It was just a throwaway remark. You didn’t mean to offend. But now a colleague has indicated what was said was hurtful. So how should you respond after committing a microaggression? First, make sure the other person feels heard. Follow your colleague’s lead in the conversation; be curious and empathetic. Offer a sincere apology that expresses gratitude for their … [Read more...]
Empowering empowerment
Firms are finding out that transitioning from an authoritarian model to an employee-empowerment model is not easy. It requires new behaviors and new ways of thinking for executives and employees. Source: Forbes, August 4, 2020. Link. Empowerment is an active process. It involves coaching or teaching team members to self-serve, to make decisions, and to use less of their … [Read more...]
Flu season nears. Time for a flu-shot (video)
The most powerful tool we have to combat disease is vaccination, Robert Redfield, CDC director, said during a recent interview. Flu cases are expected to start increasing early in October and could last late into May. This makes September and early October the ideal time to get your flu shot. The flu vaccine takes up to two weeks to reach peak effectiveness” Source: The … [Read more...]
Business air travel is evolving
There is much conjecture, yet limited consensus about what air travel will look like in the next normal. Natasha Frost discussed the evolution of business travel with leaders in the travel industry, covering safety, costs and the efficiencies of digital communications. Flying seems to have lower transmission rates than inside dining or religious services, among other ‘risky’ … [Read more...]
Birds and beef have a lot in common (video)
“The era of big conservation is over,” says Audubon’s Marshall Johnson. “It’s up to us to drive the outcomes for the next 100 years.” He explains the importance of cattle, grasslands and cattle ranchers participating in Audubon’s Conservation Ranching Initiative to conserve ecosystems and sustainability. Their efforts are third-party verified to bear Audubon’s “grazed on … [Read more...]
Understanding pinkeye; a laboratory overview
Commentary including sponsored content from Addison Biological Laboratory. Infectious bovine keratoconjunctivitis, also known as pinkeye, is a common eye disease cattle producers hate treating. Routinely transmitted by flies, pinkeye’s frequently observed pathogens are Moraxella bovis, Moraxella bovoculi, Mycoplasma bovis, Mycoplasma bovoculi and bovine herpesvirus type 1 … [Read more...]
3rd annual NAVC Media E-Commerce+ Summit to be (appropriately) virtual
Complimentary commercial content This year’s NAVC E-Commerce+ Summit will take place virtually September 22nd and 23rd. The speaker lineup will examine where our industry is headed, and how generational expectation differences continue to change the landscape. The conference will help you prepare for future developments. Topics include: How pets have transformed … [Read more...]
Working after a bad night’s sleep
Get more sleep! We hear this often and it is good advice. There are days, however, when we work after getting too little sleep or a night of poor-quality sleep. Christopher M. Barnes discusses what to do to get through the day with a sleep shortage. Research indicates that sleep deprivation is most harmful to novel tasks, or those which require creativity and … [Read more...]
How fear creates clutter and how to stop it
Good news! Amanda Sullivan says overgrown filing cabinets, closets, stacks in the garage or mounds on your desk do not indicate slovenliness. She says it may indicate fears and discusses what to do about them: Fear of financial problems Fear that you’re in over your head with something important Fear of missing out Fear that anything short of perfection is not … [Read more...]
Ventilation, air filtration help prevent the spread of coronavirus
By now, some of us have experienced a person inside a business shamelessly not wearing a face mask. Masks do a decent job at keeping the coronavirus from spreading into the environment. But, if an infected person is inside a building, inevitably some virus will escape into the air, writes Shelly Miller, mechanical engineering professor, University of Colorado Boulder. The … [Read more...]
All ears
You’re not listening to me.” Your customer is actually saying you aren’t taking them seriously and it is probably because you didn’t acknowledge their concern before you offered a solution. Source: Vet-Advantage Magazine, June 2016. Link. By responding to the other person, you are telling her that she has the power in the conversation. Remember, they are the … [Read more...]
What do these animals have in common?
What do unique characteristic do sheep, horses, octopuses, goats and toads all share? Unique nasal cilia Exist on every continent Rectangular pupils Potential to transfer warts to humans None of the above Click the link to the source below for the answer. Source: Trivia Genius, ZME Science, July 22, 2020. Link. … [Read more...]
To wether or not, when and how
When a male goat gets castrated, he becomes a wether. While it is possible to castrate surgically, it is not the preferred method, shares Karen Kopf. Banding is considered the safest, gentlest, least intrusive way to accomplish castration when done in a timely manner. One of the greatest risks of banding goats is tetanus since the band creates an anaerobic environment. Care … [Read more...]
Pork backlog is moving
If you experienced some of the meat issues during the first months of Covid-19, the backlog of pig slaughter is catching up. At least the slaughter weights have returned to pre-pandemic levels. Source: Swineweb.com, August 4, 2020. Link. The author references USDA weekly metrics and discusses the situation and production changes that contribute to normalization. INSIGHTS: … [Read more...]
Clean rabbit scent glands properly
The popularity of pet rabbits continues to grow. In addition to maintaining tooth and nail lengths, and weekly brushing, rabbits need their scent glands cleaned regularly. We’re sharing video resources that can help veterinary teams and rabbit owners with nails and glands. Source: How to clean a rabbit’s scent glands, House Rabbit Society. Link. Typically the scent glands … [Read more...]
Protect horses from mosquitoes and biting flies
No single insect control strategy cures all the pest problems on a horse property, says Nancy S. Loving, DVM. It takes a compilation of approaches to keep horses bothered as little as possible during insect season. She presents a variety of pest control options from fans to parasitoids to Muscovy ducks. Environmental management is essential to reduce insect population … [Read more...]
Help to understand prebiotics and probiotics for dogs and cats
The business of nutraceuticals used as prebiotics and probiotics is confusing, full of misdirection and often neither good nor bad. Ann Wortinger BIS, LVT, VTS, writes, “According to the hype, these products can improve the immune system and gastrointestinal function while performing a number of other tasks just short of emptying the litter box.” Her comment sets the stage for … [Read more...]
Cats get separation anxiety, too
It’s hard to picture a cat tearing up a pillow because its owner left the house. A recent study showed that cats living with humans have similar attachment styles to pet parents as dogs and children do. 64 percent of the cats evaluated were described as securely attached to their humans. These cats showed less stress when near their caregivers.” Source: PetMD, June 8, 2020. … [Read more...]
5 FAQs about pets and vaccines
August is National Immunization Awareness Month. Carley Lintz provides a brief guide to share with pet parents about animals and vaccinations. Rudimentary? Yes! But consider using this to contact local media, as the basis for an interview on local radio or for developing a script for a YouTube video for your website. The K.I.S.S. principle probably applies here and yes, … [Read more...]
Favorite 5 articles from Clinician’s Brief
We’re sharing this group of articles from Clinicians Brief in the event you hit delete before taking a good look at this group of peer reviewed tips. Source: 5 tips for treating otitis externa, Clinician’s Brief, June 2019. Link. Source: Top 5 complications of gonadectomy, Clinician’s Brief, February 2020. Link. Relevant information in light of this recent post: Neutering … [Read more...]
CAPC tracking hookworms
Parasitic diseases are dynamic and can expand beyond areas that are typically thought of as hot spots for specific diseases. The tracking efforts central to CAPC’s top 10 cities demonstrates the importance of reporting by veterinarians. Their daily experiences rolled up statistically help animal health pros and animal owners understand the importance of testing and year-round … [Read more...]
FAMILY: help your kids be fearless
Kids! School decisions. To sport or not. To interact with peers. Alone at home. Whew, what a time to have kids. Fears are normal in children, until they prevent them from experiencing life, writes Rachel Buchholz. It is rare to not hear something about kids and choices in industry conversations these days. We’ve included Buchholz’s recent National Geographic newsletter … [Read more...]
What is your cleaning, sanitizing and disinfection IQ?
The pandemic has forever opened people’s eyes to the impact infective pathogens have on our lives. This author reviews the challenges we all have managing a less infection prone environment. As animal health pros, we are primary sources of information and education for our clients and those in our networks. The information here is rudimentary and worth sharing internally and … [Read more...]
P.U.R.R. your way to optimal patient flow
When you are hell-bent on surviving considerable changes to how to do life, your business and meet client expectations, customer experience planning and mapping may not be a high priority. Now as the world attempts to reopen and live with Covid-19 risks, planning patient flow is an important part of progress. Claire Pickens, CVPM, SHRM-CP, CSSGB, looks at patient flow … [Read more...]
Grouchy clients, stressed staff, but business is growing
The VHMA’s tracking surveys are often revealing. June 2020 versus June 2019 numbers look strong, even in the shadow of a possible recession. Practices are reeling from the cumulative disruption from the pandemic but gaining ground against previous shortfalls. About 53 percent of practices never changed their hours of operation and another 25 percent did, but have returned to … [Read more...]
Elanco welcomes Bayer Animal Health (video)
Complimentary commercial content Jeffrey Simmons, president and CEO at Elanco, welcomes Bayer to the Elanco business. His message is one of commitment and excellence, hallmarks of brands from both entities. This is a significant event in animal health. It is important to really listen to the breadth and scope in the narrative. Source: YouTube, August 3, 2020. … [Read more...]
More than 2000 registered for VVCA live event
The Veterinary Virtual Care Association (VVCA) is hosting it’s first online summit August 18th. It offers 5.5 hours of free education to veterinarians, technicians, and others interested in elevating the level of care they provide to animals. The notice lists the speakers presenting the continuing education. Source: VVCA media release, August 5, 2020. Link. We are thrilled … [Read more...]
Best cleaners to sanitize your phones
Jimmy E. Sharp shares a list of cleansers to use on your phones. You don’t have to be paranoid or a hygiene freak to realize how close your hands, mouth and eyes are to your phones’ surfaces. . . . whatever you use to sanitize your phone . . . USE SOMETHING!” Source: Habits and Routines, July 17, 2020. Link. … [Read more...]
Looking ahead with The Bridge Club
Now three years old, The Bridge Club continues to gain momentum, popularity and fill gaps in our social and professional networks. Animal health pros rely on each other’s experiences and perspectives. The Bridge Club virtual events have evolved to emulate discussions often had over lunch or at the watering hole during on-site industry conventions. Source: The Bridge Club. … [Read more...]
Rev up replacement heifers
Patsy Houghton, president and general manager of Heartland Cattle Co., McCook, Nebraska, gave advice for developing heifers in fall 2020, spring 2021 and beyond in a recent Angus University webinar. She offered seven challenges to help commercial cattlemen improve their replacement heifers: Place selection pressure on fertility Enhance your calf crop value Improve … [Read more...]