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Opinion – It’s the little things that count

June 11, 2019 by Kirk Augustine Source: CNBC

Every so often, it is valuable to challenge the way we’ve always done things. Small adjustments or fixes can yield sizeable results. The article about Walmart’s stools is a fine example of how something simple can improve results. Consider taking some time in the next team meeting to identify three things that aren’t easy or handy. Then plan to address each one at the next … [Read more...]

Opinion – virulent Newcastle disease in CA; lessons in contagious containment

June 11, 2019 by Kirk Augustine Source: Los Angeles Times

An estimated 100,000 backyard chicken locations are at risk as Newcastle disease spreads in California. Efforts to educate owners have mostly failed. This has created the need to euthanize all chickens in entire neighborhoods to stop the spread of the disease. All of L.A. County and parts of San Bernardino and Riverside counties have been under quarantine for months . . . To … [Read more...]

Tick, tick, tick . . . TICK!

June 11, 2019 by Kirk Augustine Source: Forbes

The range of ticks is expanding, more diseases spread by ticks are being identified, and new species are being introduced to the U.S. by global trade and travel, writes Judy Stone. The expansion of Lyme and other tick-borne diseases appears related to two major factors: a) climate change and, b) forest fragmentation. Humans and animals are challenged. Source: Forbes, May 29, … [Read more...]

Listen to employees and avoid complacency and indifference

June 11, 2019 by Patrick T. Malone Source: LinkedIn

There are many possible reasons why a person may choose to quit his or her job. There could be another job offer. They may be starting up their own business. Or maybe they may simply care too much for the organization they are resigning from. Source: LinkedIn, June 5, 2019. Link. “While some organizations aggressively pursue solutions, some organizations have a way of … [Read more...]

Understanding those chatty chickens

June 4, 2019 by AHD Staff Source: Backyard Poultry

Chickens are extremely chatty. Most chicken owners will be able to identify certain calls, however the motivations behind some chicken noises is less clear. Tamsin Cooper helps decipher intention and emotion in chicken language. Source: Backyard Poultry, June 3, 2019. Link. Chickens are highly social beings. They rely on body language and vocal calls to communicate … [Read more...]

9 ways to tell if a cat is in pain

June 4, 2019 by AHD Staff Source: Catster

Cats are instinctively driven to hide suffering, so it can be hard to tell when they're in pain writes JaneA Kelley. She lists  subtle signs to help identify a sick cat. The article is good for social media posts and e-newsletters. Source: Catster, May 22, 2019. Link. Kelly lists these 9 common signs of a sick cat: A sick cat may exhibit changes in behavior … [Read more...]

Discover more urinary tract stones with these tips (includes image slides)

June 4, 2019 by Kirk Augustine Source: Clinician's Brief

Positive and negative contrast studies can provide additional, often valuable, information to aid in diagnostic evaluation of the urinary tract. Daniel VanderHart, DVM, DACVR, leaves no stone unturned as he discusses the various types of calculi and the use of radiography and ultrasonography. Source: Clinician’s Brief,  February 2017. Link. Radiography and ultrasonography … [Read more...]

And on the 7th day, FedEx delivered

June 4, 2019 by Rick Purnell Source: Animal Health Digest, Associated Press

FedEx will start delivering packages seven days a week next January. It is also taking back nearly two million home deliveries currently handled by the post office. Source: Associated Press, May 30, 2019. Link. Consumers want packages over the weekend,” President and Chief Operating Officer Raj Subramaniam said in an interview. “As soon as we went to 6-day, we started … [Read more...]

June Conversations at The Bridge Club

June 4, 2019 by AHD Staff Source: The Bridge Club

The Bridge Club announces its June lineup of virtual community conversation topics: 7:00 pm CDT, June 5, 2019. Can veterinarians and breeders work together? -  featuring Marty Greer, DVM, and Debra Hamilton, breeder. < click here to register > 7:00 pm CDT, June 12, 2019. The real ‘ins and outs’ of implementing Fear Free – a candid discussion with Jennifer Merlo, … [Read more...]

Opinion – Getting work done while dealing with being human, part 3

June 4, 2019 by Kirk Augustine Source: Animal Health Digest, HBR Ascend, SmartBrief

Our VUCA (volatility, uncertainty, complexity, ambiguity) world frequently makes it hard to choose between our work and personal life. Beyond balance issues are human factors that challenge our humanity. In this third installment, the articles deal with purpose and time. Putting my purpose to work for me now, SmartBrief, May 31, 2019. Link. Being armed with purpose makes us … [Read more...]

Show and tell veterinary medicine’s mess

June 4, 2019 by Kirk Augustine Source: Veterinary Medicine

Michael Nappier, DVM, DABVP, contends it is time for veterinary teams to quit shielding clients from the amount of blood, sweat, tears, urine and feces involved in keeping their pets healthy. He recommends finding ways to let clients see what goes on behind exam room doors and in treatment areas. He contends a show and tell mentality could help make the mundane seem miraculous … [Read more...]

Anthrax, a risk in wet or dry conditions

June 4, 2019 by Kirk Augustine Source: Drovers

Dr. Susan Keller reminds producers and veterinarians to remain vigilant and vaccinate cattle against anthrax, especially where the disease has occurred in the past. Spores of the bacteria Bacillus anthracis cause anthrax when consumed and they can survive in the soil for years. In both dry and wet conditions anthrax spores can be transported and become available for cattle to … [Read more...]

WHO classifies burnout as a medical condition

May 28, 2019 by Kirk Augustine Source: World Economic Forum

The term burnout has been applied to everything from being tired during the weekend to the malaise of an entire generation. The WHO legitimized what it calls “burn-out” recognizing in the latest version of its International Statistical Classification of Diseases and Related Health problems, a handbook for recognized medical conditions < link >. Source: World Economic … [Read more...]

Dogs need vets to manage arthritis

May 28, 2019 by AHD Staff Source: Fear Free Happy Homes

Veterinarian Kathryn Primm reminds us that May is National Arthritis Awareness Month. It is a perfect time to be aware of the subtle signs pets who might be in pain from conditions such as arthritis provide and to seek veterinary help when necessary. The article is worthy of posting on social media or in e-newsletters. Source: Fear Free Happy Homes, May 6, 2019. Link. If … [Read more...]

Pet food smell important for pets and pet owners (includes video)

May 28, 2019 by Kirk Augustine Source: Appetizer

Diana Pet Food’s Chloe’ Champion and Perrine Delime share the challenges of satisfying both pet palates and owners’ noses when developing pet diets. . . . pet food must smell great to both the pet and the owner Source: Appetizer, May 12, 2018. Link. Data from an online consumer survey showed 25 percent of respondents said that pet food odor was a very important criterion … [Read more...]

Considerations for adjusting equine vaccinations

May 28, 2019 by Kirk Augustine Source: Equus

A horse’s circumstances can change enough during a year that his vaccination program needs changing. Some instances that call for a review or of a vaccine routine include: Location Increased interaction with other horses Advancing age Source: EQUUS, March 2018. Link.  INSIGHTS: Risks can come from other animals that frequent a location. Raccoons, skunks, … [Read more...]

Sponsored Content – Pet Anxiety Awareness Campaign kicks off June 2nd

May 28, 2019 by AHD Staff Source: Cision

Kristen Levine began a campaign three years ago to raise awareness about the need to recognize the symptoms of fear, anxiety and stress (FAS) in dogs and cats. She wants to encourage pet parents to speak to their veterinarians about how to get their pets relief. An estimated 50% of dogs and cats suffer from FAS Source: Cision, May 21, 2019. Link. Each week in June one of the … [Read more...]

AAFP releases diabetes educational toolkit

May 28, 2019 by AHD Staff Source: AAFP

Effective management and treatment of feline diabetes is based on a combination of patient goals, finances, implementation of a treatment plan and the patient’s response. A strong partnership between the veterinarian and the cat caregiver is key to achieve optimal results. To help veterinarians and cat owners better understand and manage diabetic cats, the AAFP has released … [Read more...]

Top 3 most common pet insurance claims from 5 providers

May 28, 2019 by Kirk Augustine Source: Veterinary Economics

ASPCA Pet Insurance, Embrace, Nationwide, Pets Best and Trupanion shared their top three most common claims of 2018 with Veterinary Economics. For veterinary teams, these lists represent opportunities for discussion and consensus around treatment, products and preparations. Salespersons can use these lists as a backdrop for pre-call planning and product … [Read more...]

Cheat sheet helps when considering new equipment

May 28, 2019 by Kirk Augustine Source: Veterinary Economics

It’s easy to get caught up financially analyzing an equipment buy for a veterinary hospital. Brendan Howard summarizes guidance from Karen Felstad, DVM, about various rationales for purchases. For salespersons, Felstad’s nine questions to ask before an equipment purchase reads like a pre-call planner for items to discuss or defend. Source: Veterinary Economics, May 17, … [Read more...]

Choose your mentor carefully

May 28, 2019 by Patrick T. Malone Source: Forbes

Having a mentor can be the catalyst for enriching career development in nearly every industry. Mentors not only bestow real-life lessons and skills upon their mentees, but also open doors to professional networks, facilitating connections to other professionals who can help shape career success. So look for these characteristics when choosing your mentor. Source: Forbes, May … [Read more...]

Amazon is primed for growth (includes podcast)

May 28, 2019 by Kirk Augustine Source: HBR Working Knowledge

With 100 million Amazon Prime customers globally, the company continues to grow and grow. It has entered market segments we never imagined and now owns 49 percent or more of all online sales. Professor Sunil Gupta and Host Brian Kenny discuss a case study Gupta researched and offer insights into Amazon’s insidious growth. Source: HBR Working Knowledge, May 21, 2019. … [Read more...]

Changes in middle class affect business growth

May 28, 2019 by Kirk Augustine Source: Fast Company

Animal health pros often examine local population economics. Pavithra Mohan reviews the history of the middle class and how the definition of it and expectations of those in it have changed and will continue to do so.. In 2019, the prevailing feeling among the self-anointed middle class may be a lack of financial security and job stability, but also a narrowing path to upward … [Read more...]

Opinion – Getting work done while dealing with being human, part 2

May 28, 2019 by Kirk Augustine Source: Animal Health Digest, Harvard Business Review

Last week, we started a series about getting work done. Beyond all the advice, processes and systems is a human element that is challenged by our VUCA (volatility, uncertainty, complexity, ambiguity) world. Any mom or dad can find meeting parenting demands often seems in direct conflict with raising kids. On the other end of too busy is not busy enough. As you’ll see, there are … [Read more...]

Backyard chickens have caused 21-state salmonella outbreaks

May 21, 2019 by Kirk Augustine Source: Animal Health Digest, CDC, USA Today

Fifty-two people in 21 states have contracted salmonella from backyard poultry according to the CDC. Five patients have been hospitalized and 28 percent of those sickened by these home-based chicks and ducklings are children under age 5. Don’t kiss your chickens! < link > Source: USA Today, May 17, 2019. Link. Epidemiologic and laboratory evidence indicate that contact … [Read more...]

Opinion – Get truly curious about the customer

May 21, 2019 by Kirk Augustine Source: Animal Health Digest, Partners in Excellence, Vet Advantage

Customers recognize selective listening and when we aren’t asking the right questions or probing to understand what’s really happening and learning what it means to them personally or professionally, according to David Brock. They’re often looking look for our help but find us unwilling to take the time to understand their markets, their business, their strategies . . . their … [Read more...]

Opinion – FREE, one-day shipping is an oxymoron

May 21, 2019 by Kirk Augustine Source: Animal Health Digest, Fast Company

Amazon recently announced it will spend $800M to bring free, one-day shipping to Prime members. This is an indictment of our increasing inability to plan past our noses. Distribution companies have been fighting this costly next-day fight for years, often without directly assessing the increased costs to customers who require the service. Failure to plan is simply a plan to … [Read more...]

Texas Tech vet school off and running

May 21, 2019 by Rick Purnell Source: Lubbock Avalanche-Journal

The Texas Tech University School of Veterinary Medicine is a big step closer to reality as of last Friday. The Texas Legislature’s Conference Committee for the state budget voted to include $17.4 million to establish the school at Texas Tech in Amarillo. The budget is now on its way the House and Senate before getting Governor Greg Abbott’s signature. Source: Lubbock … [Read more...]

If you are approached by a service dog without its owner, it may need your help

May 21, 2019 by AHD Staff Source: Animal Planet

Ashley Brewer shares what to do if a service dog approaches you without its owner. In all likelihood, the owner needs help. Share this article using social media, e-newsletters and texts. Knowing how to engage the animal to help you find its owner is important because it is different than how we’ve been trained. Source: Animal Planet, May 9, 2019. Link. . . . any verbal cue … [Read more...]

Top 10 ways to lead by example

May 21, 2019 by AHD Staff Source: Purpose Unlimited

Joel Dickerson started working with Petroleum Service Corporation loading railcars. Now president, he leads the firm that serves petrochemical, refining, midstream and marine transportation industries. He recently shared his Leadership Top 10 during the company’s awards banquet. It is a list worth studying because he developed it from real-life experiences, not a … [Read more...]

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