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Keep customers coming back

July 3, 2018 by Patrick T. Malone Source: Hampton Roads Business Journal

Lots of money, effort and time go into acquiring customers. But, not nearly enough thought goes into keeping them coming back. Sure, there’s the occasional offer or the “We’ve missed you” discount. All too frequently, we don’t pay attention unless they’re unhappy or turn up missing. Then, we get busy and try to get them back. Source: Hampton Roads Business Journal, June 21, … [Read more...]

Work is natural and good for dogs

July 3, 2018 by Kirk Augustine Source: Something Wagging

I’m caring for one of my adult childrens' dogs this holiday week. At age 5, she’s a good girl with shades of narcissism golden retrievers possess. That said, she’s out of her element at Grandpa’s. I have decided she needs a job. So, I’m working with her on retrieving a heavy bumper on a long rope twice a day for fifteen minutes. The rope keeps the bumper from being a toy and … [Read more...]

Newly discovered tick can be managed with existing products

July 3, 2018 by Rick Purnell Source: Oklahoma State University

Researchers at Oklahoma State University’s Center for Veterinary Health Sciences recently identified a nymphal longhorn ticket or bush tick, Haemaphysalis longicornis. Susan Little, DVM, PhD, said the finding wasn’t too surprising based on recent reports from New Jersey, Virginia and West Virginia. Source: Oklahoma State University June 21, 2018. Link. Originally from East … [Read more...]

You, Lone Star ticks and allergies in meat eaters

July 3, 2018 by Kirk Augustine Source: Medium

This article falls into the category of “YHTBKM.” Zoya Teirstein writes about the proliferation and migration of the Lone Star tick and risks associated with it, including a meat allergy that can be life-changing. It only takes one bite from a lone star tick for an unsuspecting victim to develop a meat allergy that can last months, years, or even an entire lifetime. Source: … [Read more...]

Modern technology helping to manage smelly pigs

June 24, 2018 by Kirk Augustine Source: National Hog Farmer

The battle between swine producers and their neighbors over the hog production smells may be getting some new technology beyond tree and bush windbreaks. Electrostatic precipitator technology from commercial industries is being tested at Iowa Select Farms. Source: National Hog Farmer, June 19, 2018. Link. John Stinn, environmental projects manager, says, “the electrostatic … [Read more...]

Heartworm cousin infects women’s face

June 24, 2018 by Kirk Augustine Source: Washington Post

Here’s another reminder that mosquitoes are risky to humans, wildlife and our domestic animals. Consider sharing this story within your networks to help educate people on the need for assertive mosquito control. Source: The Washington Post, June 19, 2018. Link. The case — and shocking images — were published Thursday in a report titled “Migrating Dirofilaria repens” in the … [Read more...]

Smithsonian exhibit shows viral vulnerability

June 24, 2018 by Kirk Augustine Source: Quartz

The “Outbreak: Epidemics in a Connected World” exhibit <link> in the Smithsonian Museum of Natural History explains the perfect storm that we’ve brought upon ourselves: The more of the planet humans take over, the more we inadvertently make it a viral paradise, and a dangerous place for us to live. The exhibit shows that our vulnerability to viral infection depends on … [Read more...]

Ticked off: America’s quiet epidemic of tickborne diseases

June 24, 2018 by Kirk Augustine Source: Harvard Health Publishing

Animal owners are becoming more aware of their own risks in addition to their animals’ when it comes to ticks and mosquitoes. Sharing this article may help animal owners understand the need for prevention for themselves as well as their animals. Source: Harvard Health Publishing, May 25, 2018. Link. If infections spread by ticks have increased steadily, infections spread by … [Read more...]

Developing leaders properly critical to success

June 24, 2018 by Patrick T. Malone Source: General Leadership

Leadership matters! Most people at least implicitly understand this basic concept. People who have studied, and practiced leadership understand it at a deeper level. Developing and selecting individuals for positions of authority is one of the most important responsibilities of today’s leaders. Source: General Leadership, August 6, 2014. Link. The ability to be steady and … [Read more...]

Take way better photos of your cat

June 24, 2018 by AHD Staff Source: Modern Cat

Many veterinary hospitals use photographs as part of digital pet records. Pet photography is also widely seen on social media. Photographer Grace Chon offers nine tips that will drastically improve your cat photos. Consider this article for social media posts and as a resource on websites. Source: Modern Cat, June 21, 2018. Link. Your cat, needless to say, is super … [Read more...]

Sponsored Content – Pinkeye cofactors reprint

June 24, 2018 by Kirk Augustine Source: Addison Biological Laboratories

We recently posted a Progressive Dairyman article discussing pinkeye in terms of primary and co-factor infections. Link. The article featured the experiences of Bruce Addison and Austin Springer with Addison Biological Laboratories. it is now available as a one-page reprint that makes it handy to share with beef and dairy producers. Source: Addison Biological Laboratories. … [Read more...]

Remember to vaccinate horses for rabies

June 24, 2018 by AHD Staff Source: AQHA

It is easy to forget rabies vaccinations for horses, but it is critical to remember. Of the five core diseases for horses, rabies is the deadliest. Horses are nearly four times more likely to contract rabies than dogs. Across the U.S., the majority of horses are not vaccinated for rabies and often have a higher risk of exposure than dogs. Source: AQHA, June 18, 2018. … [Read more...]

Dealing with dog lipstick, or not

June 24, 2018 by AHD Staff Source: Dogster

Dr. Eric Barchas shares perspective on the often embarrassing, happy dog attribute in male dogs, the dog penis. His approach quickly moves away from nicknames to anatomy in an article that makes it easier to answer a dog owner’s question. This will make a good resource when supporting telemedicine calls or during sensitive conversations with a pet owner. Source: Dogster, … [Read more...]

Canine flu risks affected by lifestyle

June 24, 2018 by Kirk Augustine Source: AAHA, Whole Dog Journal

Southwest Airlines’ tagline, “You’re now free to move about the country,” may represent the reality of canine influenza risks. Catherine Ashe, DVM, shares her perspectives on diagnosing, testing, treatment, transmission and vaccine decisions. She reinforces the AVMA’s lifestyle vaccination designations. Source: Whole Dog Journal, July 2018. Link. Overall, while canine … [Read more...]

Have dog, will travel

June 24, 2018 by Kirk Augustine Source: Today's Veterinary Nurse

To help veterinary professionals protect the health of their patients and their pet communities, the American Heartworm Society (AHS) and the Association of Shelter Veterinarians (ASV) have formulated evidence-based best practices for minimizing transmission of heartworms in relocated dogs, according to Karen S Walsh, LVMT, CFE, CAWA. These recommendations apply regardless of … [Read more...]

Marty Becker, DVM, speaks to fireworks fears

June 24, 2018 by Kirk Augustine Source: Dr Marty Becker

Medication has its place, but it’s not the only tool I recommend to help pets cope with this noisy and often frightening time of year. Here are the tips I recommend to my patients’ owners, and use on my own fearful dog: Get outta town Create a pet cave Strike up the band Hug the fears away Take a chill pill Something in the air Get out the big … [Read more...]

July 2018, Journal of Dairy Science

June 19, 2018 by Kirk Augustine Source: Journal of Dairy Science

One of the easiest ways to stay in touch with dairy research is by skimming the Interpretive Summaries section. We’ve linked that section for you. Here are some interesting studies: A role for serotonin in lactation physiology—Where do we go from here?, Link. Comparison of adhesion characteristics of common dairy spore formers and their spores on stainless steel and … [Read more...]

30-year milestone for World Pork Expo in the books

June 19, 2018 by Kirk Augustine Source: National Hog Farmer

“It’s hard to believe Expo has been around for 30 years,” says Jim Heimerl, NPPC president and producer from Johnstown, Ohio. “Just as the U.S. pork industry has evolved over the years, so too has Expo.” In search of new ideas and solutions for today and tomorrow, more than 20,000 producers, employees and industry professionals attended the 2018 World Pork Expo. Among the … [Read more...]

Beef business is marathon, not sprint

June 19, 2018 by Kirk Augustine Source: Beef

BEEF’s annual State of the Industry survey shows that while short- and long-term optimism have diminished, most respondents accept the roller coaster challenges of raising beef. Source: BEEF, June 2018., page 8. Link. When analyzing the responses to the short-term and long-term questions, it becomes a glass-half-full outlook versus a glass-half-empty worldview. Indeed, how … [Read more...]

Understand why cats fight to stop fights

June 19, 2018 by Kirk Augustine Source: Catster

At least 55 percent of cat homes in the U.S. are multi-cat homes. So, it is no wonder that cat fights occur. A cat fight is actually a natural behavior, and the key to get cat fighting to stop is to understand why the cats are fighting in the first place. How cat owners handle the fighting can determine lack of trust and aggressiveness vs. harmony. Source: Catster, June … [Read more...]

A guide to pets’ body language

June 19, 2018 by Kirk Augustine Source: American Lifestyle

Dogs and cats display common non-verbal gestures and postures. This article provides a downloadable, pictorial guide to help animal owners understand what a pet is trying to convey. Source: American Lifestyle, April 1, 2016. Link. Canines are usually very expressive, but their messages can get lost in translation. Felines can be a bit more mysterious with their body … [Read more...]

The dos and don’ts of moving with pets

June 19, 2018 by AHD Staff Source: Sparefoot Blog

Nancy LaFever reminds us that moving is especially disturbing for our pets, because they don’t understand what’s going on. She offers steps to make the move safe and less stressful for owners’ animal companions. Source: Sparefoot Blog. Link. Here is a sample of the tips offered: Plan ahead for boarding Designate a pet room Utilize crates and carriers … [Read more...]

Lead with medicine, not money

June 19, 2018 by Kirk Augustine Source: FIRSTLINE

Naomi Strollo, RVT, addresses money in the veterinary hospital. She says it is important to lead with medicine and then empower your client service representative to manage some cost conversations. She offers some tips for these conversations, including emergencies: Explain what you want to do. Don’t assume price is the problem. Focus on consent, not cost. Offer … [Read more...]

Women can overcome being interrupted and talked over

June 12, 2018 by Kirk Augustine Source: Inc.

Women are interrupted twice as often as men in meetings, writes Eleanor Beaton. She provides seven tips for women to get their voice heard: Interrupt back. Sit in the power seat Speak in shorter sentences Get feedback on your meeting style Cultivate allies Take credit Make direct eye contact and lean in Source: Inc., June 6, 2018. Link. No one likes … [Read more...]

Accommodate clients with disabilities

June 12, 2018 by Kirk Augustine Source: Veterinary Team Brief

Beckie Mossor, RVT, shares the attitudes necessary to interact with animal owners who have disabilities. The way pet owners are treated at the practice or at a retail facility directly affects their understanding, compliance and overall satisfaction with their pet’s care. It affects customer retention as well. Source: Veterinary Team Brief, June 2018, page 29. … [Read more...]

Food label claims consumers are more likely to buy

June 12, 2018 by Kirk Augustine Source: State of the plate

Food labels impact the animal health industry overall. This survey shows how labels affect purchase intentions. More than half of shoppers surveyed say antibiotic claims have an impact on their purchase intent. With almost 30% saying such claims have a strong or high impact. Source: State of the plate, May 22, 2018. Link. Issues surrounding food animals and the protein they … [Read more...]

Vaccine protocols, protocol shifts and immune status

June 12, 2018 by Kirk Augustine Source: Progressive Dairyman

Robert Lynch, DVM, writes The area of most confusion related to herd health management on dairies continues to be the vaccine program. It is rare to find just one vaccine protocol for any farm. The protocol at the vet clinic is different from the copy in the main farm office, which is different from the copy back in the manager’s office. Lynch blames a lack of understanding … [Read more...]

Corralling pasture brush: A systems approach

June 12, 2018 by Kirk Augustine Source: Progressive Forage

Regardless of what kind of brush or overgrowth producers must manage, it has to be done properly to achieve desired results. Brush and trees are beneficial as shade for livestock and cover for wildlife, but dense infestations from fence to fence erode ranch profits due to limited forage production. Brush control is an expense against income in a changing economy, so its … [Read more...]

Fly control around horses is important

June 12, 2018 by Kirk Augustine Source: Equus

Flies, fly control methods and fly products for horses are presented in this Equus advertising section . The material is worthwhile even though it may be promotional. Source: EQUUS, May 30, 2018. Link. Climate conditions vary every season, and different fly species can move into new areas with the changing weather. Here’s a quick rundown of the ways you can curb the insects … [Read more...]

Quarter horse history emphasizes one type of horse

June 12, 2018 by AHD Staff Source: AQHA Journal

Quarter horse enthusiasts will enjoy the history, debates and stories in this two-part article. The discussion unfolds in 1950. Source: AQHA Journal, June 8, 2018. Link. There has never been but one type of Quarter Horse since the breed’s inception so many years ago. That description is lost through the various interpretations. But there was a time, not so many years ago, … [Read more...]

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