You’ve done the work, gotten the speaking gig or the appointment and zap – your technology fails. Whether it’s a bad internet connection, the streaming portion in the PowerPoint stops or your Windows slides don’t play on the old Mac, it is time to implement plan B. It happens to nearly all of us at some point. See how Steve Jobs handled a malfunctioning clicker in the video … [Read more...]
How to respond if you keep getting interrupted at meetings
Whether during a group meeting or during a one-on-one conversation, getting interrupted is frustrating and sometimes demoralizing. The impact of being interrupted tends to be most negative when it prevents you from finishing a thought. Preparation for interruptions is key, shares Tania Luna. She offers ways to navigate the various norms in different situations. Source: Fast … [Read more...]
Follow Animal Health Digest on LinkedIn
Our AHD team invites you to follow AHD on LinkedIn <link>. Each week we provide three posts featuring the current AHD Bulletin, the most-read current post and the most-read posts from the same week one and two years previously. It’s not our intent to overwhelm social media with myriad posts. Rather we strive to be judicious in providing current and historically relevant … [Read more...]
Would you treat your mother that way? (includes podcast)
As a customer service expert, Jeanne Bliss has spent her career helping major companies learn how to behave in the best interests of the consumer. She recently explained how increased competition makes customer service more important than ever for businesses that want to grow. “We’re finding that the more high-tech we get, the more humanity we need.” Source: Knowledge at … [Read more...]
FDA approves Pexion for canine noise aversion
Prescription help for dogs with noise aversion challenges is on the way. The FDA has announced approval of Pexion® (active ingredient: imepitoin) by Boehringer-Ingelheim to treat noise aversion in dogs. The drug was approved in 2013 in the EU for reducing the frequency of seizures associated with idiopathic epilepsy. Imepitoin is similar to Valium (diazepram) and other … [Read more...]
Generosity is rewarding
Conventional wisdom holds that to make it to the top, you need to be a bit greedy—that constantly focusing on other people compromises time spent on yourself and your own advancement. But is selfishness really the key to high earnings? A new study published in the Journal of Personality and Social Psychology suggests otherwise. Link. Source: Quartz at Work, November 18, … [Read more...]
Join Audubon’s Christmas Bird Count
Wildlife vigilance is not new to animal health pros. Did you know that the Audubon Society has conducted a bird count for more than 100 years? Audubon and other organizations use data collected in this long-running wildlife census to assess the health of bird populations and to help guide conservation action. Beginning on Christmas Day 1900, ornithologist Frank M. Chapman, an … [Read more...]
Late season rains increase risk for mycotoxins
The swine team at the University of Minnesota provides a review of mycotoxin risks in fed grains following late season rains and regional storage issues. Mycotoxins produced by fungi molds in grains are particularly problematic for swine, poultry and dairy cattle. Source: PORK, November 23, 2018. Link. Broken and damaged kernels are generally highest in mycotoxin … [Read more...]
Daisy is a leftie, Flower is a rightie
Laterality (sidedness) is commonly observed with dairy cows. Really? Apparently, cattle express laterality naturally when choosing which side to lie down on or which side of the milking parlor to enter, according to Rick Grant. He says behaviorists believe that expression of a side preference is related to the cow’s emotional state and what they perceive as stressful or even … [Read more...]
Dry period: important phase for dairy cows
Anna Bradmueller and Donna M. Amaral-Phillips discuss the importance of managing dairy cows during the dry period. They provide good reminders for discussions with dairy producers. Source: Dairy Herd Management, November 26, 2018. Link. Drying off cows abruptly, administering veterinarian-recommended dry cow therapy, and using a teat sealant will help protect cows from … [Read more...]
Dairy how-to: pay attention to injection sites (educational video)
Even though dairy cows are raised for milk production, nearly all dairy animals end up in the beef supply chain at some point. That makes proper animal handling and drug administration important to avoid injection site lesions that can damage the carcass. Source: Dairy Herd Management, October 20, 2018. Link. We want to try and do all of our injections in the neck,” says … [Read more...]
The driving force behind FarmHER
Marji Guyler-Alaniz’s photographic project turned into a voice for women in agriculture almost overnight. It now has grown to encompass events for women, FarmHer-branded merchandise, the 30-minute weekly RFD-TV show, the 60-minute Shining Bright by FarmHer SiriusXM radio show and podcast and ongoing social media to connect with her audience. These (ag) women work hard, for … [Read more...]
Holy cow! Australian steer tops 3,000 pounds
Knickers, a 7-year-old Holstein steer in Australia is 6’ 4” tall and weighs nearly 3,100 pounds. In other words, he’s two inches shorter than former basketball player Michael Jordon. The oversize steer has become somewhat of a social media phenomenon. He’s much too big for packing house machinery, so he’ll live out his life in a pasture. Source: Insider, November 17, 2018. … [Read more...]
Educational debt is common for DVMs (infographic)
The 2018 dvm360 Student Debt Survey results showed that student debt loads are common through the years. The survey also sought to understand how DVMs are managing this debt and how they feel about it. Source: DVM 360, November 8, 2018. Link. INSIGHTS: Take a few minutes to understand the colors in legend. A significant number of DVMs are pinching pennies, not saving for … [Read more...]
How will you vote? Subclinical heart murmur case.
We believe these short case situations are good education for animal health pros in all positions. Consider the situation and see how you would proceed! The owner would like her female golden to produce one litter of puppies prior to being spayed. Source: Clinician’s Brief, November 2018. Link. A 12-month-old intact female golden retriever is presented for a wellness … [Read more...]
Diuretics help cats and dogs
Diuretics are useful in a number of clinical conditions to manipulate renal function and extracellular fluid volume and composition. David F. Senior, BVSc, DACVIM (SAIM), DECVIM-CA reviews the classes of diuretics and their clinical use. The article provides a good review for veterinary hospital team members worthy of a lunch n’ learn discussion. Diuretics increase tubular … [Read more...]
Dog food: guidelines for how much and when
There is no universal dog feeding guide calculator, writes Melvin Peña. With more than half of U.S. dogs overweight or obese, it is important for dog owners to better understand some guidelines for how much to feed their four-legged friends. People have trouble making the distinction between need and desire for food . . . Source: Dogster, October 12, 2018. Link. Suggested … [Read more...]
Job killing you? Do these things now.
Holiday schedules exacerbate issues with balancing work, family and personal commitments and needs. Stav Ziv offers advice from Jeffrey Pfeffer’s book, Dying for a Paycheck: How Modern Management Harms Employee Health and Company Performance—and What We Can Do About It. In the U.S., 120,000 deaths a year could be attributed to work environments. . . racking up about $180 … [Read more...]
More than backup needed for good computer security
There is no 100 percent guarantee to make computers and networks secure,. However, you can take steps to provide reasonable security, writes Joseph Axne. He offers seven areas to determine if your hospital or business has security gaps that need filling. Source: Today’s Veterinary Business, December 2018/January 2019, page 8. Link. Using a layered approach to computer … [Read more...]
Upgrading client reminders
Reminders remain a significant component for ensuring veterinary clients return to the practice. Brenda Tassava, CVPM, CVJ, VLCE, discusses mixing the old with the new methods and provides a refreshed reminder strategy complete with tactical elements and timelines. She also discusses the value of forward bookings in the context of reminders. Source: Veterinary Team Brief, … [Read more...]
AAHA updates its Standards of Accreditation
The standards are continually reviewed and updated by experts to ensure they promote cutting-edge best practices in practice management and veterinary medicine. AAHA Red provided some of the changes going into effect for accreditation evaluations scheduled January 1, 2019 and beyond. Source: AAHA Red, November 5, 2018. Link. Review the changes online … [Read more...]
The 9-Minute Rule for customer satisfaction (includes video)
Improving animal owner experiences is important to increasing customer satisfaction and retention. Jessica Molina, PHR, CVPM, CCFP, shares the 9-Minute Rule that aims to improve customer relations and increase positive performance reviews on social media. Customers look for instant gratification and often feel forgotten if they are waiting too long. Source: VHMA, Practice Tip … [Read more...]
Implementing change can be challenging
Why do the results of even good plans and strategies sometimes fall short of our expectations in the execution? The implementation can be far more difficult than the planning. The reason? People. People have different reactions and points of view, different interests and needs. Source: Veterinary Advantage, November 2018. Link. Buy-in is a powerful thing. It takes the … [Read more...]
An upside to a disturbing canine blood donor story
Beyond the negative press about a canine blood supply company is a significant community-based opportunity. The public exposure of housing conditions for donor dogs prompted Dr. Nicholas Dodman to ask dog lovers to consider the best practices for blood donation. Veterinarians can encourage their clients to volunteer large, healthy dogs occasionally to have their blood drawn … [Read more...]
Clearing up cancer treatments for cats
Dr. Kristine E. Burgess believes that some misconceptions about cats and cancer that need to be cleared up. While there are several treatment options available, it’s important to know that not all types of cancer respond well to treatment and some treatments are only available at specialty hospitals. Quality of life comes first. Source: Catnip, December 2018. Link. There … [Read more...]
Pet ownership continues to climb, AVMA findings
The 2017-2018 edition of the Pet Ownership and Demographics Sourcebook found that nearly 57 percent of all U.S. households owned a pet at end of 2016. Of those, 38 percent owned one or more dogs, 25 percent owned one or more cats. More than 13 percent of U.S. households owned a specialty or exotic pet in 2016, a 25 percent increase from 2011. The incidence of poultry owned … [Read more...]
Non-verbal client cues you’re missing
Animal health pros are great at reading animals, but often struggle with human interactions. In this article, experts share messages sent through nonverbal displays that are volumes louder than what’s actually being said. Hearing people . . . assume the other person understood us because they heard us, despite language being inherently vague. Source: Fast Company, November … [Read more...]
Celebrating animal health pros with thanks!
Our team at Animal Health Digest extends best wishes to animal health professionals, their families and friends for Thanksgiving and the upcoming holiday season. Through floods, hurricanes, fires, drought, growing disease concerns, expanding vector threats and advancing technologies, animal health pros continue to find ways to serve animals and animal owners. THANK … [Read more...]
Packing the perfect suitcase
We’re an industry on the go. Managing the amount of luggage you need is important and can be cost effective. Paring down can make travel more enjoyable. Your trip will be easier—and cheaper—if you take less and pack efficiently Source: Consumer Reports, November 1, 2018. Link. Follow these steps to pack your suitcase like a pro: Make a List—Strategically Pare Down … [Read more...]
3 things all emails should include
You probably don’t put much thought into crafting an email. This means it’s likely you are making some potentially embarrassing mistakes. Most of us have not been trained on crafting good emails making them ripe for misuse. As communication tools like instant messaging are added to the workplace, the purpose and strength of email has started to shift, says Nick Morgan. ““Text … [Read more...]