Whenever I write about management, I get the sense that sales reps, vet techs, receptionists and other employees check out. Yet, the effective management of your boss, by you, has a great impact on your job satisfaction and ultimately on your happiness. This article provides great tips to help you get started managing your manager or supervisor. Source: Harvard Business … [Read more...]
The invisible emotional burden of caring for a sick pet
Researchers are discovering the dynamics of overlooked or minimized impacts on animal owners with sick animals. “I wouldn’t equate pet caregiving with human, and certainly don’t want to minimize what family caregivers go through,” said lead author Mary Beth Spitznagel, a clinical neuropsychologist at Kent State University, “but we are seeing similar patterns in terms of a … [Read more...]
While uncommon, owners may have Leptospirosis risk
We hear a lot about zoonotic risks where disease in animals can infect animal owners. George E. Moore, DVM, and Michael R. Lappin, DVM, have written clear instructions for animal owners and team members to help prevent zoonotic infection from Leptospirosis sp. Source: Clinician’s Brief, September 2017. Infection appears to be uncommon for owners of dogs with leptospirosis … [Read more...]
AAHA NEWStat introduces guide to veterinary team wellness
NEWStat contains AAHA-generated content, sponsored content and articles of interest. This issue announces the launch of the Healthy Workplace Culture Initiative. The initiative will address wellbeing from an alternative perspective that utilizes a positive, proactive approach to help prevent or mitigate mental health issues in veterinary practice teams. Source: AAHA NEWStat, … [Read more...]
Sponsored Content – Protect horses from the five core diseases
Dr. Kevin Hankins, DVM of Zoetis technical services group, asserts the threats from deadly equine diseases like West Nile and rabies is closer than we think. Don’t leave horses exposed. Help protect them with annual vaccinations against the five core equine diseases: Eastern and Western Equine Encephalomyelitis Rabies Tetanus West Nile Source: AQHA, October 5, … [Read more...]
Fear Free resources for the home (videos included)
The Fear Free movement continues to gain momentum. We stumbled on to Fear Free Happy Homes on Twitter. Housed on this website are videos and information to help pet owners create their own fear free environment. Consider registering and using the videos in social media, on websites and as part of school educational programs. Source: Fear Free Happy Homes, October 7, … [Read more...]
Value-added calves are the result of good pre-conditioning
According to survey numbers, the value of pre-conditioning or back-grounding calves post-weaning is growing rapidly. Since its inception, the Beef Quality Assurance program has given beef producers a template on how to do things right. More than one-third of producers are BQA certified according to the survey results. Source: Beef, October 2017, page 22. Dan Thompson, DVM, … [Read more...]
Opinion – Anti-vaccine movement gaining traction
Animal health pros focus on issues of One Health, zoonosis and disease control. It is not unusual to find material that portrays animal owners spending more on their pets’ care than their own health. We are going through a continuum of vaccination rationalization discussions. Then we find articles like this about the anti-vaccine movement in human health. Be assured, AHD has … [Read more...]
Sponsored Content – Lifestyle vaccine podcast series
Boehringer Ingelheim Animal Health has produced a series of podcasts with VetFolio® featuring three thought leaders presenting about key infectious diseases. They discuss facts that help determine a vaccination protocol that is right for individual animals, along with practical tips to optimize client education and compliance. The podcast topics are: Episode 1: Feline … [Read more...]
FDA video outlines drug resistance in parasites (includes video)
Dr. Aimee Phillippi-Taylor hosts this video and stresses the value of using fecal egg count reduction tests and recordkeeping to detect resistance in parasite populations. In addition to basic management, she encourages producers to work with their veterinarians to monitor the efficacy of deworming programs and adjust as needed. Source: Drovers CattleNetwork, October 5, … [Read more...]
Should you believe that article you just read?
Nicole Palumbo, DVM, speaks out about internet articles, their sources and whether they are believable. Addressing pet owners, she cautions, “When it comes to social media, we all have to be careful with what we share and what we believe is to be true.” She offers some guidelines to influence you on what is appropriate to share about reporting on veterinary medicine. Source: … [Read more...]
Oral flea control: DVM vs. OTC
Nancy Kerns with Whole Dog Journal discusses oral flea control in a two-article series. The first describes five oral medications that veterinarians may prescribe to stop or prevent a dog’s flea infestation. The second describes the four oral medications that kill fleas on dogs and are available to owners as over-the-counter (OTC) products – no prescription … [Read more...]
Pinkeye often flares in fall
“Pinkeye, or keratoconjunctivitis, is an infectious disease of cattle that costs producers money in several ways,” says Gerald Stokka, North Dakota State University Extension veterinarian. He and Neil Dyer, an NDSU pathologist, notes that the bacteria Moraxella bovis is one of the primary agents in pinkeye, although Moraxella ovus and Moraxella bovoculi have also been isolated. … [Read more...]
10 reasons veterinary clients are afraid to say, “yes”
Phil Zeltzman, DVM, reminds readers that veterinary medicine can be provided only when exchanging services for money. Since clients are sometimes afraid of being sold or potentially afraid of the veterinary profession, he discusses the need to allay those fears by confidently providing recommendations as an expert advisor. To get a firm yes, make something emotional happen … [Read more...]
Puppy poop infects 55 with Campylobacter bacteria
U.S. Centers for Disease Control and Prevention have tracked Campylobacter infections in humans. The agency says infections that were linked to puppies from Petland have been reported between September 2016 and October 2017 in Florida, Kansas, Maryland, Missouri, New Hampshire, New York, Ohio, Pennsylvania, Tennessee, Utah, Wisconsin and Wyoming. Source: HealthDay, October … [Read more...]
You’re gonna’ get the beep
Whether you are in sales, customer service or doing follow-up calls from a veterinary clinic, Steve Keating’s discussion of voice mail preparation is important. Every time you call someone prepare to leave a clear, compelling and concise message. Source: Lead Today, October 1, 2017. Leaving only your name and phone number by the way is NOT a message, it’s just some … [Read more...]
Watch out for anaplasmosis
Cattle producers should be aware that the parasitic disease, anaplasmosis is no longer a Southeastern U.S. malady. The Great Plains and the Midwest have experienced an increased number of cases in the last few years. A.J. Tarpoff, Extension beef veterinarian for Kansas State University offers five tips to manage the disease. Source: Progressive Cattleman, September 21, … [Read more...]
Stop dogs from pulling on their leashes
There are never enough tips to help with common canine behavior problems. Pulling on leashes when using a neck collar can be damaging to the dog. Annie Phenix, CPDT-K, offers some force-free advice to the issues. Source: Dogster, September 21, 2017. I see walking the dog as an excellent way to get your dog (and you) moving, but a dog cares more about “pee-mails” and other … [Read more...]
Fear is worse than pain for animals
Dani McVety, DVM, writes that humans can rationalize pain and the anxiety of negative emotions that accompany the anticipation of it. Animals cannot rationalize, she says. She quotes Temple Grandin, PhD, who says, “The single worst thing you can do to an animal emotionally is to make it feel afraid … fear is so bad for animals I think it’s worse than pain.” Source: … [Read more...]
Opinion – Adjust ROPs and EOQs for the holidays
The rise of e-commerce and the growing instant gratification consumer mentality has exacerbated the need for early and thoughtful peak season preparation. This article is a reminder to adjust inventory on-hand settings and replenishment timelines for critical items in animal health inventories. Halloween will not create much disruption, but it does signals the upcoming holiday … [Read more...]
Feline asthma updates
Feline asthma is a common cause of cough and intermittent respiratory distress in cats that can be challenging to diagnose and treat. However, prognosis is generally good with the appropriate treatment. Feline asthma management can be separated into acute and chronic treatment strategies. Treating with bronchodilators can sometimes cause more harm than good. Source: … [Read more...]
Vasopressin and oxytocin affect canine aggression
Many hormones influence canine aggression, according to a new study by researchers at the University of Arizona titled, “Endogenous Oxytocin, Vasopressin, and Aggression in Domestic Dogs”. Karen London, PhD, discusses study findings and future treatment potential. Source: The Bark, September 30, 2017. The study findings are no surprise given that the hormones testosterone … [Read more...]
Groom and bathe chickens right for best results
The backyard or pet chicken population is growing. What do you do with a dirty chicken? Jeremy Chartier offers a few tips you should know since birds naturally bathe in dust baths. Source: Countryside Daily, October 3, 2017. Bathing poultry before a show is very common in the world of 4-H and other youth shows. It is necessary to get birds wet when grooming and bathing … [Read more...]
Don’t avoid giving praise
Given how unpleasant giving critical feedback can be, it is no wonder providing feedback is one of the more difficult parts of a manager’s job. Yet, surprising findings show that people admitted that they avoided giving positive feedback. Apparently, leaders or managers vastly underestimate the power and necessity of positive reinforcement. Source: Harvard Business Review, … [Read more...]
Opinion – Itemized or lump sum fees? Is one superior?
I have supported itemizing veterinary services. This also includes billing some items at no charge and adding a professional courtesy comment when zero dollars is invoiced. Brenda Tassava, CVPM, offers good perspectives on the value of itemization instead of lump sum charges. Regardless of waht approach is used, Tassava is spot-on about strategically pricing services and … [Read more...]
Retail price index benchmarks OTC pricing
Regardless of where you are in the supply chain, alternate sources confound pricing decisions daily. Animal owners are often full of low-price information without understanding whether it was on a different size, pharmaceutical equivalent or a targeted promotion as part of a bundle. The Retail Price Index is designed to help animal health pros understand market pricing and not … [Read more...]
Prevent prescription errors
We all need to do the best we can to improve communication between human pharmacies and veterinarians. During a session this year at the AVMA Convention 2017, Jennifer Buur, DVM, and Maureen Schanck, PharmD, shared common challenges and ways to better communicate prescriptive information to match the pharmacists’ training or lack thereof. Source: JAVMA News, October 1, … [Read more...]
Don’t overlook warning signs of Cushing’s Disease
Horse owners will appreciate receiving this content via social media posts, websites and newsletters. Eleanor Kellon, VMD, discusses the signs that could be linked to early PPID. She also promotes using local veterinarians if one of these signs is suspicious. Source: Horse Network, September 30, 2017. The sooner the disease is diagnosed the easier it is to treat. Pergolide … [Read more...]
First chickens, now ducks
Once people get chickens started in their backyards, they often expand to include ducks. Lisa Steele reviews three favorite backyard duck breeds and the considerations for choosing them. Source: Countryside Daily, March 15, 2017. When you picture a flock of backyard ducks, you likely picture the large, white Pekin ducks, or the smaller, active brown-colored Mallards, but … [Read more...]
X-ray contest 2017 – winners and runners-up
Animal health pros across all segments of the market enjoy seeing the images and frequent absurdity of what animals eat. Bones, necklaces, hair bands, charms, drain plugs and foam bullets are few of the items found in this year’s contest photos and images. Source: Veterinary Practice News, September 29, 2017. The 2017 annual X-ray contest didn’t fail to deliver on the most … [Read more...]