The Upper Midwest Agricultural Safety and Health Center says more than 80 percent of U.S. farmworkers have accidentally stuck themselves with a needle while vaccinating animals. A study in Australia published in 2009, showed around three quarters (75.3 percent) reported suffering at least one needle-stick injury (NSI) in the previous 12 months, while 58.9% reported suffering … [Read more...]
5 tips to help you negotiate with liars
Research tells us that people tell one or two lies every day. Additional studies report that half of negotiators will lie when they have motive and opportunity. Even more studies tell us we can only correctly identify lies about half the time. Fortunately, scientific examination tells us that we can conduct conversations in ways that make it difficult for our counterparts to … [Read more...]
Editorial – Toot your own horn
Every day in a large percentage of veterinary practices, product is “given away.” Depending on the practice, most of these products are not recorded as a “sale at no charge.” This behavior contributes significantly to inventory shrinkage. As important, the value of the free goods is not realized by the client or by hospital staff. Additionally, hospital owners give away … [Read more...]
Number of AAHA-accredited practices continues to rise
The AAHA Standards of Accreditation were created to help standardize and promote excellence in care in the veterinary profession and for veterinary practices. Since 1933, these standards have been updated to  reflect evolving industry standards. The enhanced standards were developed to keep these practices at the forefront of advanced veterinary medicine. Standards are … [Read more...]
A wink is not just a wink
Not everyone can wink. Whether using an emoji or contorting your face to drop an eyelid, winks are one of the most wide-ranging, ambiguous behaviors there is. Bottom line, you can’t really control how your wink is interpreted. Source: Science of US, September 19, 2016. The most popular interpretations: The wink was meant as a way of communicating thanks, or it was a sign of … [Read more...]
Veterinary medicine, lynchpin for One Health
One Health Day is taking place November 3, 2016. The campaign is designed to engage as many individuals as possible from as many arenas as possible in One Health education and awareness events, and to generate an inspiring array of projects worldwide. Veterinary medicine is the only profession that routinely operates at the interface of the three main components of One … [Read more...]
Find out if you’re a jerk
We don’t typically ask ourselves, “Am I jerk?” That’s because most people tend to know themselves relatively well. We know if we’re talkative or quiet. We know if we’re creative. Yet, we don’t yet have a full understanding of jerkitude. There is no scientific designation that matches the range of the application of the term “jerk.” It’s hard to determine if the guy who cuts in … [Read more...]
Real empathy is not about you
In our self-centered society, empathy seems like an outdated concept. Even caring individuals often get it wrong when trying to be empathetic to another’s situation. Genuine empathy is difficult because it is all about the other person – not you. Source: Gordon Tredgold, August 1, 2016. This is something that I still struggle with because as a confident person when I put … [Read more...]
National Wellness Week in progress
National Wellness Week wraps up this Saturday. It was launched to inspire individuals and communities to incorporate the eight dimensions of wellness into their lives. Substance Abuse and Mental Health Services Administration supports embracing these dimensions — emotional, environmental, financial, intellectual, occupational, physical, social and spiritual — to achieve … [Read more...]
Smiling depression is real
A subscriber sent this and commented, “This goes along with all the talk of suicide in our industry.” Smiling depression includes appearing happy to others and smiling through pain, keeping inner turmoil hidden. It is a recognized depressive disorder with atypical symptoms. As a result, many don’t know they’re depressed and don’t seek help. People with smiling depression are … [Read more...]
Dynamics of a practice going defunct
This is a very thought-filled piece about the times a corporate buyout goes bad. Christopher J. Allen, DVM, JD, offers many things to think about, including patient records, liability, controlled substances and more. Take special note of the discussion about whose name is on the orders for controlled substances. Source: DVM 360, August 5, 2016. Allen suggests that if a … [Read more...]
Expressing gratitude – it’s not about you
When we express our gratitude to others, we tend to talk about ourselves. Instead, we should think about our benefactors. When we get help, it is common to talk about how the favor made us feel. But expressing gratitude shouldn’t be about you. Thanking someone who helps you keeps them interested and invested in having a long-term relationship with you. It makes their time, … [Read more...]
Peer pressure and your beer of choice
Just for fun! Wharton professor Jonah Berger’s new book, Invisible Influence, is about the unseen ways the people around you shape your behavior. The beer anecdote is a brief rundown of a study conducted at a brewery by consumer psychologists Dan Ariely and Jonathan Levav. They argue with their paper that people are highly motivated to signal their uniqueness, even when it … [Read more...]
17 meaningless things the worst bosses say
Repeating platitudes, especially as a superior, shows you’re lazy in words and actions. These 17 examples show how not to lean on useless phrases. Source: Inc., September 1, 2016. 5. 'We're experiencing a paradigm shift.' Actually, we're experiencing a change you don't know how to deal with and "paradigm shift" sounds a lot better than "I have no idea what the (heck) is … [Read more...]
Find the right job culture fit
Whether you are a receptionist, vet tech or DVM, the culture of your workplace is an important component of your individual or business success. While this article is written for prospective employees, it also provides a checklist for practice owners to increase their hospital’s profitability. Source: Pulse, August 24, 2016. We all hope to work for a company that’s clear, … [Read more...]
Beat the afternoon slump
We often reach for caffeine to get through a mid-afternoon slowdown most of us experience. This afternoon slump is a real, biological phenomenon. It’s a sign your internal clock—fluctuations in energy and body temperature regulated by our circadian rhythms—is running on time. Here are five ways to bounce back. We would add one more: 6) Hydrate with water. Source: Mindful, … [Read more...]
Looking for a job? Your boss may know.
Even if you use personal email and phones to correspond with prospective employers, don’t assume your activity is confidential. You may leave a perfect data trail for your existing boss to see. Source: Washington Post, September 6, 2016. The startup, Joberate, scrapes publicly available data from millions of individuals’ online social media accounts, or buys it from other … [Read more...]
Be careful when you share your new job on social media
Social media is like an open microphone, says Megan Leonhardt, a writer for Money. When changing jobs, you don’t want to say the wrong thing at the wrong time. She offers tips for staying on message and in control. Don’t tip your hand Pace yourself Get in sync Break the news Source: Money.com, September 2016, page 30. 'Put a little thought behind the process,' … [Read more...]
Create a common goal
In last week’s Bulletin, we shared nine common mistakes leaders make when starting difficult or important conversations. We promised you a better way this week. Consider that your listener is there to make a decision. If you are there to get a decision, you both have something in common before the first word is spoken. Source: evancarmichael.com, February 6, 2012. When the … [Read more...]
The latest from the American Journal of Veterinary Research
We have linked to the table of contents in the latest issue of the American Journal of Veterinary Research. Fourteen studies cover a broad spectrum of animal health research. Source: AJVR, September 2016 (Vol 77; No. 9: pp. 916-1044) (Link to table of contents and abstracts only) … [Read more...]
The latest from JAVMA
We have linked to the table of contents in the latest issue of the Journal of the American Veterinary Medical Association. The article Risk reduction and management strategies to prevent transmission of infectious disease among dogs at dog shows, sporting events, and other canine group settings provides a series of 64 recommendations focused on group settings from multi-dog … [Read more...]
Developing grit leads to success
Effort, perseverance and intention trump IQ and talent, professes Angela Duckworth, PhD, University of Pennsylvania. She calls this grit and recommends cultivating a purpose and developing optimism. Duckworth’s Grit Scale questionnaire lets you determine how gritty you are. Source: Bottom Line Personal, September 1, 2016. Good news: You can grow grit “from the inside out.” … [Read more...]
X-rays tell the story
The headline says it all, “They ate what?” The honorable mention images from the 2016 x-ray contest give a view of the challenges created when animals ingest things not intended for their consumption. We think you’ll enjoy the cases shown and could use some of them in client education as well. Source: Veterinary Practice News, September 2016, page 30. … [Read more...]
Human-animal bond helps with empty nest syndrome
Facing an empty nest at home, author and mother Ashley Collins shares her experience and realizations of how her horse is part of her emotional support network. She also acknowledges how the family dog reacts to college preparations taking place in the home. This article supports the increasing discussions about the human-animal bond and one-health initiatives. Source: Horse … [Read more...]
September is Animal Pain Awareness Month
The second annual Animal Pain Awareness Month is being sponsored this month by the International Veterinary Academy of Pain Management (IVAPM). The IVAPM is a multi-disciplinary organization dedicated to promoting, enhancing, and advancing pain management in animals. Scheduled to coincide with human medicine’s Pain Awareness Month, its theme is “Because their pain is our … [Read more...]
What you’re reading on AHD
See what your colleagues are reading in the trending posts. Animal Health Digest is a free content curation service for animal health professionals. It provides a trusted, easy to read, weekly compilation of the most relevant industry topics. Instead of you getting offers from hundreds of media sources, our team reads for you to: keep you up to date save you time … [Read more...]
Where to look, how to stand and what to do with your hands
Make eye contact. Keep your hands out of your pockets. Find balance between stiffness and fidgeting. Practice good posture. These are among tips experts give for improved communication. In conversation, "pretend your eyes are glued to your conversation partner's with sticky, warm taffy," Leil Lowndes, says. Source: Business Insider, August 20, 2016. Here are six body … [Read more...]
Avoid office gossip with new coworkers
Downloading the inside scoop on office personnel and discussing inner workings of the office with a new colleague can backfire or be helpful depending on the motives for sharing the scoop in the first place. Source: Harvard Business Review, June 17, 2016. 'If it’s information that everybody who works there already knows, that’s fine. But if it’s sharing privileged … [Read more...]
Get off the soap box
Soapboxing, is a term stemming from an era when a person would literally stand on a soapbox crate as a stage and scream to the world that he or she knew the right way — the only way — to do anything. Soapboxers tend to be utterly convinced that his or her view is the only view — and vocalizes it. They can destroy the rapport of an otherwise well-aligned group. Here are some … [Read more...]
The Amazon effect is changing logistics
Amazon continues to be the most disruptive element in supply chain management since UPS expanded its common-carrier package delivery system to cover nearly all geographic points of delivery. The term logistics is used in this article. This is correct for some of the services discussed. However, the direction of the article is about fulfillment, which includes supply chain … [Read more...]