The Certified Veterinary Office Manager program is intended to certify qualified management professionals with a focus on fundamental administrative office tasks, including team leadership roles. To qualify for the exam, candidates must have one year of experience in a veterinary practice, have accomplished specified tasks, and have two letters of recommendation. Source: … [Read more...]
Why handwriting still matters in the digital age
Research shows that putting pen to paper offers cognitive benefits that digital tools can’t replicate. Source: National Geographic, September 26, 2024. Link. The most surprising thing was that the whole brain was active when they were writing by hand, [while] much smaller areas were active when they were typewriting.” - Audrey van der Meer, PhD … [Read more...]
Celebrate National 4-H Week (video)
National 4-H week celebrates how the organization helps prepare youth for success in college and careers. From October 7th through October 14th, the week will be marked by activities across the country, showcasing the talents and accomplishments of 4-H members. Whether through community service projects, leadership workshops or educational fairs, the week will shine a spotlight … [Read more...]
Veterinary student webinar: Navigating the job search process
In this 1-hour webinar designed for veterinary students, Stacy Pursell will share strategies for successfully navigating the job search process and the job market, securing the best position, and starting a career on the right foot. Register to join on October 24, 2024, via Zoom, 7:00 p.m. Central Time <Link>. Source: The VET Recruiter, LinkedIn. Link. … [Read more...]
Plain speak matters
It does not matter if it is a salesperson to the DVM, or the DVM, vet tech, front desk service rep or kennel manager to the client, clear and concise communication works well throughout the practice or pet services business. Source: Veterinary Advantage, August 2024. Link. It’s about clarity, efficiency, and making your message stick. People crave straightforward, … [Read more...]
The Bridge Club discussion of challenges, solutions for veterinary technicians
In a virtual conversation, The Bridge Club facilitated a lively discussion about what is an age old topic of using veterinary technicians fully, defining their roles, legal issues and working toward more national governance. Catherine Haskins and Shannon Norwalk, RVT, welcomed Sam Geiling, CVT, Becky Mosser, RVT, and Mark Cushing, JD, to share perspectives and opportunities in … [Read more...]
The story no one talks about: the cost to produce food
John Nalivka shares an opinion piece that speaks to the pinched wallets consumers are experiencing. The overall costs costs of livestock production, have increased 28 percent from 2019 to 2023. The cost of energy posted a 35 percent increase over the same years while the cost of labor rose 24 percent from 2019 to 2023. Land values have also risen significantly, making … [Read more...]
Conservation advocacy soars in the 2024 Bird Photographer of the Year Competition
Bird Photographer of the Year has announced the winners of the 2024 competition, selected from a pool of more than 23,000 submissions. Soaring into the top spot is Canadian conversation photojournalist Patricia Homonylo’s powerful image of thousands of birds that died after flying into windows in Toronto. Source: COLLOSAL, September 24, 2024. Link. … [Read more...]
How to recognize and respond to gaslighting
Gaslighting is an insidious pattern of control. While it most often occurs in intimate relationships, it can occur in other contexts, including healthcare environments. In relationships with an unequal power dynamic; the person with more power is frequently the perpetrator. A recurring psychological manipulation, gaslighting can manifest as lying, discrediting, blaming, … [Read more...]
Understanding the differences between transactional and relational salespeople
Commentary Anthony Iannarino’s article fits the ongoing content focused on client retention and loyalty. To appreciate his comparison, one must accept that we are all in the transaction business at some level. How we go about it differs by the situation, business category, and, in some cases, the business’s strategies. The differences between transactional and relational … [Read more...]
For consideration: It’s the things you learn after you know it all that count
While scrolling through Facebook recently, a video reel of Bill Walton, former pro basketball player and sportscaster, popped up. He describes phrases from famed NCAA basketball coach John Wooden and closes with the title of this post. The short reel and Walton’s delivery of Wooden-isms may be enjoyable, if not thought provoking. It was for me. Source: Facebook. Link. Among … [Read more...]
Worth a Glance – September 19, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, September 12, 2024. Link. Most read posts from the September 12th AHD Bulletin – Likeability – How to find it in others and develop it in you. Link. Don’t forget. Manure can kill! Link. Use the Two-Minute Rule to stop procrastinating. Link. ===================================== The 5-3-1 Rule is … [Read more...]
Study estimates superbug crisis could get worse, killing nearly 40 million people by 2050
A recently published study <Link> projects the challenge of antimicrobial resistance into the future. AMR, one of the top global public health and development threats, is expected to get worse. It is driven by the misuse and overuse of antimicrobial medications in humans, animals and plants. Source: CNN, September 16, 2024. Link. … [Read more...]
JBS to transform renewable gas to sustainable fuel at US beef and poultry plants
JBS and GreenGasUSA are collaborating to collect methane from wastewater streams at JBS facilities using GreenGasUSA’s on-site upgrading systems, which can purify biogas into pipeline-quality renewable natural gas. Source: AgricultureDive, September 18, 2024. Link. … [Read more...]
Parasitic ‘horror’ wasp bursts from a fly’s abdomen like an alien
Scientists accidentally discovered a new species of wasp, Syntretus perlmani, that lays eggs inside living, adult fruit flies, which then burst from the hosts' abdomens while they're still alive. Finding the wasp surprised the researchers because Drosophila flies are so common and well-studied. Source: Live Science, September 13, 2024. Link. Image credit: Matthew … [Read more...]
Explore different facets of empathy to improve client communication, earn CE
Jennifer Sperry, DVM, leads this online CE webinar and shares the different facets of empathy through storytelling, real-world examples and academic publications. She identifies some tools any clinic or practitioner can employ to activate and improve empathetic practice. Source: ASPCA® Pet Health Insurance. Link. Earn 1 Hour of RACE-Approved CE Credit. Related: Search … [Read more...]
Why we forget things we were just thinking about
The brain isn't capable of multitasking, states Earl K. Miller, PhD. He describes two types of memory, long-term and working memory, and explains why we sometimes forget what we were just thinking about or go to grab a specific item only to return without it. Working memory is like the sketchpad of conscious thought and has very limited capacity. It has to juggle different … [Read more...]
The best managers are like great coaches
Author Roy Williams asserts great coaches are great, not because they were superstars, but because they know how to awaken the star that sleeps in each of the team members around them and they're not afraid to hire people better than they are. Williams suggests that managers spend the next 21 days complimenting a team member for every correct action they make. "Then prepare … [Read more...]
Subtle leadership
Every member of the veterinary or pet services team has the opportunity and responsibility to lead when the situation presents itself. This article on charisma will help you be ready and able when that situation arises. Source: The Gentle Force, August 24, 2024. Link. It is refreshing when someone truly listens and asks thoughtful questions.” INSIGHT: It’s all about … [Read more...]
Are we really busy enough to hire? (podcast)
Eric Garcia and Andy Roarke, DVM, discuss management adjustments versus the need for hiring in veterinary practices in this podcast. They question if practices are truly understaffed or if the desire to hire is to offset by non-managed inefficiencies. They explore ways to increase operational efficiencies and where technology can improve practice management. Source: Cone of … [Read more...]
Use the Two-Minute Rule to stop procrastinating
David Allen’s two-minute rule is simple and dynamic. With it, there’s no complex workflow, it’s easy to follow and can be implemented immediately. Source: todoist. Link. If an action will take less than two minutes, it should be done at the moment it’s defined.” – David Allen Also see: Do it NOW!, AHD Archives, January 30, 2024. Link. … [Read more...]
Worth a Glance – September 12, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, September 5, 2024. Link. Most read posts from the September 5th AHD Bulletin – A priest, a drunk and a business leader meet and . . . Link. Wildlife decision tree helps clinic staff deal with wildlife properly. Link. New guidance for AMR gram-negative infections. Link. Swine producers, veterinarians … [Read more...]
Drs. Peter Weinstein and Marty Becker honored in Kansas City
Peter Weinstein, DVM, MBA, was presented with the Distinguished Life Member Award and Marty Becker, DVM, received Pioneer Professional Award for their commitments to advancing veterinary medicine and the animal health industry. The VetPartners™ 2024 Mid-Year Conference, took place August 20–22 in Kansas City, Missouri, and was attended by nearly 100 industry leaders. Source: … [Read more...]
Time teaches biosecurity importance
We like Kevin Shultz’s title, “Time teaches biosecurity importance.” It represents the importance of collaboration and applied experiences. He reviews findings from SHIC’s Wean-to-Harvest Biosecurity Research Program. Whether producer, veterinary clinic staff or animal health representative, understanding and advocating for tightening swine farm biosecurity measures is … [Read more...]
Finding a good place for pollinators
Farmers, as well as suburban property owners, can effectively install pollinator habitats. Ben Powell, MS, shared the importance and opportunity farmers have to plant a wide variety of native crops to provide pollinator habitat at a recent field day. His focus is on crop farmers in this article, but the content applies to suburbia, acreages, along roads and green spaces in more … [Read more...]
Beyond joints; regenerative medicine advances in horses
Stacey Oke, DVM, MSc, reveals new paths for using stem cells and other biologics to help horses heal in this article. She shares the 20-year progress with stem cell development to treating tendons and ligaments, musculoskeletal issues and other conditions; cell-less therapy; and new ways of efficiently producing large numbers of stem cells. Oke provides an eye-opening … [Read more...]
The latest email scams
Thanks to artificial intelligence, email scams are becoming tougher than ever to detect, writes Steven J.J. Weisman, JD. He reviews five scams many will recognize and how to avoid or deal with them: Spoofing scams from what appears to be a known email address Fake invoice PayPal email scam Airline customer service scam Social Security update scam E-Z Pass … [Read more...]
Reminder: Prioritizing veterinary technicians, a virtual conversation
The Bridge Club’s September 18th Zoom conversation seeks to advance successful paths forward for all technicians. Despite their crucial role in veterinary care, veterinary technicians continue to encounter numerous challenges, including title protection, underutilization, low compensation and high turnover rates. Join via Zoom, September 18, 2024, 7:00 p.m. – 8:00 p.m. CDT. … [Read more...]
Likeability – How to find it in others and develop it in you
We find people who are interested in us to be interesting to us. Source: Inc., September 2, 2024. Link. Be curious. …asking a question, and then two follow-up questions, dramatically increases how likable others perceive you to be.” INSIGHTS: Being nice is one of the most underrated business skills, according to Mark Cuban. It's better to be respected and liked. … [Read more...]
Worth a Glance – September 5, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, August 29, 2024. Link. Most read posts from the August 29th AHD Bulletin – The 5 levers of compliance. Link. Character and integrity. Link. Highlights from the 2024 KCAHC Animal Health Summit. Link. What did we miss at the VIS? Link. 5 silent revenue drains and ways to plug them. Link. … [Read more...]