Calmness inspires confidence. It’s a leadership style people want to follow. In most jobs you spend a lot of time with your boss. It’s only natural to want to feel comfortable about that — rather than having your stomach perpetually tied in knots. Source: forbes.com, September 18, 2018. Link. Employees respond well to calmness. Over the long term it’s a pleasant, easy … [Read more...]
Coaching for people who want to work with animals
Before you brush someone off about the challenges of becoming a veterinarian, share this article with them. According to the Bureau of Labor Statistics, certain positions in the veterinary field are growing quickly. There are a variety of employment opportunities within the veterinary profession that do not require you to become an actual veterinarian. Source: Tuft’s Catnip, … [Read more...]
Ethical conflict and moral distress widespread in veterinary practices
According to survey results, veterinarians report widespread ethical conflict and moral distress across many practice types and demographics. Most veterinarians have little to no training on how to decrease the impact of these problems. Source: Journal of Veterinary Internal Medicine, August 6, 2018. Link. Ethical conflict and resulting moral distress may be an important … [Read more...]
Considering blood pressure with routine exams
When it comes to veterinary patient care, blood pressure is seldom included in a routine preventive physical examination. Brenda Tassava, CVPM, CVJ, VLCE, discusses the benefits, challenges and establishing protocols. This is a great topic for a team meeting. Source: Veterinary Team Brief, October 2018. Link. Take Action notes: As a team, consider cases where BP … [Read more...]
This is how you are unknowingly making people happy (slide show)
It’s the little things that help the most. A phone call instead of a text. Looking someone in the eyes when speaking to them. Lending a helping hand without being asked. Remembering a birthday. And, saying thank you. Source: Our Life in Brief, October 29, 2018. Link. Sometimes only one small and simple act of kindness can bring much joy and happiness to those surrounding … [Read more...]
Winter hair growth in cattle signals time for lice control
Mark Hilton, DVM, discusses the two types of lice that live their entire life cycle on cattle. The growth of winter hair coats is a signal to cattle producers to consider lice control methods. He says injectable products that cover sucking lice need a pour-on to cover biting lice. He also cautions to be sure of dose requirements; one-dose or two-dose. Source: BEEF, October … [Read more...]
AQHA launches a new young-adult leadership development program
The American Quarter Horse Foundation announced a new program, AQHLead, designed for young adults, ages 19 to 34, to help support their development as young leaders in the equine industry. AQHLead grants of $5,000 will be awarded to 10 applicants for the inaugural class to offset participation costs. Participants will be partnered with a mentor from the American Quarter Horse … [Read more...]
Opinion – Determining how often sales reps should call on customers
J. Michael Marks tackles a frequently contemptuous topic about distribution sales representatives. . . . in my experience, most sales reps are market-servers, not market-makers. . . we’ve found that 95% of what customers buy from distributors they have bought before. The devil is in the details in this reference. How one defines sales really determines whether Marks’ … [Read more...]
AAHA expands accreditation to practice networks
Practice network accreditation refers to the accreditation of a single parent company that owns practices within a practice network. To achieve practice network accreditation, the company must have 90% of its practices accredited or pre-accredited by AAHA, with a goal of having 100% of its practices accredited. PetWell Partners was the first company to receive practice … [Read more...]
AAHA’s Newly Accredited Practices
Working to achieve the AAHA Accredited status is a significant milestone for veterinary clinic teams. The following veterinary hospitals met the accredited standards from September 14 to October 12. Congratulations to: VCA Battle Creek Veterinary Services, Salem, OR VCA Iris Animal Hospital, Keizer, OR Animal Hospital of Garland, Garland, TX Plaza Veterinary … [Read more...]
Sponsored content from AAHA Red, AAHA NEWStat
We’re sharing sponsored content from recent AAHA Red and AAHA NEWStat issues, two media offerings available from AAHA Press, the publishing arm of the American Animal Hospital Association (AAHA). Stress less with the needle-less Bordetella protection, AAHA Red, October 22, 2018. Link. Forty percent of cat owners find veterinary visits personally stressful, AAHA Red, … [Read more...]
Know what to expect when a cat is expecting
Whether it’s a deliberate mating or an accidental encounter, a cat guardian needs to know what to expect when their cat’s expecting. Mother Nature dictates the kittens will put in an appearance once they’re ready and not before, usually in 63 to 68 days. Cat-owning clients will appreciate this week-by-week view of feline pregnancy. Consider it for social media posts, … [Read more...]
47,000 ticks on a moose and that’s an average
According to Dr. Peter J. Pekins’ research, warmer winter months increase the ability of ticks to acquire a moose host and survive winter months. While large numbers of ticks aren’t great for adult moose, they’re especially bad for moose calves, which can die from the onslaught. Source: New York Times, October 18, 2018. Link. The abundance of moose enables the ticks to … [Read more...]
Spending 5 hours a week learning can create amazing ROI
Why do the world’s smartest and busiest people find one hour a day for deliberate learning, while others make excuses about how busy they are? The answer is simple: Learning is the single best investment of our time that we can make. Or as Benjamin Franklin said, “An investment in knowledge pays the best interest.” The illiterate of the 21st century will not be those who … [Read more...]
We’re terrible at planning our time. Here’s how to fix it.
The 40-hour work week is a myth, writes Jory MacKay. She describes our bias toward being overly optimistic when it comes to how much time is needed to complete a future task. In other words, we are notoriously bad at figuring out how long a task will take us. . . . most people typically have a window of about three hours where we’re really, really focused . . . we found that … [Read more...]
Coffee breaks don’t boost productivity after all
Citing the results of her own research on productivity at work, Charlotte Fritz says the findings on microbreaks is counterintuitive but real. Nearly across the board, microbreaks that were not job-related, such as getting a glass of water, calling a relative, or going to the bathroom, didn’t seem to have any significant relationship to people’s reported energy (what we called … [Read more...]
The top 10 risks your employees bring to your organization
Human resources leaders stand to benefit from seeing how their peers are overcoming challenges. HRE asked experts to weigh in on some of the biggest issues facing today’s HR leaders and consider solutions to these obstacles. We identified information from research done by Aon Risk Solutions that applies to businesses in our industry whether small or large. Your employees are … [Read more...]
Policing women’s anger
Gathering knowledge and experiences from a female star athlete, an NFL coach, a governor and conference speakers, Katie Sanders writes about defining a strong female lead. . . . speaking out . . . can be a challenge in the workplace, where women are disproportionately penalized for expressing emotions, especially when they are perceived as angry. Source: Fast Company, October … [Read more...]
4 ways busy people sabotage themselves
Self-sabotaging patterns maintain a cycle of always having too much to do, or at least feeling like that’s the case, writes Alice Boyes. She examines the problems and proposes solutions. You’ve left an important task undone for weeks. It’s hanging over you, causing daily anxiety. And yet instead of actually doing it, you do a hundred other tasks instead. Source: Harvard … [Read more...]
Sorry for the delayed response
You will find this satirical look at our communication challenges amusing. Whether purposefully or accidentally, the challenges of delayed responses will remain. You’ll recognize some of Susanna Wolff’s examples. After reading this, review previous posts and consider options to improve email and text communications. Source: The New Yorker, March 16, 2017. Link. Also see: … [Read more...]
Stop doing 7 things found in the worst managers
Animal health pros often lead projects, work in groups and work as managers. Marcel Schwantes reviews counterproductive behaviors that destroy team morale and performance. His perspective is focused on new hires. However, these examples are equally consistent with team and group performance. Source: Inc., September 18, 2018. Link. These behaviors are recognized as toxic: … [Read more...]
Appreciate the art of thoughtful disagreement
Ray Dalio believes we must appreciate and develop the art of thoughtful disagreement. In thoughtful disagreement, your goal is not to convince the other party that you are right. It is to find out which view is true and decide what to do about it, he says. It’s challenging because most people are instinctively reluctant to disagree. . . . it’s pointless when people get angry … [Read more...]
Go from good to great
There are a lot of bad bosses out there—that's no surprise. In fact, 65% of Americans (link) would choose to fire their boss over getting a pay raise. But what gets lost amid trying to stop an awful lot of bad behaviors is the fact that there are a fair number of good bosses out there as well. Source: Forbes, October 18, 2018. Link. Great bosses take it a step further - … [Read more...]
Moral distress is widespread among veterinarians
Sixty nine percent of veterinarians recently surveyed felt moderate to severe distress about not being able to give animals what they believe to be the right care. Nearly two-thirds were bothered by inappropriate requests for euthanasia. These were but two of the findings of a study published October 15 in the Journal of Veterinary Internal Medicine. Link. Study authors believe … [Read more...]
How to handle a stressed-out colleague (includes infographic)
Here’s a nice infographic that could easily be used on break room bulletin boards and during a wellness meeting on site. Source: Ascend. Link. Things not to say. Thinks you can say instead. INSIGHTS: Cliffs notes for supporting a stressed colleague. … [Read more...]
AHD – focused on you for three years
We’ve been honored to bring actionable information to animal health pros for three years. Using your feedback, we added resources that help us get along with each other and develop our own interpersonal skills. This edition of the AHD Bulletin focuses on challenges animal health pros experience in day-to-day interactions with human beings. We define animal health … [Read more...]
6 most read posts from the last 6 months
Providing you a way to quickly sift through industry media is the main objective of Animal Health Digest. We believe informed animal health pros create more opportunities when you’re up to speed on what’s out there. With reading in decline, readers have a comparative advantage in today’s business, Michael Hyatt. Link. We’ve captured a few of the most read posts from Q1 and 2Q … [Read more...]
10 Excel functions everyone should know
The title says it all. Take a look to see if you can add to your spreadsheet skills. Harness just a few of these ten items, and you can transform your typical work day. Source: Harvard Business Review, October 10, 2018. Link. Whether you want to help justify data-driven business decisions at a high level, or simply get home to your family earlier, mastering the right Excel … [Read more...]
Career peaks can happen at any time
If you think you may have peaked in your career or worry that you may already have, take heart. A recent study published in Nature shows that we can peak at any age. Researchers examined the careers of 30,000 scientists, artists and directors and found that almost everyone is likely to experience a hot streak, but its timing is completely unpredictable. Source: SLATE, … [Read more...]
New resources can help handle negative conversations
Three resources about dealing with negative interactions from HBR caught our attention. It’s not easy to stay cool and engaged when things get heated in meetings, negotiations, or difficult conversations. We’ve all been there. Consider using these three quick reads at a team meeting before the holiday season heats up and tensions rise. Source: Ascend from Harvard Business … [Read more...]