Petco, the second-largest U.S. pet retailer is going all-natural. To a point. Representatives for the chain say that by next May, cat and dog treats and food sold at its retail locations and online will contain no artificial flavors, preservatives and colors. Company officials believe healthier foods and snacks that replace items with artificial ingredients will make up more … [Read more...]
6 tips for managing canine and feline diabetes
Even though diabetes is treatable, pet owners are asked to do a lot to manage their pet's disease, making communication with the veterinary team essential, writes David Bruyette, DVM, DACVIM. He shares six ways you can help your clients manage their insulin-challenged pets. Source: DVM 360, November 18, 2018. Link. Explain the goals of therapy for diabetic pets. Go … [Read more...]
Dog DNA tests, valuable or just more confusion
A growing number of veterinary clients bring DNA reports with them to appointments. These tests are not subject to standards or regulations to ensure they are accurate or reliable. Finding a veterinarian that can interpret the reports is yet another issue. Sarah Zhang has written a situation analysis that has value for animal health pros. Source: The Atlantic, November … [Read more...]
VetPartners; Benefits of a loyalty program
Managing the client churn rate is important to develop and maintain practice income. Loyalty programs can be effective retention vehicles. Existing customers have the potential to spend more. A lot more!” Stacee Santi, DVM Source: VetPartners Blog, October 11, 2018. Link. Not all loyalty programs are created equal, and if you aren't strategic about it, you can easily build a … [Read more...]
Keeping working dogs safe on hunts and outings
Hunting dogs encounter more risks than backyard pets, including toxins that we want everyone to avoid. Every year, hunting dogs in the U.S. die as a result of drinking from contaminated sources, ingesting harmful substances, trauma and getting lost, writes Toinette Strusinski-Broschay, DVM. Her tips for hunting dogs apply to dogs who go camping and hiking . Source: The … [Read more...]
How Amazon may shape the packaging of products you sell
Tide just announced its new Eco-Box, an alternative to the classic bottle of laundry detergent. It’s still soap. It is also a look as to how Amazon and other e-commerce retailers are dictating what stuff looks like. This new box is designed to work well with e-commerce, ship well and be more environmentally friendly. It ships without secondary boxing or bubblewrap, is lighter … [Read more...]
Antimicrobial resistance: hospitals, farms share more than you think
Antibiotic exposure is inescapable and makes antibiotic resistance a reality we can’t avoid. We share a lot of bugs and resistance genes, but we also may share a lot of solutions,” Bill Pomputius says. “Our use of antibiotics accelerates the pace at which antibiotic resistance emerges and spreads in bacteria through both evolution and selective pressure.” Source: PORK, … [Read more...]
Needs and wants are okay, but problems are even better
Sales representatives! Stop, look, listen! This applies to consultative selling situations. It’s OK asking clients about their needs, but the whole reason you exist is to offer different perspectives, to help clients see possible alternative solutions and encourage them to think at a different level. Source: MTD Sales Training, October 26, 2018. Link. As the emphasis is put … [Read more...]
Top 10 reasons why pets see veterinarians
The lists of top reasons pets see veterinarians don’t change much year to year, according to Healthy Paws Pet Insurance’s third annual Cost of Pet Health Care 2018 report. The report ranks the top 10 ailments for dogs and cats that triggered a vet clinic visit. With trends stable in ailment-related veterinary visits, clinics can more comprehensively plan staffing and inventory … [Read more...]
Ways to use CliftonStrengths to improve your employee experiences
Employee satisfaction, advancement and retention are great challenges in the animal health business. Gallup identified seven life cycle stages during which employers can affect the employee experience the most. Applying a strengths-based* approach at each stage of the life cycle can ultimately result in an improved employee experience. It's up to managers and their leaders to … [Read more...]
Don’t let rodent control slip through the cracks
Mice and rats are looking for warmer digs and can sneak into any building anywhere. Elizabeth Ferry and Casey Zangaro write about pest control with a dairy view and their assertions fit scenarios animal health pros often encounter. Rodents have been recorded to carry up to 45 diseases than can easily be transmitted to farm animals if they are in the same vicinity Source: … [Read more...]
Equine fact, equine myth
Not all information is created equal. Crowdsourced internet answers are now available with a simple spoken question, “Alexa, will my horse get enough water by eating snow?” The most frequent horse care myth topics include nutrition, cold weather and colic, writes Natalie Voss. She turned to the University of Kentucky Extension service for this fact vs. myth article. Source: … [Read more...]
The latest from VetFolio
New course options are available for purchase or registration: The Companion Animal Euthanasia Training Academy. Link. Dr. Kathleen Cooney guides a ten-module course, participants explore topics including pre–euthanasia and anesthesia protocols, euthanasia techniques, pharmacology and physiology, caregiver considerations, challenging situations, team support, and more. … [Read more...]
Challenges for antibiotics continue in ag (includes videos)
The pressure on antibiotic use in agriculture continues to rise. Veterinarians are seeing more cases of antibiotic resistance and are rushing to find ways to manage animals effectively without using antibiotics unless absolutely necessary. . . . the future of effective antibiotics isn’t certain for humans nor animals, says Bob Smith, DVM. Source: Drovers, November 5, 2018. … [Read more...]
Future is bright for veterinary technicians
There are plenty of doors waiting for you to open and explore, writes Ann K. Johnson, LVT. about opportunities for veterinary technicians. We agree! Veterinary medicine changes every day. Some days by leaps and bounds … others by micro-steps. There’s a place for veterinary technicians within all of these changes. Source: FIRSTLINE, June 2017. Link. Many technicians start out … [Read more...]
Shift your perspective at work by telling yourself a different story
We all tell ourselves stories about work. These stories shape the way we think, lead and make decisions. For instance, if the story that runs through your head all day is “Everything’s a battle in this office,” you’re more likely to expect hostility and be primed to attack. Negative stories like this one generally don’t help you, so consider shifting to a new … [Read more...]
Good manners make a difference in life and your career. Thank you!
Manners are the lubricating oil of any organization — or any society, for that matter. Good manners are not phony or forced. They are a habit that has been developed and nurtured so that they are an automatic response. The key to a good relationship at work can be as simple as saying “please” and “thank you”. . . Source: Star-Tribune, October 27, 2018. Link. Interpersonal … [Read more...]
Remain calm and lead on
Calmness inspires confidence. It’s a leadership style people want to follow. In most jobs you spend a lot of time with your boss. It’s only natural to want to feel comfortable about that — rather than having your stomach perpetually tied in knots. Source: forbes.com, September 18, 2018. Link. Employees respond well to calmness. Over the long term it’s a pleasant, easy … [Read more...]
NEW! AAHA announces infection control, prevention, and biosecurity guidelines
The first 2018 AAHA Infection Control, Prevention, and Biosecurity Guidelines offer practical standard operating procedures (SOPs) to guide veterinary teams in creating truly clean and safe environments. A focus on infection control measures in veterinary practices is essential, now more than ever, especially with the increase in emerging and antimicrobial resistant … [Read more...]
Considering blood pressure with routine exams
When it comes to veterinary patient care, blood pressure is seldom included in a routine preventive physical examination. Brenda Tassava, CVPM, CVJ, VLCE, discusses the benefits, challenges and establishing protocols. This is a great topic for a team meeting. Source: Veterinary Team Brief, October 2018. Link. Take Action notes: As a team, consider cases where BP … [Read more...]
Opinion – Exploration of veterinary shortages in the wake of the Veterinary Feed Directive
The findings in this report offer no great surprise. Many geographic areas were identified across the United States where food animal veterinary services may be inadequate to implement the Veterinary Feed Directive and meet other producer needs. Consider however, many animal health pros believe the VFD is the tip of the iceberg for antibiotic vigilance. What happens when … [Read more...]
This is how you are unknowingly making people happy (slide show)
It’s the little things that help the most. A phone call instead of a text. Looking someone in the eyes when speaking to them. Lending a helping hand without being asked. Remembering a birthday. And, saying thank you. Source: Our Life in Brief, October 29, 2018. Link. Sometimes only one small and simple act of kindness can bring much joy and happiness to those surrounding … [Read more...]
Put your phone down (includes video)
Emerging research shows that even the simple presence of a cell phone, much less its glowing screen and constant beeps, interrupts our ability to connect. Though it may seem awkward and uncomfortable, our collective response to these behaviors will establish new norms of modern courtesy. Source: Ascend. Link. Consider setting rules for phone use during meetings. Agree to … [Read more...]
Toe abscesses need more attention
Shane Terrell, DVM, believes there is a lot of opportunity to improve early detection and treatment of lameness in cattle. Although lameness falls significantly behind respiratory disease and digestive upset as a cause of morbidity and mortality, it is the third cause of health issues in feedlots. Education and early detection can reduce the overall impact of lameness on herd … [Read more...]
Winter hair growth in cattle signals time for lice control
Mark Hilton, DVM, discusses the two types of lice that live their entire life cycle on cattle. The growth of winter hair coats is a signal to cattle producers to consider lice control methods. He says injectable products that cover sucking lice need a pour-on to cover biting lice. He also cautions to be sure of dose requirements; one-dose or two-dose. Source: BEEF, October … [Read more...]
AQHA launches a new young-adult leadership development program
The American Quarter Horse Foundation announced a new program, AQHLead, designed for young adults, ages 19 to 34, to help support their development as young leaders in the equine industry. AQHLead grants of $5,000 will be awarded to 10 applicants for the inaugural class to offset participation costs. Participants will be partnered with a mentor from the American Quarter Horse … [Read more...]
What equine DVMs say about core vaccinations
Christa Lesté-Lasserre, MA, helps support horse owner education with this Zoetis sponsored article. Consider it for social media posts, e-newletters and website content. The high mortality rate, human risk, and vaccine efficacy have led veterinarians to identify five vaccines they consider “core:” West Nile virus, Eastern and Western equine encephalomyelitis, tetanus, and … [Read more...]
Opinion – Determining how often sales reps should call on customers
J. Michael Marks tackles a frequently contemptuous topic about distribution sales representatives. . . . in my experience, most sales reps are market-servers, not market-makers. . . we’ve found that 95% of what customers buy from distributors they have bought before. The devil is in the details in this reference. How one defines sales really determines whether Marks’ … [Read more...]
AAHA expands accreditation to practice networks
Practice network accreditation refers to the accreditation of a single parent company that owns practices within a practice network. To achieve practice network accreditation, the company must have 90% of its practices accredited or pre-accredited by AAHA, with a goal of having 100% of its practices accredited. PetWell Partners was the first company to receive practice … [Read more...]
AAHA’s Newly Accredited Practices
Working to achieve the AAHA Accredited status is a significant milestone for veterinary clinic teams. The following veterinary hospitals met the accredited standards from September 14 to October 12. Congratulations to: VCA Battle Creek Veterinary Services, Salem, OR VCA Iris Animal Hospital, Keizer, OR Animal Hospital of Garland, Garland, TX Plaza Veterinary … [Read more...]