No matter how talented someone might be, there is no guarantee that their talents will translate into top performance. The science of human potential has generally illustrated that an individual’s overarching competence cannot be fully understood unless we also account for their emotional make-up, preferences, and dispositions. Source: Harvard Business Review, March 18, … [Read more...]
Customer service: Smiles are not enough
For repeatable, sustainable customer service excellence, you need systems and standards for the great people you hire, writes Micah Solomon. Standards are ways of delineating “how we do things around here.” Systems are slightly more elaborate; they are essentially groups of standards. Standards and systems are both important components to successfully serving … [Read more...]
366 days this year. Saturday is February 29th.
2020 starts a new decade and is also a leap year. Leap day falls on a Saturday, to boot. Here are ideas for the bonus day this coming this weekend: Take a 29-minute walk Spend 29 focused minutes and realign with your life objectives Reconnect with at least one person who you’ve been meaning to call Share time with your kids, significant other or remaining … [Read more...]
Fire ants can seriously hurt pets
The red imported fire ant can seriously sting and occasionally kill small animals. Young, caged or those with difficulty moving are most apt to be stung. The ants are especially attracted to open sores, hot spots and wounds making attacks even more dangerous to an already weakened animal. Effective fire ant control is possible with Antixx Fire Ant Bait <link> from AHD … [Read more...]
Why salespeople struggle at leading
The first of the year always brings changes in company hierarchies. Dina Gerdeman discusses sad scenarios that often play out. Top-performing salespeople get promoted to become sales managers, but don’t actually know how to manage. Unable to disconnect from the thrill of selling, the result brings productivity issues, disgruntled salespeople head for the door and the new … [Read more...]
PRRS made swine industry better
PRRS remains the number-one cause of economic impact in the U.S. swine industry. First described in the U.S. in the late 1980s < link >, PRRS has challenged swine veterinarians and producers to improvement all management practices. In addition to biosecurity advancements, PRRS made the swine industry better in five ways: Improved communication Fostered … [Read more...]
Equine body condition tips
Gauging a horse’s weight without a scale is inexact, so most horse owners must rely on other methods for monitoring their horses’ body condition. Veterinarians and nutritionists encourage horse owners to use the Henneke Body Condition Scoring system. Factors such as height, breed, and reproductive status will affect weight, and you can’t identify a ‘healthy weight range’ that … [Read more...]
The Easter bunny has company
Farm stores are preparing for the classic Easter chicks and rabbits. Now, some sell miniature goats. Angela von Weber-Hahnsberg discusses goat farming with pygmy goats and other miniature goat breeds. The small size and unique traits of miniature goats attract children, newcomers to the world of goats, and veteran goat breeders alike. Miniature goats of all kinds are … [Read more...]
The emotional gauntlet of raising meat chickens and other livestock
One person’s chicken is another person’s dinner. It is an age-old challenge for animal owners who work hard at having healthy food animals. Consumers avoid visualizing a living, breathing animal as the source of the neat, plastic-wrapped package sliding over a scanner at the grocery. Marissa Ames provides thought-filled perspectives on raising animals for meat protein. She … [Read more...]
Pathogen-specific risk factors in acute outbreaks of respiratory disease in calves
Animal health pros and bovine veterinarians working with dairy producers may find validation for some of their hypotheses in this research. The conclusion statement tells the story: Viral infections play an important role in epidemic outbreaks of respiratory disease, and a strict winter seasonality is especially present for bRSV. Bovine coronavirus was most prevalent and … [Read more...]
Delaying on-arrival vaccination may reduce morbidity, mortality
Vaccine labels all contain verbiage like, “. . . is indicated for vaccination of healthy cattle as an aid in the prevention of disease caused by . . .” For years veterinarians have recommended vaccination against respiratory viruses during initial processing of high-risk cattle on arrival to the feedlot or background operation. New research indicates it may be better to … [Read more...]
BI releases Cattle First documentary about commitment to cattle health
Cattle First, a documentary about the Johnsons, a six-generation ranching family who owns the Flying Diamond Cattle ranch in Colorado, premiered during the recent 2020 Cattle Industry Convention in San Antonio. The Johnson’s story focuses on the importance – and benefits – of putting animals first and the importance of being transparent about how beef is produced. Watch the … [Read more...]
My cat has a cold sore (vivid photos)
Clients rarely notice their dog's or cat's oral ulcerations, says Dr. Jan Bellows. Oral ulcers arise from inside or outside causes and they are wounds that require treatment. Ulcer persistence depends on their etiology and the animal's ability to self- repair. Treating these painful lesions in dogs and cats requires figuring out what's causing them. – Jan Bellows, DVM, DAVDC, … [Read more...]
MeYeow! Trim those nails.
Now that declawing is not a standard recommendation, routine education about trimming cat nails is warranted. Trimming feline nails at home is less stressful for cats, cheaper and more convenient for cat owners. But, it doesn’t come without challenges. The least=stress nail trimming occurs when cat owners routinely handle their cats’ paws as a part of interacting with … [Read more...]
Opinion – Managing obesity? You have to count the treats.
In a recent post referencing the 2020 Banfield report <link>, I shared the experience of adjusting the diet for our Morkie. The discovery of the number of Kcals in his treats led me to seek resources that help animal health pros counsel pet owners on the impact of calories from treats. Treats are frequently mentioned in articles that give nutritional guidance, but limited … [Read more...]
Pet nutrition important to professional groomers and boarders
Groomers and boarders know more than hair. Nutrition is important, too and they discuss it often. Source: Understanding the nutritional needs of pets, Pet Boarding and Daycare, January/February 2020. Link. Content was provided by the Professional Pet Boarding Council < link > INSIGHTS: There are more than 25,000 persons engaged as professional groomers and in pet … [Read more...]
Dealing with procrastination
Eric Olszewski stopped putting things off when he learned to see life as one big deadline. A perpetual procrastinator, he would let time fly by until panic set in, at which point he finally buckled down and did whatever it took to get through the work he was avoiding. He learned he was suffering from too much freedom. . . . simply overwhelmed by the multitude of options in my … [Read more...]
Protect customers from themselves
It’s conventional wisdom to sell how a customer wants to buy, but that isn’t always in the customer’s best interest. Many customers have unknowingly self-sabotaged (Dr. Google) their own buying process. It is a trusted advisor’s role to save customers from the consequences of their own actions. Source: LinkedIn Pulse, February 11, 2020. Link. Here’s the seller’s quandary: … [Read more...]
Quiz: Is your ego is hurting your success? (video)
Suzy Welch offers ways to determine if you are confident or arrogant. She says, “Success makes some people grow, and it makes some people swell.” Source: CNBC, July 2019. Link. Also see: Related posts from Animal Health Digest Me. Me. Stop talking so much about yourself, February 11, 2020. Link. This was the most read post from the February 13, 2020 Bulletin … [Read more...]
Research: Why we’re motivated by discounts and surcharges
Alicea Lieberman and Kristen Duke discuss research on the structure of an incentive as either a surcharge or a discount. Incentives can be used to shape people’s behavior. Their research suggests that these tools can be effective, not only in changing one-time behaviors, but also in shaping social norms. Source: Harvard Business Review, February 13, 2020 <link> . . . … [Read more...]
Poultry and protein trends covered at IPPE
Global experts spoke at the Poultry Market Intelligence Forum at the 2020 International Production and Processing Expo in Atlanta recently, describing trends in the poultry and egg industries. Dr. David Hughes, professor at the Imperial College of London, predicted that during the first two decades of this century, we will see 40 percent growth in protein consumption, which … [Read more...]
Chickens in a minute (video)
Sponsored content from Nutrena With Easter around the corner and farm stores getting ready for new chicks, basic chicken care questions are eminent. Consider this video for social media posts, websites and newsletters. Source: Backyard Poultry, March 2019. Link. Chickens are hardy creatures that are lower maintenance than many house pets, but they do need some basic care … [Read more...]
Itchy cat? Think location, location, location.
Amelia White, DVM, MS, DACVD, offered VMX attendees insight about managing several types of allergies in cats. Her presentation begins with a discussion of behaviors that indicate causes or imposters. Joan Capuzzi, VMD, summarizes the content in the following categories. Cats and their eosinophils Creepy crawlies When food’s the culprit Atopy: allergies “on … [Read more...]
Can dogs savor their food?
Beyond taste bud comparisons, Tavor White shares science references on dogs and savoring flavor. According to Alexandra Horowitz, dogs have 300 million olfactory receptor cells compared to five million in humans. Add that the part of their brain that analyzes smells is approximately 40 times bigger than ours and a dog’s sense of smell is up to one million times greater than … [Read more...]
The dog park is no place to socialize a puppy
Dog parks may seem like great additions to the community, but they’re rife with problems for you, and for your dog writes Sassafras Lowrey. She offers things to know and consider before heading to the dog park. Dog parks are not a safe place to socialize a puppy under 6-12 months old.” Nik Hof Source: New York Times, February 6, 2020. Link. Having your dog in a dog park … [Read more...]
Approach accountability issues with curiosity, not blame
Melissa Raffoni says a “lack of accountability” is rarely intentional. More often, it’s the result of an underlying issue, such as unclear roles and responsibilities, limited resources, a poor strategy, or unrealistic goals. She offers ways to turn situations around beginning with self-assessment. Source: Harvard Business Review, February 10, 2020. Link. Commit to setting … [Read more...]
Opinion – Convenience and the consumer (slide show)
Americans spent more on pets in 2018 (avg. $662) than on fresh fruit and vegetables, alcohol, beef, pork and poultry, water and other services or medicinal drugs <link>. Consumer research on convenience can help us better understand animal owner needs as a reflection of how they manage their lives. Consumers’ choices in terms of where, how and why they buy are … [Read more...]
A manager’s checklist
The greatest gift of leadership is a boss who truly wants you to be successful.” Jon Taffer Source: LinkedIn Pulse, August 19, 2019. Link. Bad boss behaviors lead to poor employee engagement and high turnover. Check yourself against this short list of deal breakers. INSIGHTS: A truly great boss can be hard to find, but difficult to leave and impossible to forget. … [Read more...]
Me. Me. Me. Stop talking so much about yourself.
The temptation to always talk about ourselves hurts our conversations and over inflates our egos, writes Tim Denning. He shares what happens when you stop talking about yourself. Source: The Medium, January 29, 2020. Link. There is something to be said about being interested in people. Here are a few of the benefits according to Denning. People feel you’re interested in … [Read more...]
Open cow knowledge more important than preg status
Preg checking is a much-anticipated exercise for cattle producers anxious to predict their calf crop. Taylor Leach provides a helpful reminder that open cows represent opportunity more than failure. Source: Dairy Herd Management, December 11, 2019. Link. . . . the most important controllable component of any breeding program is to identify your open cows, according to Donna … [Read more...]