Q-fever, Chlamydiosis and toxoplasmosis are common causes of infectious abortions in goats. Prevention strategies include vaccinating, feeding antibiotics and quarantining new purchases until after kidding. Herds with multiple abortions in a short time frame or abortion rates in excess of three percent to five percent of the total number of pregnant animals should submit … [Read more...]
Hot car temperatures kill pets
Lest you think it’s too cool to worry about pets left in parked cars, think again. Police in Palm Springs, California, report that a dog left inside a car for more than three hours there, died of heat exhaustion February 5 – a 70°-day. Yet, his body temperature reached 104°. The dog’s owner was arrested and charged with a misdemeanor. Source: KESQ, February 6, 2017 There … [Read more...]
AHD welcomes the NAVTA membership
We are excited to announce that Animal Health Digest will now be made available to veterinary technicians/nurses each week by the National Association of Veterinary Technicians in America (NAVTA). NAVTA executive board president Mary Berg and executive director Julie Legred will forward AHD’s weekly BULLETIN to its 15,000-plus members as a value-added service starting February … [Read more...]
Support for Leptospirosis vaccination increasing
Not every DVM is on board with the need for a leptospirosis vaccine, but the numbers are growing. The FIRSTLINE staff finds consensus among some DVMs that lepto vaccination should not be ignored. Source: Firstline, January 18, 2017. Some vets used to try to keep vaccine frequencies lower for small-breed dogs. But general-practice Dr. Jeff Rothstein says that's less of a … [Read more...]
Plaque, tartar, gingivitis – oh my!
Pets need dentistry least three times in their lives. February is National Pet Dental Month Teeth scaling is a big part of the in-clinic dental cleaning. Jan Bellows, DVM, DAVDC and DABVP, offers tips for veterinary teams. Source: Veterinary Team Brief, January/February 2017. 5 guiding points can help ensure that every patient’s teeth are cleaned with similar expertise. … [Read more...]
Get over phone anxiety
For some, answering or making a phone call requires a big effort. They rehearse what to say 1,000 times, dial with shaky hands and often get a panicky feeling in their chest when the ring rings. Digital tools we have now may help phone shy people avoid calls. But calls are still necessary. Hating the phone doesn’t necessarily mean a social anxiety condition, although the two … [Read more...]
3 reasons why inside sales’ effectiveness is growing
This article may cause anxiety for some sales pros. However, it is good to learn what is happening to advance the effectiveness and importance of inside sales personnel. Even if you have a mom-and-pop vet clinic or store, some of these methods may be valuable in the near term. Source: CBS, December 5, 2016. Transaction processing is much easier and faster, and customer … [Read more...]
Influencer relationships can be tough to manage
It is hard to discount the value of advocacy and support from marketplace influencers. Marketers, however continue to find this segment difficult to manage. A recent report shows who are involved in making decisions about influencer, advocates or key opinion leaders. The report “Influence 2.0: The Future of Influencer Marketing digs into current influencer marketing … [Read more...]
Cut through the BS during interviews
Finding and hiring new team members is not easy. It is important to find candidates that mesh with your current team and that don’t spell team with an “I.” Betsy Mikel discusses givers and takers, plus how to determine if a candidate is one or the other. Source: Inc, January 4, 2017. Givers are often sacrificing themselves, but they make their organizations better," says … [Read more...]
Take a stand, compete
If Super Bowl LI taught us anything, it was to persevere and stay focused. Often, the best defense is a good offense, even when you don’t get rolling until the fourth quarter. The same principles are applicable when confronted with a low-cost or low-price competitor. Laura Patterson discusses five ways to have a fighting chance: Differentiate Be customer-centric … [Read more...]
Animals get first-class treatment at JFK
It doesn’t qualify as an airport lounge, but the new ARK at John F. Kennedy International Airport in New York City provides top-flight services to animals travelling by air. Racebrook, the company backing the project, partnered with Cornell University’s College of Veterinary Medicine and the New York State Department of Agriculture, to build the world’s first privately owned … [Read more...]
“I recommend . . .” or “Rover needs . . .”
Confidence is contagious. Your customers buy you before they buy a treatment, dental care, preventatives and anything else. Remember, it is important to demonstrate your confidence in the courses of action you advocate. Source: Evan Carmichael, 2015. A leader cannot inspire anyone to a higher point of view than his own viewpoint. That is why it is essential you believe in … [Read more...]
Swine Health Information Center helps producers and veterinarians
The four main categories of the Swine Health Information Center mission are: Preparedness, Response, Monitoring, and Analysis. “Education is key to preparedness,” said Dr. Paul Sundberg, executive director of the SHIC. In 2016, SHIC produced nine additional swine disease fact sheets, bringing the total number of fact sheets to 33. Source: Pork Network, January 30, … [Read more...]
Sponsored Content – AAHA Resources for dental month
Improve dentistry at your practice and help clients understand the value of proper dental care with a variety of resources from AAHA Press. It is easy to let the month of February go by without acknowledging Nation Pet Dental Health Month. Fortunately, animal health pros understand the importance of promoting dental care for our animals. The resources available help enable … [Read more...]
Science, micro-bugs and dirt
Animal health pros will appreciate this AgProfessional’s Readers’ Choice 2016 product of the year even if they never use it directly. Consider the pressure on GMOs and traditional methods of antibiotic use. Now look at what science can do to dirt to make it more nutrient rich for crops. Source: Ag Pro, January 30, 2017. Focusing on microbials for soil health is still a … [Read more...]
Sheep Yoda makes heart surgery history
Yoda, a therapy sheep at the Ranch Hand Rescue Counseling Center and Animal Sanctuary, has made history by undergoing Patent Ductus Arteriosus ligation. Sometimes observed in humans after birth, PDA is a heart problem in which the ductus arteriosus blood vessel remains open, which allows blood to recirculate into the lungs. Surgical repair has been done on children, dogs and … [Read more...]
Bugs in the kibble
Insects are a promising source to generate protein sustainably and with a low carbon footprint. Bühler Insect Technology Solutions, located in China, has begun operations to develop scalable, industrial solutions for the rearing and processing of insects to provide novel protein sources for livestock, human and pet food. Source: Petfood Industry, January 17, 2017. One … [Read more...]
15 life hacks that could help you
Sara Todd writes, small, seemingly mundane changes you make to your daily routine can deliver returns. They can work for busy veterinary practices and seven-day-a-week retail employees. Source: Quartz, December 2, 2016. Here is a sample of the hacks Ms. Todd shares: I started planning my outfits for the week on Sundays I stopped mindlessly scrolling through my … [Read more...]
Vet-Advantage acquired by NAVC
Congratulations to Chris Kelly and the team at Veterinary Advantage as they become part of the mix at NAVC. Our team at AHD wishes them and the NAVC the best. Source: NAVC, January 27, 2016. Veterinary Advantage joins the NAVC alongside clinical, peer reviewed journals, Today's Veterinary Practice and Today’s Veterinary Technician, as well as a new business journal, Today’s … [Read more...]
Editorial – It may be time for vendor-managed inventory
Dr. Blach presses the thinking envelope again. He asserts that vendor-managed and potentially vendor-owned inventory may be closer than we think. It is hard to imagine how this could happen since most practices and retailers cannot replenish inventory today based on a running forecast. Vendor-managed inventory would theoretically eliminate stock-outs, but integrating … [Read more...]
Stay calm, listen to the dogs
Dogs are not fully colorblind. They have limited color vision, similar to humans with red-green colorblindness. They’re particularly good at seeing shades of blue, although they don’t have the same range when it comes to seeing shades of gray. When it comes to dogs’ metaphorical vision, they live in a world that is entirely black and white, says Cesar Milan. Source: … [Read more...]
Kentucky Horse Park celebrates Man o’War centennial
2017 marks the 100th birthday of Man o’War, and the Kentucky Horse Park is honoring the legend with a yearlong series of events celebrating his centennial. They kick off March 29, the date Man o’ War was foaled. Source: Horse Network, January 25, 2017. Man o’ War is a true American icon, born in Kentucky before going on to capture the country’s imagination by winning 20 of … [Read more...]
Thinking offensively or defensively matters
Kevin Eikenberry offers several contrasting statements that you can use to determine if you're attacking opportunities or reacting to situations. If you don’t challenge yourself with it, you will operate from your habits now and in the long-term. This may not give you the results you want most. Source: Leadership and Learning, January 2, 2017. If you choose to focus on … [Read more...]
3 hard words. “I don’t know.”
The best leaders use these three hard words, “I don’t know!” Lisa Kohn suggests we expect our leaders and ourselves to be infallible. It’s a huge – and impossible – mantle to carry. Instead we need to: Admit when we don’t have the answer Surround ourselves with smart people Be open to other perspectives Find people who’ve walked this road before But remember … [Read more...]
4 customer service plan essentials
As trends for increased self-service and detached decision making grow, the importance of building superior customer service teams can get lost. Andrew Medal brings the perspectives of a serial entrepreneur to this topic. The insights apply to animal health pros in traditional businesses, too. Source: Entrepreneur, January 20, 2017. Customer service is one of the most … [Read more...]
Editorial – They say we don’t care
Critics and non-agricultural lobbyists often criticize animal health pros for not caring about the environment, odors or greenhouse gases. This article flies in the faces of such critics. Source: WATTAgNet, January 20, 2017. Perdue Farms has expanded its $68 million investment in nutrient recycling on the Delmarva Peninsula with the addition of a $12 million capital … [Read more...]
11 pet food trends forecast for 2017
Experts believe pet owners will increasingly demand the same qualities in pet food they want in their own meals, such as familiar ingredients, sustainability and nutrition. Our AHD team believes some of these trends will greatly affect veterinary teams and retail associates. Review this list and consider how you may address these trends as they appear in your … [Read more...]
Eagle gets cancer operation at 46
Jess, a 46 year old wedge-tailed eagle, had a growth on his eyelid. It was considered harmless when discovered in 2015, but it recently flared up and required surgery. Learn how ophthalmologist Dr. Andrew Turner and his team operated and treated this squamous cell carcinoma. Source: The Age, January 16, 2017. There's a good chance Jess is the first wedge tailed eagle to … [Read more...]
Go home dads. The kids NEED you!
Just being a breadwinner is a rapidly fading role for men with children. The parenting resources for dads are lacking, so most are left guessing how to improve. All the studies show that the influence fathers have in the lives of their children is far greater than what was once commonly believed. The fact is that dads have a greater role in parenting than ever … [Read more...]
Kirby’s Rule of 20
The Kirby’s Rule of 20 is a classic checklist of 20 important patient parameters. Its creator, Rebecca Kirby, double board-certified in internal medicine and critical care, is the former owner of Animal Emergency Center in Glendale, Wisconsin. This checklist would help create good discussion at an upcoming practice team meeting. Don’t forget to discuss what it means to give … [Read more...]