More women in veterinary medicine does not equal gender equality, writes Kristen Green Seymour in the latest issue of AAHA Trends. She covers gendered expectations, pay transparency, negotiating salary from day 1, abolishing the motherhood penalty, adjusting KPIs, practice ownership and more. Despite the field skewing strongly female, the average male income is significantly … [Read more...]
Finding the optimal pattern of a customer journey
Commentary Customer journey analysis is not new, although customer experience management is relatively new. The identification, optimization and management of touch points that lead to action by a prospect or customer challenges brands, budgets and companies in today’s internet world. Even so, earning a customer and retaining them is a journey animal health pros discuss and … [Read more...]
Hauser: Reverse the downward trend of pets missing vet care
There are many factors that cause pets to miss vital regular health care. Veterinary practices cannot afford to ignore trends showing fewer patient visits. Wendy Hauser, DVM, identifies three primary drivers for why patients don’t get needed veterinary care as: Client economic limitations The owner’s inability to access care A lack of communication Too many pet … [Read more...]
JVECC makes a case for quality improvement in vet med
To prevent medical errors, we have to understand how they occur and invest in programs to prevent them. Acknowledging health care delivery is a complex process, so the Journal of Veterinary Emergency and Critical Care is establishing a Quality Improvement and Patient Safety feature. The objective is to contribute to building a collective knowledge base in patient safety and … [Read more...]
Worth a Glance – April 6, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, March 30, 2023. Link. Most read post(s) from March 30th AHD Bulletin – Pet-owning households on decline while spending remains strong. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy Vets. Link. Veterinarian helper wins digital ag hackathon Source: Cornell Chronicle, March … [Read more...]
Why pets do (fill in the blank)?
Addressing pet owner inquiries, the authors share answers to dog and cat owners’ most commonly searched questions. Source: Happy Puppy Tips. Link. INSIGHTS: Share this and discuss with your team to see if they have a consistent answer for these common questions. … [Read more...]
Anal sacculitis and an ear ointment option
A retrospective review found that while obesity and poor stool quality have been implicated in development of anal sacculitis, definitive conclusions about the relationship between obesity and anal sacculitis could not be made. The data did show atopic dermatitis was the most common comorbidity. Infusing a steroid/antibiotic/antifungal otic solution following expressing and … [Read more...]
A proactive approach to feline stress
Contains Commercial Content Cat owner and Vet Advantage columnist Dawn Singleton-Olsen explains how helping veterinary teams educate cat owners about regular vet visits and some products that are helpful with the stresses of proactive feline care. Source: Veterinary Advantage, December 2022. Link. . . . attract more cat owners through client education and recommending … [Read more...]
Those dirty flies . . .
Warmer spring weather is also the start of fly season and no matter where you live, flies can be a problem. Our AHD archives offer many resources on fly control. Getting started now, can help keep fly populations from growing out of control. Source: Search results for fly control, AHD Archives. Link. … [Read more...]
Being positive all the time is impossible and toxic, how to deal with difficult emotions at work
Organizations that set the expectation that negative emotions are wrong and do not belong at work ultimately set themselves up for volatile toxic cultures. Although it’s no easy task, difficult emotions must not be ignored or avoided. By bringing emotions out into the open, there is an opportunity to work through them. Driving them underground allows them to do more damage to a … [Read more...]
IBPSA Fast Bites – March 27, 2023
October PetCare Conference details, small business grants, risk management, Freshpet and Petco launch fresh food home delivery, women in the pet industry and more . . . Source: IBPSA Fast Bites, March 27, 2023. Link. … [Read more...]
Gaps found in veterinary nutrition education
A recent online survey distributed by the American Animal Hospital Association received 403 responses from small animal veterinarians. The survey investigated whether formal veterinary school education and continuing education increased their confidence and the frequency of discussing nutrition with clients. Veterinarians with self-reported significant formal instruction and … [Read more...]
Accepting compliments, upgrade your relationships with praise
Christopher Littlefield addresses why compliments often make us uncomfortable. He says a majority of people cringe when given a complement instead of acknowledging it and feeling good about being recognized. Source: HBR Ascend, April 2021. Link. Littlefield shares three ways to help transform our relationship with praise: Know it’s about the giver, not you (the … [Read more...]
Different consequences, same skills
While consequences in business are decidedly less dire than in the military, we face similar challenges in trying to determine the best way to achieve our goals. Source: IndustryWeek, November 10, 2022. Link. There are too many variables in today’s world for a leader to have all the answers.” - Kathy Widmer INSIGHT: Shoulder the blame, share the credit. … [Read more...]
EPA seeks to hand off pet pesticide regulation to FDA
Citing controversy, lack of action and resources to respond to untoward incidents with a popular flea coller, the EPA wants to relinquish its oversight of pet pesticide products. Under the current setup, the EPA is responsible for regulating pet pesticide products that are “not systemic,” or aren’t supposed to enter the bloodstream, while the FDA regulates “systemic” pet … [Read more...]
Artie wins 2023 Pet Care Innovation Prize at Global Pet Expo
Five pet care startups from across the U.S. and Canada pitched their businesses to pet industry influencers in a bid to win the 2023 Pet Care Innovation Prize powered by Purina. Artie presented a unique countertop appliance system used to prepare artisan-inspired, home-cooked Artie Harvest Bowls meals for dogs at the touch of a button. The four other competing companies … [Read more...]
Millennials plan to stick with online shopping even as stores rebound
While brick and mortar popularity seems to be returning, 73 percent of millennial survey participants said they plan to spend the same or more online this year. Twenty seven percent of them plan to spend significantly more online and less in-store this year, according to a survey from ESW. Staying abreast of how people behave in retail is an indication of how animal owners … [Read more...]
Pet-owning households on decline while spending remains strong
Richard Kestenbaum shares he was shocked with numbers from the APPA summary of its annual report on pet ownership that shows a decline in pet households. The percentage of households with pets declined from 70 percent in 2021 to 66 percent in 2022. In contrast to the households decline, the dollars spent on pets in 2022 were up 10.8 percent over 2021. Recent reports from Chewy … [Read more...]
Gene-edited pigs another tool in PRRS fight
Minnesota-based Acceligen announced in late February that the company is using protein modifications developed by Kansas State University to breed pigs that are naturally resistant to PRRS. This advancement is another tool in producers’ toolbox. One cannot disregard the tools of tight biosecurity, filtration and more in the fight against PRRS and other viral infections that can … [Read more...]
Pet food recalls
Anne Norris of the FDA’s Center for Veterinary Medicine monitors recalls sharing what happens “when a product violates federal laws and needs immediate legal action.” Recalls can happen in three ways: the company pulls the product on its own the product is pulled by formal FDA request the product is pulled by an FDA order under the agency’s mandatory recall … [Read more...]
5 unexpected rainy day dangers for dogs
Rainstorms can lead to unforeseen dangers and issues beyond wet paws and coats: low visibility, lightening and thunder; puddles including leptospirosis, girardia, possible toxins; mushrooms; toads and frogs; pneumonia. Source: Pet MD, March 1, 2023. Link. … [Read more...]
IBPSA Fast Bites – March 23, 2023
Human-animal bond during crisis, culturing proteins for sustainability, blogging tips, more pet households than households with children in America, toxic recreational drugs, ChatGPT, franchisee is a first and more . . . Source: IBPSA Fast Bites, March 23, 2023. Link. … [Read more...]
Veterinarians and the pet food industry: Building bridges
Includes Commercial Content Strengthening the relationship and communication between the veterinary space and the pet food industry is a win for everyone, writes Lindsay Beaton. The challenge is to ensure veterinarians and veterinary technicians have relevant tools that support the nutrition discussions with clients. Beaton shares some of what companies are doing to bridge … [Read more...]
Are modified rabies PrEP recommendations for people backed by the latest findings?
Erica Tramuta-Drobnis, VMD, MPH, CPH, addresses the question, “Does scientific evidence support this decision, or is the basis made due to healthcare cost concerns, accessibility, and poor compliance?” in this article. Rabies pre-exposure prophylaxis recommendations were recently amended by the CDC. They replace the previous three-dose PrEP schedule with a two-dose … [Read more...]
DVM answers questions about FDA antibiotic prescription requirement
This article by Craig Payne, DVM, MS, is a good one to share with livestock producers, backyard poultry and goat owners, horse owners and beekeepers to explain the changes in how antibiotics can be accessed after June 11th. Payne answers a few questions producers may have about the latest antibiotic guidance from the FDA. The final phase of FDA’s implementation of the … [Read more...]
Ceva Animal Health research endowment seeks to better control zoonotic risks
Ceva Animal Health recently announced the creation of a unique endowment fund: the Ceva Wildlife Research Fund with the objective is to finance applied research to preserve the health of wild animals. Because disease control in wildlife and the tracing of the origin of outbreaks are particularly complex, this fund will, among other things, support research to address these … [Read more...]
Key trends driving veterinary care’s future
Bret Schiller shares three trends he believes will continue to drive the future of the veterinary care segment. It is critical veterinary hospitals, clinics, and offices understand the issues and opportunities, and most importantly, how to adapt their practices to ensure continued success.” Bret Schiller Source: Veterinary Practice News, March 17, 2023. Link. Schiller says … [Read more...]
KPIs show practices may be catching up
Commentary The monthly Insiders’ Insights Key Performance Indicators Report compares revenue and patient trends for 2022 versus 2023. Revenues are generally positive for practices and individual patients, while patient visits show a declining trend. New patient percentages look a bit more like they did prepandemic which is reflected in the decline in new patients year … [Read more...]
5 steps for using care to unlock employee happiness and health
MetLife’s 21st annual U.S. Employee Benefit Trends Study found a connection between employee health and caring employers. Eighty percent of employees who feel cared for at work describe themselves as holistically healthy compared with 40 percent who feel an absence of care from their employer. Fifty-eight percent of employees overall feel cared for when working. Missy … [Read more...]
Worth a Glance – March 16, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, March 9, 2023. Link. Most read post(s) from March 9th AHD Bulletin – Pet owners feeling the sting of inflation. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy Vets. Link. New York City rats can catch the coronavirus that causes Covid-19, study finds Source: CNN, March 9, … [Read more...]