Animal health as an industry is on the road to and from offices, making calls and deliveries. Review smart ways to stay safe when driving at dusk or dawn. Source: Bottom Line Personal, June 15, 2016, page 7. See and Be Seen Turn your headlights on before it gets dark. Polish your headlights. Clean your windshield inside and out. Get polarized lenses if you … [Read more...]
Make moving easier on dogs
Moves can be upsetting to dogs, as well as their owners. Teoti Anderson shares ways to reduce the stress of packing and moving. Consider this content for websites, newsletters and blog posts, plus in-person visits with pet owners preparing to move. Source: Modern Dog, Summer 2106, page 114. (link unavailable) Five ways to help dogs survive a change of address: Keep to … [Read more...]
Dogs and pot – more on marijuana
How marijuana affects pets is generating increased interest and educational efforts. Suzanne Smither, Tina Wismer, DVM, DABVT, DABT, ASPCA and Heather Prendergast, RVT, CVPM, provide a comprehensive look at side effects of cannabis and its use as a medical treatment. Source: Veterinary Team Brief, June 2016. As marijuana use expands among humans, marijuana toxicity is … [Read more...]
Recovering from rejection
Rejection is a universal and universally disliked experience. It’s also one that each of us experiences differently. Sometimes, getting rejected hurts more than we expect, especially if our immediate response is to become self-critical. Source: Harvard Business Review, April 6, 2016. I think a lot of us have a gut instinct to question ourselves in the face of rejection,” … [Read more...]
Help owners save dogs from heatstroke
Learn what owners and team members can do to save dogs suffering from heatstroke. Studies show that dogs cooled by their owners before arriving at the hospital have a lower mortality rate than those whose owners do not attempt to cool them. Source: Clinician’s Brief, June 2016. The key take-home points: The mainstays of therapy for heatstroke patients include rapid … [Read more...]
Vet students help Dr. Little with innovation program
Students in the Exponential Vet summer Veterinary Student Innovation Program provide insight on: origami swallowable pills a synthetic dog model that mimics the canine body for use in teaching instead of live animals using drones to track stray dogs using artificial intelligence for X-ray diagnostics an app that compares photos and videos that may help with … [Read more...]
It’s hot. Pets and hot cars don’t mix.
It’s hot out and summer hasn’t hit yet. Leaving pets in hot cars is a disaster waiting to happen. The AVMA reports that temperatures inside a parked car can rise 20 degrees in only 10 minutes. Not rescuing a dog experiencing discomfort inside a parked car prompted KUSA anchor Kyle Clark to issue an apology – to the dog. Source: Huffington Post, June 11, 2016, KUSA, June 10, … [Read more...]
Read a dog a story
Getting dogs adopted is the goal of the ASPCA on the Upper East Side in New York City. Some dogs are too traumatized to handle human contact. Volunteers reading to them for 20 minutes at a time helps create a connection. Source: New York Times, June 9, 2016. We need to get the dogs comfortable with what they’ll be seeing when they’re put up for adoption,” said Victoria … [Read more...]
The secret life of pets campaign
PetSmart will soon air two 30-second animated TV spots to promote the upcoming film "The Secret Life of Pets," which hit theatres July 8. Animal characters from the movie will tell stories of what happens when pets are left on their own devices and without human interaction, visit to a PetSmart store. Source: Ad Age, June 9, 2016. The humanization of pets is a tremendous … [Read more...]
Millennials to become primary demographic of pet owners
Ethnically diverse, tech savvy and splurge spenders, millennials have become a powerful force in the pet markets. All animal health pros will find value in this article. Source: Pet Product News, June 2016. About 74 percent of millennial pet owners own a dog, nearly half own a cat, and across all species of pets, owners of small animals, reptiles and fish are more often … [Read more...]
Do I really need to brush?
Nancy Kerns provides good information about the challenge of dental care in dogs. Veterinary teams and retail associates can use it in their discussions with dog owners or on blogs, websites or in newsletters. Source: Whole Dog Journal, April 2012, updated February 2016. It can be painfully expensive, but the value of having your dog’s calculus-encrusted teeth cleaned at … [Read more...]
AmerisourceBergen shapes health care delivery
AmerisourceBergen Corporation has redefined the role of the pharmaceutical wholesaler. The $2.5 billion acquisition of MWI Veterinary Supply is a good example of the company’s strategy. The reasoning for the MWI deal reflects AmerisourceBergen’s broader strategic vision, which puts a premium on new ideas, new expansion opportunities and new business alliances. Source: Chain … [Read more...]
Insect repellents in the age of Zika
Humans and animals get diseases from ticks and mosquitoes. The article provides the latest information about various vector-borne diseases and a rating of human insect repellents. Combining insect repellents for humans with repellents for animals will lower disease transfer risks for all. Source: Consumer Reports, July 2016. Three insect repellents qualified as Consumer … [Read more...]
AJVR contents
For your convenience, we have linked to the table of contents in the latest issue of the American Journal of Veterinary Research. Source: AJVR, June 2016. … [Read more...]
Vetfolio® launches Communication Certificate Program
Vetfolio® recently launched the free, four-part, online Communications Certificate Program, with sponsorship by Merial. VetFolio is a joint program of NAVC and AAHA, non-profit organizations committed to the veterinary profession. They are partnering to provide continuing education online for veterinary professionals. Source: Vetfolio News, June 2, 2016. Registration is now … [Read more...]
JAVMA contents
For your convenience, we have linked to the table of contents in the latest issues of the Journal of the American Veterinary Medical Association. Source: JAVMA, June 15, 2016. … [Read more...]
Self-disclosure, leadership and trust
John C. Maxwell said, “A leader is one who knows the way, goes the way and shows the way.” Every animal health professional is a leader when it comes to communicating with an animal owner, client, customer or staff member. Jesse Lyn Stoner provides some perspective on self-disclosure. Source: AVMA SmartBrief, May 31, 2016. Self-disclosure is an important leadership trait … [Read more...]
Career paths for client service representatives
Team members who want to grow personally and professionally in any role can help a practice thrive. Consider these tips and examples to help yourself or a staff member explore opportunities for advancement. Source: Veterinary Team Brief, March 2016. Many exceptional veterinary assistants, veterinary nurses, office managers, practice managers, and practice administrators … [Read more...]
Front desk persons anchor the customer experiences
Whether in a veterinary hospital, retail store or dealer, the persons at the front desk set the tone for each visit. Their skills in customer acknowledgement and directing traffic make or break visits. Katherine Dobbs, RVT, CVPM, PHR, provides a unique perspective for all animal health professionals to consider. Source: Veterinary Practice News, May 31, 2016. Front desk … [Read more...]
Bowser beer, just for dogs
A subscriber shared this website. You’ll likely enjoy learning about custom beer for dogs. Just when you think you have seen it all . . . Source: Bowser Beer. Busy Dogs™ was started by Jenny Brown, creating Bowser Beer™ and Bowser Bits™ in late 2007. From the beginning she was committed to using 100% US made, all natural ingredients. Her idea was called crazy and bizarre, … [Read more...]
Relieving canine separation anxiety
Fixing separation anxiety is hard. Pet owners seek help from many sources. This article provides good information about separation behaviors and some methods to diminish the effects on animals. Pat Miller, CPDT, is a published author and the training editor at Whole Dog Journal. Source: Whole Dog Journal, February 19, 2016. 'Distress' indicates a lower intensity of stress … [Read more...]
One Health focus on obesity
Recent data indicate worrying trends in the rising rates of obesity in people and their pets. This is a challenge that falls within the area of The World Small Animal Veterinary Association’s One Health committee. The One Health initiative proposes that veterinarians, physicians and other healthcare providers work together with scientists and social scientists to tackle shared … [Read more...]
AVMA advocates against prescription mandate bill
The wrestling match on veterinary prescriptions continues. An April 29 hearing before the House Energy and Commerce Committee’s Commerce, Manufacturing, and Trade Subcommittee addressed the pet medication industry, including the Fairness to Pet Owners Act (HR 3174/S 1200), legislation that would federally mandate prescription writing for veterinarians. The subcommittee is … [Read more...]
45% of practices increase fees annually
According to AAHA’s Financial and Productivity Pulsepoints: Vital Statistics for Your Veterinary Practice, nearly half of practices increase fees annually to stay profitable as the cost of goods, services and labor increases. Pulsepoints is a unique resource that enables practices and those who service them understand factors that influence practice successes. Source: AAHA … [Read more...]
Pet-friendly vacation guide
Pets don’t always have to stay behind when owners go on vacation. Folks at Purina have pet traveling tips for those on tight budgets and those who are well-heeled. There are some great ideas for pet owners here. Source: Petcentric Monthly Newsletter, June 2016. To help you get stated planning a great vacation with your pet, we’ve assembled all our best tips and tricks in … [Read more...]
Study suggests dogs were domesticated twice
Science long ago confirmed that humans originated on the African continent. It hasn’t been so kind to dogs. A group of scientists from the University of Oxford are saying evidence now shows that dogs were domesticated in Asia and Europe at different times. Nothing’s confirmed yet, but the study makes for fun discussion with dog owners. Source: New York Times, June 2, … [Read more...]
The cost of avoiding conflict
Managing conflict is not something most people look forward to dealing with in the workplace. Yet, conflict is a sign that your hospital is pushing boundaries and growing. Given that business is constantly changing means that if you are not growing, your business is dying. There is no status quo in our industry, so managing conflict correctly become a key performance indicator … [Read more...]
Animal Health Digest is for sharing
Animal health remains an industry dependent on solid relationships, built on honest communication. Feedback from some early subscribers shows Animal Health Digest saves them time and provides them with material to share in daily interactions. Clinic teams enjoy using an article to discuss at staff meetings to get the team aligned Reps use posts and articles to better … [Read more...]
It’s Adopt-a-Cat Month
Local animal shelters are full of cute, cuddly kittens and mellow older cats ready for new homes. June is Adopt-a-Cat Month. The folks at American Humane Association offer tips for bringing new cats home, posters that can be used in clinics and even computer wallpaper that’s free and ready to use. Source: American Humane Association. Shelter staff are ready to help you … [Read more...]
Overview: Equine Veterinary Education (EVE)
We received several positive responses to posts referencing the tables of contents from scientific journals. The May print issue of EVE arrived this week and the June issue is shown online. Review the table of contents for this journal to determine if any of the studies are relevant to your work. Source: Equine Veterinary Education (EVE), May 2016. (partial link only) … [Read more...]