Writing for a groomer audience, Cliff Faver, DVM, reinforces the primary reasons for pet owner education: to get the best results. . . . if you recommend the client brush their dog, then educate them, show them the correct way and provide the right tools and products for success . . . it is good to revisit everything at the next appointment in case they have questions or … [Read more...]
How to prepare a dog for a boarding kennel
Now is the time dog owners need to prepare for boarding if they are traveling over the holidays. These authors share what to look for when shopping for a dog-boarding facility that will keep a dog secure, comfortable and unharmed. They advise dog owners to see where their dog will be housed and where he will be taken to eliminate and recreate. Source: Whole Dog Journal, … [Read more...]
IBPSA Fast Bites – November 07, 2022
Pet spending at the veterinary clinic, growth in death care business for pets, David Frei shares concerns for pandemic puppies, pet care industry’s role in senior care, keeping employees happy, tips for small business finance in 2023 and more . . . Source: IBPSA Fast Bites, November 07, 2022. Link. … [Read more...]
Thank you notes help you and the recipient
Sending a thank-you note expresses gratitude for a person's time and effort. Source: AXIOS, October 30, 2022. Link. Thank you notes are appropriate for many business occasions and should not be limited to just interviews.” INSIGHTS: While email thanks are okay, a handwritten note will help you stand out. … [Read more...]
Is customer service bad by design?
Animal health customer service pros and their executives will want to invest the time to listen to this episode of On Point. It takes on customer service frustration and success from customers’ and employees’ points of view. The discussion among the host and two customer experience experts features relevant examples of poorly designed customer journeys and ways to improve … [Read more...]
Worth a Glance – November 3, 2022
Last week’s most read post – Jacks, jennies, johns and hinnies; the hybrid world of donkeys and horses. Link. Last week’s AHD Bulletin - Animal Health Digest Bulletin, Thursday, October 27, 2022. Link. Nationwide, Petco form partnership to focus on end-to-end pet care Source: Pet Business, October 27, 2022. Link. New joint offerings are expected to be … [Read more...]
Prep dairy farms for winter now
It’s never too soon to prepare a dairy for winter. This task list from Penn State University Extension is a handy reminder for producers and a good conversation starter in person or via phone. Source: The Cattle Site, October 31, 2022. Link. Below are a few reminders when prepping the farm for the winter season. Make a checklist Barn maintenance Water Maternity … [Read more...]
BRD during weaning, backgrounding adds long-term costs
Duh! Over and over we study, measure and see the production costs associated with bovine respiratory disease. Yet the health of cattle arriving at backgrounders and feedlots continues to be a major issue despite better products, management methods and improved genetics. Health and performance will continue to be a problem for calves sold after simply removing calves from dams … [Read more...]
Vaccinating unhealthy animals by Scott Weese, DVM
In part 3 of his series on vaccination, Scott Weese, DVM, addresses the challenges and decisions to vaccinate unhealthy animals or not. Vaccine labels don’t say to NOT use them in unhealthy pets, but they also don’t give any guidance for vaccine use in such animals.” Source: Worms and Germs, October 27, 2022. Link. … [Read more...]
QSM Diagnostics and Mella Pet Care integrate platforms for infection testing
Complimentary Commercial Content Mella and QSM Diagnostics have unveiled the addition of the QSM OTTER eQ instrument platform in the Mella Desktop Application. The test improves antibiotic stewardship for veterinarians by increasing the accuracy of identifying bacterial infections. The integration with Mella reduces duplication and allows for the test results to be sent … [Read more...]
IBPSA Fast Bites – October 31, 2022
Albertsons introducing pet Rx savings card, most dog-friendly communities, luxury brands entering pet market, pet assistance for budget strapped owners, hiring a copywriter is a good idea and more . . . Source: IBPSA Fast Bites, October 231, 2022. Link. … [Read more...]
How to read a scientific paper
David W. Ramey, DVM, confirms the challenges veterinarians face to stay current with biomedical reading. He says a system for reading and evaluating scientific papers is important to avoid getting overwhelmed and shares an algorithm for deciding if a paper is worth the time to read it. . . . it is reasonable to assume veterinarians are already behind in their reading and they … [Read more...]
Managing negative responses
No matter how skillful you are, in today’s environment you are likely to encounter negative reactions. Source: Vet-Advantage, October 2022. Link. Switching pronouns from you to it, that or this may seem like a small thing now, but in a leadership conversation this simple act is extremely powerful in helping your customers separate themselves from the problem at … [Read more...]
The 25-minute meeting — REALLY?!
Commentary This SmartBrief survey graphic underscores the need for better meetings. Too often meetings are called without intention and result in more meetings. Two articles address meeting overload, restructuring them and improving results. The Nano Tools for Leaders® from Wharton Executive Education offers tips to halve the time and double the impact of your meetings. … [Read more...]
Smart device syncs pet food formulation with dog behavior
Complimentary Commercial Content Artificial intelligence may be able to suggest what pet food formulations match a dog’s behaviors. A collaboration between two Mars divisions, IAMS dog food brand and Whistle pet activity trackers, resulted in a system that uses data on a dog’s behaviors to determine what diet may be best for that pet specifically. Source: PETFOOD Industry, … [Read more...]
GFI #263 – understanding new rules for livestock antibiotics
University of Idaho Extension Educator Carmen Willmore helps animal health pros understand the new rules surrounding livestock antibiotics. By rule, commonly used over-the-counter antimicrobials will require a prescription from a veterinarian as part of a valid VCPR. GFI #263 is slated for final implementation on June 11, 2023. Source: Animal Health International, INSIGHT, … [Read more...]
Bull fitness advice for the off-season
Bulls’ work is done for now, but their soundness and health are important for next breeding season. Experts from Kansas State University’s Beef Cattle Institute share their advice on how to keep bulls healthy and ready for the next breeding season. . . . one of the main reasons bulls are culled is due to feet and leg problems causing lameness.” Source: Drovers, October 21, … [Read more...]
National Cat Day is October 29th
Since 2005, National Cat Day has focused on informing the public about the need to rescue cats. Over time it has also become a celebration of the most popular four-legged pets in America. Consider using some of these resources in communications to support this day of feline recognition. Source: National Today. Link. Also see: Morris Animal Foundation, October 21, 2022. … [Read more...]
Skin microbiome differs after kibble or fresh dog food
Commercial Content Results from a first-of-a kind study show diet type affects skin microflora. Microbe diversity was higher after dogs were fed a fresh diet compared to dry kibble. Skin and coat formulations remain among the most popular health claims made by therapeutic and prescription pet foods. . . . if we can affect the skin microbiome with a diet, that could provide … [Read more...]
Campaign seeks to make November senior pet month
Senior Pet Advocates is recognizing November as Senior Pet Health Month. The group believes it is important to emphasize senior pets require additional care, such as more frequent examinations and diagnostics. Plus, their owners may need nutritional and behavioral counseling. Source: AVMA, October 18, 2022. Link. Senior Pet Advocates plans on growing support for the … [Read more...]
Pet vaccination questions addressed by Scott Weese, DVM
Scott Weese, DVM, shares his thoughts on a series of vaccine issues, questions and dogmas surrounding rabies and core pet vaccines. . . . we need to vaccinate <pets> until we’re sure they’re old enough to respond properly to a vaccine.: - Scott Weese, DVM Source: Worms and Germs Blog. Link. Part 1: rabies vaccine timing, October 20, 2022. Link. Part 2: the puppy … [Read more...]
Dog food home deliveries: inefficient, absurd, yet convenient via ecommerce
Home delivery market opportunities continue to expand. Industry analysts predict that the amount of dog food ordered online will surpass what's bought in stores by 2025. With 77 million or more dogs in the U.S., this one change in buying habits has serious ripple effects on supply chains. Source: Insider, October 19, 2022. Link. The mess of overlapping networks that bring … [Read more...]
IBPSA Fast Bites – October 24, 2022
New hire background screening webinar, satellite vet clinics at Walmart, National Cat Day history, tech gadgets enable pet care, Hill’s and Mars initiatives and more . . . Source: IBPSA Fast Bites, October 24, 2022. Link. … [Read more...]
What do audiences remember?
Each audience is unique. Every time we present an idea there are opportunities to improve what audience members remember. Whether we communicate in a formal speech, present laboratory diagnostics results or engage a group at a lunch ‘n learn, we want them to listen, remember and often make decisions. Research shows that audiences remember a dismal 10 percent to 30 percent of … [Read more...]
Worth a Glance – October 20, 2022
Last week’s most read posts – Socializing new puppies? Manage the right amount of playtime. Link. Last AHD Bulletin - Animal Health Digest Bulletin, Thursday, October 13, 2022. Link. 10 commandments of dog ownership Source: AHD, June 28, 2022. Link. Reposting because it is important to routinely reinforce the responsibilities of pet ownership, … [Read more...]
Lame cows are not to be tolerated on dairies
“Acknowledging the importance of hoof health and purposefully reducing lameness incidences may not position farms to maximum performance and profit in the short term, but it is a must-do if a farm is going to achieve a balance of optimal profit, efficiency and welfare by definition of sustainable,” shared Jennifer Walker, DVM, in a recent presentation. At any given time, 25% … [Read more...]
Cool things seen at 2022 World Dairy Expo
Progressive Dairy’s editorial team shares the latest new products and ideas in the dairy industry in this article. Dairy producers participating in an onsite survey indicated labor and input costs were their leading worries. Source: Progressive Dairy, October 12, 2022. Link. New products includes several new advancements that can assist with the essentials of dairy life. … [Read more...]
Veterinary technicians to share their view of the state of the profession
Join The Bridge Club as veterinary technicians discuss the state of the profession today, opportunities for growth, solutions to workflow management and ways technicians can provide more value in the current practice context. Source: The Bridge Club. Link. Register to join the conversation on Zoom, October 27th at 7 p.m. CDT. No fees. Registration required … [Read more...]
IBPSA Fast Bites – October 17, 2022
The importance of background checks when hiring, pain points with vet visits, progressive brands seek sustainability in pet food, tips for social media profiles, plant-based protein interest, ransomware risks and more . . . Source: IBPSA Fast Bites, October 17, 2022. Link. … [Read more...]
How to negotiate a job offer
Understanding how to negotiate most effectively, in a way that benefits you while preserving relationships is important. Developing negotiation skills are essential, especially in a workplace setting where job titles, money, career progression and overall satisfaction are on the line. Rodney Satterwhite shares ways to negotiate to get what you want and be happier. He also … [Read more...]