Sponsored Content Humans tend to become lazy, especially with repetitive tasks. We dislike wasting time on things that are unnecessary or monotonous. Add busy schedules operating at full capacity and even the most structured protocols lapse. The hurrier we go . . . the behinder we get!” – Lewis Carroll, Alice in Wonderland The news of the emerging Delta coronavirus … [Read more...]
The rise of the eco-friendly consumer. . . our employees
Opinion For decades, our industry focused on animals while feeling forced to deal with people. Harsh? Probably, but true. In the current companion animal context, we’re seeing a growing focus on the animal owner as part of the pet care community. Additionally, the animal health pros we employ come from five generations, all of whom have their own opinions and … [Read more...]
Manage web-side manners in telehealth to ensure client understanding
Verbal and nonverbal cues are as important during telehealth visits as when meeting face to face. Eye contact is especially important during virtual visits, writes Lori M. Teller, DVM, DABVP (canine/feline), CVJ. Source: JAVMA, August 1, 2021. Link. Dr. Teller recommends informing clients at the start of the visit that you may look away to consult records or to take notes. … [Read more...]
Worth a Glance – July 8, 2021
AHD Archives provide quick access to posts by month. AHD Archives for June 2021. Link. AHD Archives for May 2021. Link. Extreme heat is becoming more frequent—and our infrastructure is going to need to adapt Source: Fast Company, July 2, 2021. Link. Engineers are being forced to rethink new standards and systems to become more resilient to deal with … [Read more...]
8 strategies to reduce dry period mastitis to improve reproductive efficiency (video)
Eight dry cow prevention strategies can help reduce the risk that new intermammary infections will develop post-calving, which, in turn, helps keep milk flowing on the dairy and improves reproductive efficiency. Dairy cows are most susceptible to new intramammary infections (IMIs) during the dry period.” - Brian Miller, DVM, Merck Animal Health Source: Progressive Dairy, June … [Read more...]
Using cross-species vaccination approaches to counter emerging infectious diseases
The last two decades have seen multiple animal health business units spun off from traditional pharma company ownership. In this paper, the authors highlight a ‘One Health vaccinology’ approach. They present key areas of synergy in human and veterinary vaccinology that could be exploited to accelerate the development of effective vaccines against shared health … [Read more...]
Regenerative medicine for the equine athlete
Helping equine athletes reach their full potential and maintain optimal health is the goal of sport horse medicine, writes Tori Bilas. Horses can reap the benefits of self-derived biologic treatments well before a serious injury occurs that could derail training or require a lengthy recovery. Regenerative medicine is used to treat or prevent joint disease and soft tissue … [Read more...]
Early registration ending for WVC Annual Conference
Complimentary Commercial Content The 2021 WVC Annual Conference is scheduled for September 6 – 9, 2021 in Las Vegas. Live and supplemental virtual opportunities will gather animal health pros to collaborate, network and learn. Early registration discounts end June 30, 2021. We are excited to get people back to learning in-person and celebrating the Veterinary Industry. Our … [Read more...]
CNN; Covid-19 pandemic magnifies workforce crisis in veterinary field
Opinion CNN’s Alec Snyder assembled a good situational summary of where the veterinary field is in 2021. Same story, different day? Yes. However, Synder combines different elements and challenges to end with some positivity. Between the lines and quotes are opportunities to embrace change, adapt, empower and leave a history of recalcitrant attitudes behind. Consider and … [Read more...]
Udder conformation, increasing concerns for farmers
Opinion, including Complimentary Commercial Content Dairy cows are expected to last 10 seasons. But New Zealand dairy producers are culling cows that should have been in their prime. Their udders simply aren’t holding up. Udders are blowing out, and some cows have had poor suspensory ligaments which became evident when they got a bit of age, shared producer Reg … [Read more...]
Talkatoo wins VMX Pet Pitch Competition
Sponsored Content Congratulations to AHD Sponsor, Talkatoo, for being awarded as the winner of the Startup Pet Pitch Competition during VMX in a live pitch competition resembling an episode of the TV show Shark Tank. This is our industry; these are our people and now a lot more of them are going to know about Talkatoo and what we can provide them. It’s a big deal!” - Shawn … [Read more...]
WEBINAR TODAY! U.S. Veterinary telehealth data, WhiskerDocs
There’s still time to register for this VVCA Community webinar that takes place at 11:00 a.m. PDT/2:00 p.m. EDT today. Deb Leon, CEO of whiskerDocs and founding board member of VVCA, will share an in-depth analysis of their 90,000 U.S. interactions from 2020. Come and learn what they found! We'll be busting more industry and profession-wide myths. The webinar is free to VVCA … [Read more...]
5 ways to use invoicing as marketing
Opinion Whether printed on paper or sent as a PDF, invoices are a way to market your services and products. Different than most collateral, invoices prompt a focused review from the recipient. Uwe Dreissigacker shares five ways to use invoices: Strengthen your branding Sell special offers, sales or promotions Encourage referrals Provide free resources Ask … [Read more...]
Scoring hair shedding traits in beef cow selection
Selecting for cows that shed effectively is crucial to dealing with summer heat stress. It is so important that the American Angus Association is interested in developing expected progeny difference (EPD) values. This may seem to be a silly thing to do, but hair shedding is a moderately heritable trait.” – Edon Cole, University of Missouri Extension livestock … [Read more...]
Oh, those dirty rats!
Rodents are one of the major taxa most likely to carry zoonotic diseases, harboring more than 85 unique zoonotic pathogens. The paper referenced here focuses on the unique opportunity zoo personnel have to be at the forefront of the early detection and identification of novel hosts and geographic ranges of rodent-borne pathogens with high impact on endangered species and … [Read more...]
Managing and bonding with teammates’ strengths
Opinion – Complimentary commercial content Last week we shared thoughts on bonding with associate veterinarians from Brian Conrad, DVM. He indicated he was quick to lead team building. We commented that sales representatives can often provide resources and help lead the activities. CliftonStrengths provides powerful team building opportunities. The possible individual and … [Read more...]
The crystal ball: Veterinary medicine in 2031
Complimentary Content In a recent blog post, Bill Wagner, DVM, took a stab at what he thinks veterinary medicine will be 10 years from now. Much of what he projects is realistic, being created or in progress. The key will be to make the most of the customer experience and transition veterinary team members. Source: Associated Veterinary Partners, May 24, 2021. Link. … [Read more...]
2021-2022 APPA National Pet Owners Survey reveals important post-pandemic changes for the pet care industry
It comes as no surprise that trends from the 2021-2022 APPA National Pet Owners Survey show steady growth in pet ownership, as well as pet owners buying more products and services online, writes Steve King, president and CEO of the APPA. However, the survey also sheds light on the resilience of brick and mortar facilities. Pet owners continue to frequent their local pet stores, … [Read more...]
Wait. Boarding and grooming for pets are ESSENTIAL?!
Complimentary content includes an offer from RESCUE® disinfectants Carmen Rustenbeck, founder of the International Boarding and Pet Services Association (IBPSA), joins Drs. Jen and Jason Chatfield in this episode of the Chatfield Show. They discuss the involvement of pet services and how the IBPSA serves those businesses and people. In all actuality, groomers, boarders and … [Read more...]
The next pandemic is already happening. Targeted disease surveillance can help prevent it.
The next pandemic threat is likely already making its way through the population right now writes Maureen Miller, PhD. Her research as an infectious disease epidemiologist has found that there is a simple strategy to mitigate emerging outbreaks: proactive, real-time surveillance in settings where animal-to-human disease spillover is most likely to occur. Miller discusses the … [Read more...]
2017 ransomware changed cyber security in veterinary medicine forever
Sponsored Content The May 2017 Wannacry ransomware attack is regarded as the largest cyberattack in history. Wannacry infected hundreds of thousands of computer systems worldwide and spread to more than 150 countries. Its biggest affect is that it popularized ransomware, attacks writes Clint Latham, JD. Governments, organizations, businesses, veterinary practices and health … [Read more...]
Best washing machines of 2021
Laundry stacks up fast in veterinary clinics. The pandemic taxed existing machines as disinfection took a higher priority. Machines that have bigger capacities, speed cycles or built-in pretreat features have been developed to reduce laundry time. Ecofriendly or green choice models add more options from which to choose. Consumer Reports’ washer buying guide reviews … [Read more...]
1 in 3 people believe that their pet will make them a better parent
Note: These survey results are worth reviewing. In a recent survey from OnePoll and AskVet, pet owners shared they experience anxieties and expenses found with child-rearing. More than 45 percent of pet parents worry their pets might get sick or hurt, while another 33 percent worry their pets may be unhappy. While pet parents trust veterinary professionals the most, they are … [Read more...]
3 technologies that can help employers struggling to hire
The reasons for the imbalance between labor demand (open jobs) and labor supply (people willing to take those open jobs) are many and complex, writes Steve Boese. He discusses the role HR technologies could play in helping balance supply and demand, and consequently, place more people in open roles. Job losses have been felt most acutely by low-wage earners and low-wage … [Read more...]
Telemedicine is as old as the telephone. Getting paid IS NEW!
Opinion We’re referencing four complementary sources in this post. Virtual veterinary care is advancing at warp speed. Still, some veterinary clinics struggle with moving from a courtesy service approach to charging for telemedicine services as clients embrace the convenience. Creating clear boundaries between “courtesy services” and what is considered a "paid service" is … [Read more...]
What to expect at World Pork Expo
Joseph Kerns says hog markets, China, U.S. crop prospects, industry expansion, disease and how to navigate the business environment will be hot topics at the first live World Pork Expo since 2018. 2021 World Pork Expo is held at the Iowa State Fair Grounds, Des Moines, Iowa. June 9 – 11. Link. Source: National Hog Farmer, May 17, 2021. Link. INSIGHTS: The topics of … [Read more...]
Free webinar: How to find new growth levers in veterinary consolidation
Complimentary Content Animal health pros are invited to a live, free webinar: “Riding the Tide in Uncertain Times: How to find new growth levers in veterinary consolidation,” hosted by OpenRoom. Topics to be discussed include: Planning for success: Destination Pet’s rise to operating 75 veterinary practices in only 4 years Whether the pandemic has affected … [Read more...]
VVCA Lunch & Learn demonstrates importance of decision support
Opinion Kudos to Shadi Ireifej and Ali McIntyre for coordinating and producing the May 26 VVCA Lunch & Learn. The only disappointment was low attendance. Ireifej shared several video cases where clients needed support to decide if their animal warranted emergency care. It was impressive to see and hear how Ireifej: Engaged the clients comfortably and casually … [Read more...]
Forget everything you know about telemedicine
One might picture Jessica Vogelsang, DVM, stomping her feet as she discusses telemedicine and virtual care. Her blog post is a rally call aimed to raise the view of colleagues who are likely to meet a 2021 barrage of client appointments in the months ahead. We’ve spent the last five years arguing over the value of veterinary telemedicine because the assumption has always been … [Read more...]
Customer service is not customer experience
Customer service is only one aspect of the entire customer experience. Customer service needs to be put into context — which means putting customer experience first. Most customer service starts when a customer calls with a problem. By contrast, customer experience starts with hope — with the reason the customer chooses you in the first place.” Source: Strategy + Business, … [Read more...]