providing learning opportunities for Gen Z employees are worth considering. This generation embraces non-traditional educational paths while still valuing formal education. She highlights: a) short-term, stackable and flexible learning options; b) the value of … [Read more...]
IBPSA Fast Bites – September 22, 2025
Log in and double-check your IBPSA profile, logo and contacts <Link> Join the IBPSA staff for Office Hours on Tuesdays via Zoom at Noon Central time <Link>. Register for this webinar: How to hold staff accountable with love, October 15, 2025. 1:00 p.m. - 2:00 p.m. <Link> September 25th Animal Health Digest Bulletin <Link> Source: IBPSA, … [Read more...]
Goodbye, back room. Hello, lower-stress patient exams.
Karen Becker, VMD, asks an obvious question about taking pets into the back room for examination, then addresses the benefits and challenges of exam room appointments that include pet owners. She asserts that allowing a guardian to remain involved in the treatment and care of their pet opens the doors of communication, builds trust with that client, and influences client choice … [Read more...]
Review: Generic versus pioneer drugs for cattle
This is a timely article as calves are being weaned, cows turned out on pasture or stalks and preparations for colder weather are underway. Andrea Bedford, PhD, details the rigors of NADA and ANADA products, where generic equivalents may differ and where they fit in decision-making for veterinarians and producers. Source: Bovine Practitioner, September 17, 2025. Link. The … [Read more...]
The coinfection conundrum
Commentary This article, while pig-focused, provides perspectives that may apply across species. Our industry often talks about immunosuppression which is a logical outcome when an animal is fighting more than one pathogen. For reference, one might remember the coinfection challenges with concurrent flu and Covid infections during the pandemic. The extra stress pigs face … [Read more...]
Worth a Glance – October 2, 2025
Last week’s AHD Bulletin – Animal Health Digest Bulletin, September 25, 2025. Link. Most read posts from September 25, 2025 AHD Bulletin – Workslop: AI-generated work content is slowing everything down. Link. The role of AI in cancer diagnostics. Link. No title, no problem. Link. 3 Ways to Strengthen the Feline Client Experience. Link. Setting client … [Read more...]
Workslop: AI-generated work content is slowing everything down
As offices scramble to plug AI tools into their workflows so they’re not left behind, few are seeing their efforts pay off, writes Bruce Gil. Source: GIZMODO, September 23, 2025. Link. The insidious effect of workslop is that it shifts the burden of the work downstream, requiring the receiver to interpret, correct, or redo the work. In other words, it transfers the effort … [Read more...]
The role of AI in cancer diagnostics
Includes Commercial References Unlike the challenges with AI in content development, in-clinic AI-powered tools hold vast potential to improve care for companion animals, from streamlining routine tasks to enabling accurate diagnostics. Authors from the Zoetis Global Diagnostics team share potential benefits from increasing access to care for diagnostic detection with … [Read more...]
What value do pet owners place on sustainable pet food?
Sharing data from recent research, Debbie Phillips-Donalds concludes that sustainability features have an impact on pet food purchasing, but which features and to what degree they affect purchasing matter a lot. She notes the challenges with defining sustainability and animal welfare in the context of product education and marketing. Source: PETFOOD Industry, September 17, … [Read more...]
5 tips to handle daily stress
Marc Brackett, founding director of the Yale Center for Emotional Intelligence, recently developed RULER. It’s a framework to handle the highs and lows life hands us daily. More than 5,000 schools are using this tool featured in his new book, ‘Dealing With Feeling: Use Your Emotions to Create the Life You Want.” They are: Recognize: pause, accept you feel something big … [Read more...]
Review: The risks of overusing hand sanitizer
Applying hand sanitizer to your hands is a quick and effective way to eliminate viruses, bacteria and other organisms that cause disease, but using too much of it can do more harm than good, shares Megan Nunn, PharmD. Her article is a good review for clinic and pet services teams. Key takeaways include: Alcohol-based sanitizers may eliminate more germs, but may also cause … [Read more...]
3 Ways to Strengthen the Feline Client Experience
We’re pleased to welcome the CATalyst Council™ as a sponsor of Animal Health Digest and to regularly share findings from the Catalyst Council Feline Market Insight Reports. Gina Fortunato and Kristin Wuhrman are working with us to pull actionable insights in support of growing the feline care segment of veterinary services. We’ll share them in Feline Findings at the link … [Read more...]
Dogs learn and remember how toys work
We know dogs are smart. They’re even smarter than we thought, according to a study recently published in the journal ‘Current Biology.’ In this study, Gifted Word Learner dogs showed they can distinguish between toys used for tugging versus fetching, even if the toys didn’t look alike. The study took place in dogs’ home environments with their owners using the words “pull” and … [Read more...]
Zebra cows repel flies and win Ig Nobel Prize
Say what? Japanese researchers received the 2025 Ig Nobel Prize in biology for showing that black cows painted with white stripes repel flies better than their counterparts that didn’t look like zebras. Source: The Scientist, September 18, 2025. Link. Image credit: Tomoki Kojima et al., 2019, PLoS One, CC-BY 4.0 … [Read more...]
Boehringer Ingelheim launches VetED™ Academy, an education portal for veterinary professionals
VetED™ Academy is a new veterinary education portal designed to streamline access to continuing education for veterinary professionals. The company says VetED™ Academy will serve as a centralized destination for free RACE-accredited learning, consolidating content into one intuitive experience. Source: Boehringer Ingelheim, September 19, 2025. Link. Veterinary professional … [Read more...]
Innovation is a state of mind. 2025 Veterinary Innovation Summit overview.
We selected Gene O’Neill’s insights from the recent Veterinary Innovation Summit <Link> from the many postings shared by attendees. He shares perspectives on big issues that are critically important to move our industry forward and demonstrate the true value of veterinary medicine. Source: Gene O'Neill, LinkedIn, September 12, 2025. Link. O’Neill summarized four major … [Read more...]
AAHA’s standards receive first-ever full refresh
AAHA has completed a comprehensive refresh of the accreditation standards to bring those benchmarks of excellence fully up to date for the first time in 90 years. Nearly 400 revisions were recommended to the 1,200 standards, of which more than 250 were implemented. The range of revisions included updates to clarify language, streamline categories, as well as strengthen the … [Read more...]
Conditions associated with HPAI spreading to farms identified
Kimbra Cutlip’s article is a reminder that 1) wild bird migration is underway, 2) colder weather means more infections, 3) biosecurity reduces risk to animals and their caretakers, and 4) prevention strategies are beneficial and reduce strain on production economics. Source: Feedstuffs, September 10, 2025. Link. A recently published study in the journal One Health compared … [Read more...]
Webinar-CE: Innovations in allergy testing, Lyme disease and early cancer diagnostics
There are still a few seats available for a free educational webinar with Khristofor Agassandian, DVM, PhD (Neurobiology & Neuroscience), who will share cutting-edge advancements in veterinary diagnostics. Topics will include innovations in immunology, allergy testing and immunotherapy, the neurological impact of Lyme disease and early cancer detection through the … [Read more...]
IBPSA Fast Bites – September 15, 2025
It is the week ahead of the Forum, billed as a bold, first-of-its-kind event for the pet care industry. IBPSA has convened a dynamic lineup of respected speakers to lead real, unfiltered conversations about the most pressing and progressive issues facing our field. No fluff—just the insights, strategies, and challenges that matter most to pet care business owners and general … [Read more...]
There’s a bigger dryer fire hazard than the lint trap: How to clean it
In clinics, grooming spas and boarding locations, clothes dryers run most days if not many times a day. Lint traps are well-known fire hazards, but Mary Cornetta says the space just underneath the lint trap is a bigger fire hazard. She says for the type of laundry done in animal health businesses, the area beyond the lint trap needs to be cleaned every three to four … [Read more...]
Massage, heat and cold therapy in feline rehabilitation
Physical therapy and rehabilitation tailored specifically for cats can make a significant difference in the well-being of these felines, shared Michael H. Jaffe, DVM, MS, CCRP, DACVS, during the recent Fetch Kansas City. He shared how massage, heat and cold therapies are helpful for different situations and where pet owners can be included. Source: DVM 360, September 2, … [Read more...]
How the Equine Disease Communications Center is changing the game
Since 2015, the EDCC has been working to capture and inform the equine community of communicable disease threats in horses. Sarah E. Coleman shares how the Center was created and provides warnings to reduce infectious disease risks in the equine population. Similar to the CDC, the EDCC seeks information about disease outbreaks, posts messages, and informs the equine industry … [Read more...]
McDonald’s USA makes company’s largest-ever investment in regenerative agriculture through National Fish and Wildlife Foundation Partnership
Beef has been at the core of McDonald’s menu and identity since it first opened its doors 70 years ago. McDonald's USA just announced its participation in an initiative that helps demonstrate its continued commitment to responsible beef sourcing and stewardship of natural resources. This initiative will invest more than $200 million over the next seven years to help promote … [Read more...]
From heart to skin to hair, ‘Replaceable You’ dives into the science of transplant
Science writer Mary Roach is fascinated by the human body, especially, she says, the "gooey bits and pieces of us that are performing miracles on a daily basis." She also shares why pigs help us keep achieving those miracles. Source: NPR’s Fresh Air, September 16, 2025. Link. … [Read more...]
Tesla BioHealing introduces anti-aging pet bed with biophoton-based healing technology
Complimentary Commercial Content Tesla BioHealing recently launched a new line of biophoton-enriched products for dogs. The PawRenew Pet Bed <Link> is a new technology for pet revitalization and anti-aging, according to the company. The pet bed utilizes the company’s biophoton technology that naturally emits life-force energy shown to boost stem cell production by 300 … [Read more...]
Worth a Glance – September 18, 2025
Last week’s AHD Bulletin – Animal Health Digest Bulletin, September 18, 2025. Link. Most read posts from September 18, 2025 AHD Bulletin – Four worn out, unwelcome words or phrases in vet med. Link. Rabies is NOT a thing of the past. Link. “What Else?” Link. Which coaching approach is the best? Behavior-based vs mental-state. Link. Are veterinary … [Read more...]
IBPSA Fast Bites – September 9, 2025
We are pleased to provide IBPSA members with our weekly AHD Bulletin. We believe boarding and pet services professionals can have a significant role in supporting pets’ quality of life and advocating for best health practices for the animals they see routinely.” – Kirk Augustine, AHD Founder, president From this week’s Fast BITES There are still openings for Bold and … [Read more...]
Calf castration. The younger the better!
Sponsor Content When, why and the best modern practices for castration are the topics for the last segment in this week’s episode of Doc Talk with host Dan Thomson, MS, PhD, DVM. He explains the benefits of castrating calves in the first week of life compared to waiting until weaning, since the bull's testicles don’t produce testosterone until they hit seven to 10 months of … [Read more...]