Commentary – Complimentary Content While already into 2-Q-2023, the most recent Vet Watch Monthly Insight report shows veterinary teams have stayed the course to meet the demands of pet owners and rebalance some of the previous negative trends. Vet Watch numbers remain consistent down to a regional level. Individual practices are advised to look at their own practice results … [Read more...]
How to ask customers for online reviews
Asking for an online review just after the service or purchase is usually the best time, writes Austin Andrukaitis. He says the review process should be an integral part of your brand experience to help reinforce customer relationships, build brand loyalty and encourage people to tell others about your brand. Over 93 percent of consumers use online reviews to help make … [Read more...]
Interest in miniature cattle continues to surge
Demand for miniature cattle is strong. They are the result of generations of selective breeding and choosing selected genetics to reduce size, while promoting the best breed qualities, conformation and temperament. They are 1⁄2 to 1⁄3 the size of full-size cattle and require less space than regular-size cattle. Two or three miniatures can be kept in an area normally required … [Read more...]
Making trailers a fly free zone
Complimentary Commercial Content Trailered animals can’t get away from those pesky flies. The author discusses precautions to minimize flies in trailers and allow horses to travel in comfort. The tips apply to trailering goats, calves and other animals as well. Source: Horse and Rider, April 10, 2023. Link. … [Read more...]
Spring is gas colic season
Lush green grass is showing up in pastures across the country. Cattle, goats, sheep and horses seek out the juiciest clumps of grass which are high in sugar. For horses, that can cause colic as excessive fermentation occurs in the gut creating a buildup of gas which doesn’t always find a way out of the horse. The result? Gas colic. Consider sharing this article with horse … [Read more...]
Do opossum feces guarantee EPM transmission?
Equine protozoal myeloencephalitiscan can spread to horses who eat hay, feed or drink water that is contaminated with opossum feces. EPM is a rare disease. Studies suggest that about one third of opossums are infected in Missouri compared to one tenth of opossums infected in Michigan. Not every horse that eats contaminated feed develops EPM and not every opossum is infected … [Read more...]
Vector-borne disease screening critical to pet health
To help veterinarians stay ahead of the curve and provide the best care to their patients, this article explores why comprehensive screening is critical to pet health. It includes key insights into a lesser-known tick-borne disease that has become more frequently detected than Lyme. “Anaplasma is becoming the most common vector-borne infection they’re seeing dogs are exposed … [Read more...]
Certified Veterinary Assistant Program summer session starts May 15
For some interested in working in veterinary medicine there is a stigma around the education requirements to become a veterinary technician or veterinarian. The Certified Veterinary Assistant Program is an excellent way for such a person to get started intentionally with entry level skills that benefit the practice and confirm the interests of the student. The Certified … [Read more...]
IBPSA Fast Bites – April 10, 2023
2022 pet industry sales and trends, pet industry’s hottest small businesses, trends from the 2023 Global Pet Expo, Apple Pay support for small business, compliance to laws and regulations while bootstrapping, elevating small business appeal and more . . . Source: IBPSA Fast Bites – April 10, 2023. Link. … [Read more...]
Gatekeepers and the keys to the kingdom
Commentary Brian Sullivan’s article is written to help sales representatives work with the often imposing gatekeepers in veterinary clinics. Access challenges are the brunt of age old stories about Doc’s Aunt Sally or the new person who has been told to never interrupt the veterinarian unless it is a spouse, child or the police. Behind the access barriers is a message that … [Read more...]
The 5 most trusted pet retailers in 2023
Five pet retailers were recognized on Newsweek’s second annual Most Trustworthy Companies in America 2023 list. The list includes Amazon, Chewy, PetSmart and PetCo in the retail category top 10. Tractor Supply was not mentioned in the article but took 10th place. Walmart was ranked 25th. <Link> Source: Pet Product News, April 7, 2023. Link. Also see: Franchising is … [Read more...]
Chewy and Petco are increasingly reliant on pet health care for sales
Commentary With our recent post, “Pet-owning households on decline while spending remains strong” <Link> still resonating, we stepped back to the comments on quarterly reports from pet retailers Chewy and Petco. Gabrielle Fonrouge summarized key points from the respective earnings reports commenting, “Pet health care will be key to whether the companies can grow and … [Read more...]
The virtual vet will see you meow
A lot of us embraced virtual visits with our doctors during the pandemic. Some of us still prefer them. Pet owners’ adoption of veterinary telemedicine has not kept pace. A recent survey of more than 1,200 American cat owners showed that 72 percent of respondents used telemedicine for themselves, yet only three percent used it for their cats. Source: The New York Times, … [Read more...]
Stop giving s*!& away for free (video)
Commentary In what could be described as a rant, Amy N. Newfield, CVT, VTS (ECC), issues a call to action we’ve heard for decades. Stop giving away your valuable services for free! Stop telling clients that you agree that veterinary medicine is expensive and that your prices are too high! Stop apologizing for your prices! You are devaluing your time and your talent.” Amy N. … [Read more...]
Prioritize canine influenza vaccines based on animals at risk during shortages
Scott Weese, DVM, shares ways to determine which dogs need the canine influenza vaccines most since our industry continues to see shortages in flu vaccine supplies. Dogs considered to have increased risk of severe disease include seniors, pregnant, immune compromised, brachycephalic and those with significant cardiac or respiratory disease. Canine influenza is one potential … [Read more...]
IBPSA Fast Bites – April 3, 2023
British Columbia doubling veterinarian numbers, Illinois legislature working to ban declaws, using AI to find employees to match a company, planning for retirement and more . . . Source: IBPSA Fast Bites, April 3, 2023. Link. … [Read more...]
414 short inspirational quotes when motivation is needed
Whether you want to find a new perspective on a challenging problem, stop procrastinating and do the important work in front of you, or light an inner spark to start something new and magical, this list may have the right words for yourself or the situation. Source: Four Minute Books, April 2023. Link. … [Read more...]
You don’t have to be the boss to be a leader
Matt Mayberry shares three actions that hone leadership skills to help become a highly respected and influential team member: Devote time to daily growth Discover and embrace your personal strengths Improve your ability to connect with people Source: Harvard Business Review, February 13, 2023. Link. Introverts, ambiverts, extroverts . . . anyone can learn how to … [Read more...]
Documentary highlights life and work of Temple Grandin
A documentary film about the world-renowned Dr. Temple Grandin recently completed shooting. The film, Open Door, features interviews with Grandin, her colleagues, industry professionals and those she has influenced throughout her career as a champion of human treatment of livestock, autism rights and inclusive neurodiversity. The production team includes eight current Colorado … [Read more...]
The gender pay gap in vet medicine is real
More women in veterinary medicine does not equal gender equality, writes Kristen Green Seymour in the latest issue of AAHA Trends. She covers gendered expectations, pay transparency, negotiating salary from day 1, abolishing the motherhood penalty, adjusting KPIs, practice ownership and more. Despite the field skewing strongly female, the average male income is significantly … [Read more...]
Finding the optimal pattern of a customer journey
Commentary Customer journey analysis is not new, although customer experience management is relatively new. The identification, optimization and management of touch points that lead to action by a prospect or customer challenges brands, budgets and companies in today’s internet world. Even so, earning a customer and retaining them is a journey animal health pros discuss and … [Read more...]
Hauser: Reverse the downward trend of pets missing vet care
There are many factors that cause pets to miss vital regular health care. Veterinary practices cannot afford to ignore trends showing fewer patient visits. Wendy Hauser, DVM, identifies three primary drivers for why patients don’t get needed veterinary care as: Client economic limitations The owner’s inability to access care A lack of communication Too many pet … [Read more...]
Worth a Glance – April 6, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, March 30, 2023. Link. Most read post(s) from March 30th AHD Bulletin – Pet-owning households on decline while spending remains strong. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy Vets. Link. Veterinarian helper wins digital ag hackathon Source: Cornell Chronicle, March … [Read more...]
7 tips for more effective vaccination programs in calves
Rhonda Brooks shares seven tips from bovine veterinarians that can help plan an effective vaccination program in calves. She reminds us that there is no effective one-size-fits-all strategy. Consider this article for communications with cow-calf, dairy or beef operators. It sets core considerations for what a vaccination program can and can’t deliver. Source: Dairy Herd … [Read more...]
Stimulating more milk fat production
Increasing milkfat and protein components of milk can raise the value of milk for producers. Milkfat comes from two sources. Preformed fat comes from fat present in the diet or body reserves. Other fat results from synthesis in the udder, and this is called de novo or “new” fat. Mike Hutjens, PhD, shared ways feeding and management can affect de novo fatty acid synthesis in … [Read more...]
Why pets do (fill in the blank)?
Addressing pet owner inquiries, the authors share answers to dog and cat owners’ most commonly searched questions. Source: Happy Puppy Tips. Link. INSIGHTS: Share this and discuss with your team to see if they have a consistent answer for these common questions. … [Read more...]
A proactive approach to feline stress
Contains Commercial Content Cat owner and Vet Advantage columnist Dawn Singleton-Olsen explains how helping veterinary teams educate cat owners about regular vet visits and some products that are helpful with the stresses of proactive feline care. Source: Veterinary Advantage, December 2022. Link. . . . attract more cat owners through client education and recommending … [Read more...]
Snoopy was a rescue (video)
We saw a post about Snoopy on the Texas Weimaraner Rescue Facebook page. A cultural icon for the human-animal bond, Snoopy was a rescued puppy having been returned to Daisy Hill Puppy Farm according to some accounts. Snoopy made his debut his debut in Charles M. Schulz’s Peanuts comic strip in October 1950. The black and white beagle didn’t have a name until more than a … [Read more...]
Those dirty flies . . .
Warmer spring weather is also the start of fly season and no matter where you live, flies can be a problem. Our AHD archives offer many resources on fly control. Getting started now, can help keep fly populations from growing out of control. Source: Search results for fly control, AHD Archives. Link. … [Read more...]
Industry consolidation is concerning to independent pet specialty retailers
For independent pet specialty retailers, consolidation can be cause for concern. But consolidation remains an overarching pet industry trend. Big-name pet product manufacturers, retailers and service providers are making big deals while private equity and venture capital money streams in, writes David Lummis. Source: Pet Product News, March 2023. Link. . . . overall market … [Read more...]