A sudden request can give even the most confident person a jolt of panic. The challenge for most people in all communication, planned or spontaneous, is anxiety, says author Matt Abrahams. He offers six steps to become better at thinking on your feet. Source: Fast Company, October 4, 2023. Link. Many of us ramble when we speak spontaneously because we’re discovering what we … [Read more...]
Something strange happens to human brains during Zoom calls
New research at Yale University reveals our brains don’t process Zoom conversations the same way as face-to-face conversations, even though you are talking to real people. Brain scans of people having face-to-face conversations revealed higher levels of synchronized neural activity, which the researchers interpret as a sign of increased mutual exchange of social cues. Zoom … [Read more...]
The value of teamwork
We are talking about willing collaboration between professionals. Source: foundr, March 6, 2023. Link. Improved teamwork can better distribute work and share the load.” INSIGHT: Teamwork is more than a buzzword on a poster … [Read more...]
Where do the sharps go?
Regardless of why the animal received a shot, it is important to dispose of the needle in a safe way, writes Russ Daly. He reminds us that outside of our medical facility, protecting ourselves and others from needles, scalpel blades and more items used to perform medical procedures requires proper handling and disposal. This article focuses on livestock but applies equally to … [Read more...]
Tips for implementing a triage system
The old adage, “The hurrier we go, the behinder we get,” comes to mind when reviewing the triage tips shared by Virginie Wurlod, Dr. Vet. Med., DACVECC, DECVECC. Organizing the veterinary ER and shoring up procedures ensures the hospital staff is ready for any emergency. Consider using the tips here to review and update criteria, the physical area, supplies and refresh staff … [Read more...]
Heartworm Society: a million pets infected annually, many go undiagnosed (infographic)
Heartworm preventative compliance remains a significant issue as we shared last week <Link>. An informative infographic from the American Heartworm Society shares alarming metrics and depicts the failures of pet owners to protect their dogs and cats. Source: American Heartworm Society, X (Twitter), November 3, 2023. Link. INSIGHTS: At this writing, there are ONLY … [Read more...]
Want to move up?
Power should rarely flow from title or tenure and five other tips to help you earn more influence in your organization. Source: AXIOS, October 20, 2023. Link. The cold, hard truth of power is that it's easier to lose than to win. You can avoid criticism by saying nothing, doing nothing and being nothing.” Aristotle … [Read more...]
Worth a Glance – November 2, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, October 26, 2023. Link. Most read post(s) from the October 26th AHD Bulletin – The customer experience is the sales experience. Link. Body language. Link. How to know when it’s time to switch jobs. Link. Placekeeper: 2023 Veterinary Conferences provided by Galaxy … [Read more...]
Roundtable discussion: The performance impacts of cow gut health
Sponsored Content Researchers in the dairy industry participated in a roundtable discussion on the impacts of gut health on overall cow performance. Key topics included how gut dysbiosis occurs, the negative ramifications of it and how feed additives can effectively restore gut health. It was noted that modes of action for feed additives vary depending on product type, dose, … [Read more...]
Ever persistent canine parvovirus. DVM 360 panel discussion.
Complimentary Commercial Content A panel of experts discusses the ongoing challenges when treating canine parvovirus including sharing how prevalent the disease remains and the emotional toil on staff members. The panel digs into parvo treatment options across the spectrum of veterinary medicine as well as their limitations. The discussion continues to introduce an … [Read more...]
Digging for secrets from the raccoon in your garbage
Commentary We have consistently urged animal health pros to consider the risks at the intersections of wildlife and our domestic animals. This post from October 2022 is one of many examples <Link>. In the article below, scientists are investigating what many of us have asserted for decades despite anthropomorphisms that diminish warnings about wildlife as … [Read more...]
Etiquette guide will improve your email communication
Speaking of email, here is help you can use. Since the pandemic, we now regularly video conference, use instant messaging and text. Still, email is the primary tool for connecting, often for the first time. Like it or not, it’s important. Three experts offer tips for getting the most from office email. Source: The Washington Post, November 1, 2023. Link. Take a few seconds … [Read more...]
The top 10 passive-aggressive workplace email phrases (infographic)
Face-to-face chatter with coworkers in the break room is often replaced today by streams of emails and instant messages. From these, a new form of language has emerged, one that can drastically impact our work environment; passive-aggressive communication. Sound familiar? Ayaz Nanji shares email phrases that are considered untoward. Source: Marketing Profs, August 29, 2023. … [Read more...]
Scientist says body language has surprising influence in job interviews
A recent post from Patrick T. Malone reminded us of the importance of body language individually and as an observer <Link>. Tomas Chamorro-Premuzica says a fundamental component of social and political skills involves displaying the right kind of verbal and nonverbal communicational signals to improve how we come across to others. Source: Fast Company, October 26, … [Read more...]
Only the tough veterinary practice managers survive
Wendy Hauser, DVM, says the job of practice managers has become infinitely harder than it used to be. She shares factors that are impacting these valuable team members and some ideas to deal with the challenges. Source: Animal Health News and Views, October 1, 2023. Link. Often overlooked is the need for practice managers to step in for missing team members, sometimes as … [Read more...]
Heartworm prevention nonadherence prevalent in the U.S., study finds
Commentary Some articles are painful to read. Despite at least 40 years of pushing compliance, myriad options for heartworm prevention, educational TV, online and print advertising and efforts by veterinary clinics, these compliance metrics represented are distressing. Maybe it is time to quit mincing words or images and portray heartworm infection realistically with … [Read more...]
Worth a Glance – October 26, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, October 19, 2023. Link. Most read post(s) from the October 19th AHD Bulletin – Study: Grain-free diets, no negative impact on canine heart health, DCM. Link. 3 takeaways from the Veterinary Innovation Summit. Link. MWI Animal Health’s integration with Shepherd Veterinary Software. Link. … [Read more...]
2 men survive wild pig attacks. Barely.
NOTE: This is a cautionary tale for animal health pros and their customers who like to hunt wild pigs, hike in the woods or have gardens next to brushy cover. Sharing this article will help increase understanding of how dangerous feral hogs can be. James Dean and Monte Sullivan survived horrific wild pig attacks in 2019 and 2022 respectively. They shared their harrowing … [Read more...]
Equine boots and wraps revisited
Applying leg protection during exercise remains a risk versus reward situation, says Luke Brock. His study team from Middle Tennessee State University measured temperature increases in limbs during exercise where horses were equipped with a variety of common leg protection. <Study> results support the hypothesis that convection cooling is impaired by boots and wraps … [Read more...]
Pessimist or optimist? Researchers study horse personalities.
The link between motor laterality and emotion is well established in humans and rodents, Now researchers studying cognitive bias in horses found that they differ in their laterality depending on the emotionality of test situations. When horses were stressed, or challenged with frightening objects such as umbrellas, they displayed increased left laterality, a indicator of … [Read more...]
How to know when it’s time to switch jobs
Commentary Our industry is still dealing with ongoing shortages of available, qualified workers in clinics and pet services businesses. Last week we shared Zippia information about average tenure <Link> as it relates to older candidates <Link>. One dynamic of these labor challenges is creating places where people wish to stay and feel fulfilled. Lydia Dishman … [Read more...]
Micromanagement and the snoopervisor
Poor leadership manifests itself in many ways. Micromanagement is often intertwined with other unconscious or unacknowledged flaws, writes Jim Clemmer. You may think you're being helpful by frequently checking in with your team on their progress, but it can be perceived as micromanaging. Focus more on helping your team develop their skills instead of directing them to do tasks … [Read more...]
Body language
At parties, speaking with friends and at work meetings, some people are oblivious to real communication going on around them without words. Source: AXIOS, October 12, 2023. Link. Become a student of people in small group settings, be it card games, parties or work. I mean actively trying to spot human ticks, tells and patterns.” INSIGHTS: Almost 90 percent of in-person … [Read more...]
Is payroll an expense or an investment in your business?
Sabrina Starling, PhD, asks an interesting question worth thoughtful consideration. She says “Payroll is an expense if team members are unaware of the importance of the business they work for being profitable and their ability to impact profitability. When they understand why it should matter to them that the business is profitable and how they can impact profit, payroll … [Read more...]
The customer experience is the sales experience
Twenty-five percent of the purchasing decision is determined by the overall sales experience, writes Scott K. Edinger citing a McKinsey study. He reminds us that frontline sales and customer-contact professionals are in a position to directly affect decisions about services and products. And, they may be the only one if the customer does not perceive value in the … [Read more...]
Worth a Glance – October 19, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, October 12, 2023. Link. Most read post(s) from the October 12th AHD Bulletin – Pet owners delay veterinary care . . . may spend $700M on Halloween. Link. Stop giving advice. Link. National Veterinary Technician Week turns 30 (video). Link. Place keeper: 2023 Veterinary Conferences provided by … [Read more...]
Do adult cicadas actually feed on anything?
Cicadas are a curious insect and their exoskeletons were often found near cherry and apple trees in my childhood backyard. We’re sharing this for those who are curious, too. USDA-ARS researchers are trying to answer a long-standing question about cicadas. Beyond understanding their every-so-often emergence and sometimes deafening waves of escalating high-pitched chirps, the … [Read more...]
Webinar: An introduction to regenerative medicine: PRP and PRF
Sponsored Content A recent post <Link> shared how PRP and PRF therapy are expanding options for veterinarians as one of multiple physical medicine approaches to treatment and recovery. AHD sponsor, Jorgensen Laboratories partnered with Enso Discoveries to provide Platelet-Rich Plasma and Platelet-Rich Fibrin kits branded as Rebound PRP/PRF kits. Having watched … [Read more...]
The benefits of continuous education for career advancement: A perspective for adults
Updating skills and knowledge is a key factor noted by human resource leaders, especially as technology advancements are imbedded in how business is done. Investing in continuous education is investing in yourself. In a rapidly changing work environment, your commitment to learning can be your most valuable asset, providing benefits that resonate throughout your career and … [Read more...]
Teens spend average of 4.8 hours on social media per day
Social media scrolling is a growing problem for all ages but especially teens. The need to put the phones down is also consistent with Forbes’ article on time blindness <Link>. Gallup’s data is consistent with the literature on digital addiction. It shows that teens who spend more time on social media rate themselves as being less conscientious. A second, upcoming part … [Read more...]