Opinion – Complimentary commercial content Last week we shared thoughts on bonding with associate veterinarians from Brian Conrad, DVM. He indicated he was quick to lead team building. We commented that sales representatives can often provide resources and help lead the activities. CliftonStrengths provides powerful team building opportunities. The possible individual and … [Read more...]
The crystal ball: Veterinary medicine in 2031
Complimentary Content In a recent blog post, Bill Wagner, DVM, took a stab at what he thinks veterinary medicine will be 10 years from now. Much of what he projects is realistic, being created or in progress. The key will be to make the most of the customer experience and transition veterinary team members. Source: Associated Veterinary Partners, May 24, 2021. Link. … [Read more...]
2021-2022 APPA National Pet Owners Survey reveals important post-pandemic changes for the pet care industry
It comes as no surprise that trends from the 2021-2022 APPA National Pet Owners Survey show steady growth in pet ownership, as well as pet owners buying more products and services online, writes Steve King, president and CEO of the APPA. However, the survey also sheds light on the resilience of brick and mortar facilities. Pet owners continue to frequent their local pet stores, … [Read more...]
Wait. Boarding and grooming for pets are ESSENTIAL?!
Complimentary content includes an offer from RESCUE® disinfectants Carmen Rustenbeck, founder of the International Boarding and Pet Services Association (IBPSA), joins Drs. Jen and Jason Chatfield in this episode of the Chatfield Show. They discuss the involvement of pet services and how the IBPSA serves those businesses and people. In all actuality, groomers, boarders and … [Read more...]
The next pandemic is already happening. Targeted disease surveillance can help prevent it.
The next pandemic threat is likely already making its way through the population right now writes Maureen Miller, PhD. Her research as an infectious disease epidemiologist has found that there is a simple strategy to mitigate emerging outbreaks: proactive, real-time surveillance in settings where animal-to-human disease spillover is most likely to occur. Miller discusses the … [Read more...]
2017 ransomware changed cyber security in veterinary medicine forever
Sponsored Content The May 2017 Wannacry ransomware attack is regarded as the largest cyberattack in history. Wannacry infected hundreds of thousands of computer systems worldwide and spread to more than 150 countries. Its biggest affect is that it popularized ransomware, attacks writes Clint Latham, JD. Governments, organizations, businesses, veterinary practices and health … [Read more...]
Best washing machines of 2021
Laundry stacks up fast in veterinary clinics. The pandemic taxed existing machines as disinfection took a higher priority. Machines that have bigger capacities, speed cycles or built-in pretreat features have been developed to reduce laundry time. Ecofriendly or green choice models add more options from which to choose. Consumer Reports’ washer buying guide reviews … [Read more...]
1 in 3 people believe that their pet will make them a better parent
Note: These survey results are worth reviewing. In a recent survey from OnePoll and AskVet, pet owners shared they experience anxieties and expenses found with child-rearing. More than 45 percent of pet parents worry their pets might get sick or hurt, while another 33 percent worry their pets may be unhappy. While pet parents trust veterinary professionals the most, they are … [Read more...]
3 technologies that can help employers struggling to hire
The reasons for the imbalance between labor demand (open jobs) and labor supply (people willing to take those open jobs) are many and complex, writes Steve Boese. He discusses the role HR technologies could play in helping balance supply and demand, and consequently, place more people in open roles. Job losses have been felt most acutely by low-wage earners and low-wage … [Read more...]
Telemedicine is as old as the telephone. Getting paid IS NEW!
Opinion We’re referencing four complementary sources in this post. Virtual veterinary care is advancing at warp speed. Still, some veterinary clinics struggle with moving from a courtesy service approach to charging for telemedicine services as clients embrace the convenience. Creating clear boundaries between “courtesy services” and what is considered a "paid service" is … [Read more...]
What to expect at World Pork Expo
Joseph Kerns says hog markets, China, U.S. crop prospects, industry expansion, disease and how to navigate the business environment will be hot topics at the first live World Pork Expo since 2018. 2021 World Pork Expo is held at the Iowa State Fair Grounds, Des Moines, Iowa. June 9 – 11. Link. Source: National Hog Farmer, May 17, 2021. Link. INSIGHTS: The topics of … [Read more...]
Free webinar: How to find new growth levers in veterinary consolidation
Complimentary Content Animal health pros are invited to a live, free webinar: “Riding the Tide in Uncertain Times: How to find new growth levers in veterinary consolidation,” hosted by OpenRoom. Topics to be discussed include: Planning for success: Destination Pet’s rise to operating 75 veterinary practices in only 4 years Whether the pandemic has affected … [Read more...]
VVCA Lunch & Learn demonstrates importance of decision support
Opinion Kudos to Shadi Ireifej and Ali McIntyre for coordinating and producing the May 26 VVCA Lunch & Learn. The only disappointment was low attendance. Ireifej shared several video cases where clients needed support to decide if their animal warranted emergency care. It was impressive to see and hear how Ireifej: Engaged the clients comfortably and casually … [Read more...]
Forget everything you know about telemedicine
One might picture Jessica Vogelsang, DVM, stomping her feet as she discusses telemedicine and virtual care. Her blog post is a rally call aimed to raise the view of colleagues who are likely to meet a 2021 barrage of client appointments in the months ahead. We’ve spent the last five years arguing over the value of veterinary telemedicine because the assumption has always been … [Read more...]
Customer service is not customer experience
Customer service is only one aspect of the entire customer experience. Customer service needs to be put into context — which means putting customer experience first. Most customer service starts when a customer calls with a problem. By contrast, customer experience starts with hope — with the reason the customer chooses you in the first place.” Source: Strategy + Business, … [Read more...]
Bluetooth-based smart tag for livestock launches
Complimentary Commercial Content The latest iteration of the DoggTags, DoggBone, and DoggHouse extends the range, consistency and adds cell phone enabled connection to individual animal data. Founder and CRO Melissa Brandão talks about the significance of the product launch. Source: HerdDogg. Link. INSIGHTS: We’re getting closer to the holy grail envisioned more than … [Read more...]
Research insights on telemedicine; changing pet owner expectations regarding accessing
Vet-AI and Joii Pet Care released new insights into the effectiveness and safety of remote prescribing. They are collected from tens of thousands of consults during the pandemic, as well as exclusive pet parent research which highlights owner expectations and needs. The insights were first shared in a live webinar called The Great British Data Show last week hosted by The … [Read more...]
Mammals can breathe through their intestines
Takanori Takebe, MD, PhD, and research colleagues hypothesized that oxygen can be absorbed by tissues in the rectum. Their tests in pigs and mice suggests oxygen could enter the bloodstream via mammalian intestines. Source: Science, May 14, 2021. Link. It looks like a crazy idea. But if you look at the data, it’s actually a very compelling story.” – Sean Colgan, … [Read more...]
Worth a Glance – May 13, 2021
NOTE: When it is time to catch up on your reading or recall something you scanned, try the AHD Archives on the right side of the AHD website. Such as: Archives for April 2021. Link. Last week’s top post Eating less meat won’t save the planet. Here’s why. Source: Animal Health Digest, May 4, 2021. Link. What my Mother’s death taught … [Read more...]
First-ever camera footage from a wild wolf
Wolf restoration efforts continue to be controversial, depending on your geography. Researchers have stepped up their surveillance efforts by fitting a wild wolf with a video camera collar. Contrary to opinion, wolves are opportunistic omnivores. Source: The Bark, May 2021. Link. The lone wolf (#V089) displays a knack for fishing. According to VWP, “He can be seen eating … [Read more...]
Medina Spirit’s treatment with canine antifungal could be behind doping findings
Opinion We’re sharing articles about the Kentucky Derby winner Medina Spirit. The horse allegedly tested positive for 21 picograms of betamethasone according to the Kentucky Horse Racing Commission. Medina Spirit’s dermatitis was treated with Merck OTOMAX® OTIC OINTMENT, consistent with a veterinarian's recommendation to apply this ointment daily to give the horse relief, … [Read more...]
New AAD funding to expand rapid, rugged POC platform in livestock, humans
Complimentary Commercial Content Advanced Animal Diagnostics’ announcement that a $7 million investment will support commercial expansion of livestock tests and 510(k) submission to the U.S. Food and Drug Administration for human blood tests. “We’re uniquely positioned in animal and human testing to fight the rising threat of infectious disease,” said Joy … [Read more...]
Telemedicine policy advancements
Two states have joined adopters of new and progressive telemedicine reforms across the U.S.. Mark Cushing, JD, shares the good news from Michigan and New Jersey while comparing how these states made regulatory changes that allowed a telemedicine VCPR to be established. Source: VVCA, Mark Five series, May 3, 2021. Link. INSIGHTS: Changing telemedicine regulations is a … [Read more...]
Ensure patient safety when outsourcing prescriptions
Guest Contributor – Elaine Blyth, PharmD We occasionally hear about prescription errors and miscommunication when a third-party pharmacy fills a veterinary prescription. As third-party fulfillment continues growing, veterinary team members can proactively help reduce errors. Elaine Blyth, PharmD, offers worthwhile action items in this bulleted guide. Source: Elaine Blyth, … [Read more...]
How Petco is increasingly a stealthy competitor to clinics
Opinion In this article written for pet retailers, Mark Kalaygian offers a comprehensive look at how the company has improved and how it is expected to continue to do so. His review was prompted by Petco publishing its 2020 annual report on May 4, 2021. Animal health professionals, especially veterinary teams, need to look at these trends as many of Petco’s customers are … [Read more...]
PI calves: A devastating threat you might not even see
Complimentary Commercial Content from Boehringer Ingelheim Animal Health Despite 70 years of information and education on bovine viral diarrhea virus, the disease continues to tear at herd health and profits. Persistently infected calves are one of the greatest threats facing the cattle industry, yet many producers don’t know they’re in the herd. A PI calf is an animal that … [Read more...]
Catching up with VIP’s Shawn and Dr. Ivan
Complimentary Content Shawn Wilkie and Ivan Zakharenkov, DVM, invite innovators to discuss current and future trends while applying their veterinary and entrepreneurial experiences to the discussions. For podcast fans, VIP episodes remain an excellent opportunity to learn from animal health pros who are helping invent the next generation of animal health. Source: … [Read more...]
Discuss canine behavior problems in the clinic
Since behavior problems are the number-one reason dogs are relinquished, John J. Ciribassi, DVM, DACVB, shares study results recommending behavior be discussed during visits at the clinic. Problems identified in the study included excessive activity, fearfulness, destructiveness, roaming, house soiling, excessive barking, coprophagy, withdrawal, mounting/humping and aggression … [Read more...]
Comprehensive review of bacteriuria, UTIs
As pet owners return to work, the schedules for many pets will change dramatically, including longer periods between trips outside for relieving themselves. One consequence of “holding it longer” can be the development or redevelopment of UTIs. In a two-part series, Juliette Bouillon, DMV, MVetSc, DACVIM, provided a review of the current literature and guidelines for the … [Read more...]
Learning from curbside care
Dan Holland shares curbside care tips that are standing the test of time. He says for most clients, patients and veterinarians, this new treatment model has been a win-win-win. It also forced veterinary practices to rethink certain areas of their workflow to accommodate curbside care appointments. He shares recommendations for practices in the crucial areas of communication, … [Read more...]


















