Why clients don't buy tick control and other information is presented in this infographic. My pet never goes outside and other excuses. Source: Firstline, June 20, 2017. What veterinary clients don't know about tick control can hurt them. Here's a look at who's buying tick control, why clients resist and more. INSIGHTS: July and August are the heaviest summer vacation … [Read more...]
Active listening requires training
Listening is a skill that is essential. The importance of learning how to actively listen is critical to true communication and understanding. This article explores the dynamics of listening starting with the core components of active listening: Comprehending Retaining Responding Source: Farnam Street, July 3, 2017. Listening is difficult because it involves … [Read more...]
Ditch email for a full day
Our dependence on digital communications uses up much of our attention. LaSalle Network declared a “no email day” for a weekday. Here’s what its staff learned: We move faster It builds relationships We’re more creative We learn faster It encourages call-before-email We’re more energized and productive Source: Fast Company, July 5, 2017. Sometimes we need … [Read more...]
New wolf pups captured on trail camera
Just for fun! Northern California has three new wolf pups. They were caught playing in front of a trail camera. Source: Atlas Obscura, July 7, 2017. Wolves are listed as endangered at the federal level and in California, but have been delisted in Oregon. About 110 wolves live in the state, while California’s population remains small—but growing. … [Read more...]
5 nonverbal ways to get someone to quit talking (includes video)
If you get trapped in a conversation, try one of these nonverbal tips to get out of the situation from author Vanessa Van Edwards’ article and excerpts from her book. The fish The bookmark The pupil The touch The teacher Source: Science of People, July 5, 2017. If you’re going to have a conversation with someone who you know is likely to interrupt you, you … [Read more...]
Cesar shares good topics of interest
Cesar Milan’s team does a nice job of covering several topics in a recent newsletter. They include: Coyotes, an urban threat to dogs Choosing pet insurance Protecting pets from wild animals Camping with Canines Source: Cesar’s Way, June 21, 2017. While it’s good to be in touch with nature, sometimes nature can intrude in unwanted ways. Just because you live in … [Read more...]
Functional foods’ effect on dog, cat health summarized
The journal Research in Veterinary Science recently published a meta-analysis of functional foods research in which it summarized 17 peer-reviewed studies on dog and cat food ingredients. While there may be some benefits to pets from the ingredients, reviewers urge caution. Source: Petfood Industry, July 2017. The ultimate success of functional pet foods will depend on … [Read more...]
Petfood e-commerce IS changing the industry
STOP. LOOK. LISTEN. As the internet age matures, online pet food purchasing options are spurring growth as a legitimate retail channel. “The channel making the biggest strides is the internet channel, which now ranks as the fifth largest for pet products and as the third largest for pet supplies,” said Packaged Facts in its U.S. Pet Market Outlook report, published in May … [Read more...]
Audubon photo winners announced
Winners of the eighth annual Audubon Photography Awards were recently announced. You’ll find great foul photos at the links below. View them at full screen for maximum effect. Source: The Atlantic, July 11, 2017. Photographers entered images in three categories: professional, amateur, and youth. More than 5,500 images depicting birdlife from 49 states and eight Canadian … [Read more...]
Got horse, got manure
Retailers and veterinary teams alike get questions from horse owners about manure issues. Beyond the flies and obvious olfactory complaints from neighbors, what do you do with the manure? Natalie Voss addresses how to deal with the manure challenge. Source: Acreage Life, July 2017, page 23. A single horse can produce as much as nine tons of manure each year. All of it has … [Read more...]
Pets and hot cars don’t mix
An Ontario, California woman was arrested last Sunday on suspicion of animal cruelty after allegedly leaving two dogs and a cat inside a parked car while record-setting heat blasted away. One dog died. The American Veterinary Medical Association offers an educational poster at its Hot Cars and Loose Pets page. It also offers a chart of how hot the inside of a car gets on its … [Read more...]
No. Goats are not taking away human jobs
Western Michigan University rented a crew of 20 goats to clear brush and weeds this summer. This was met with a grievance from a chapter of the American Federal of State County and Municipal Employees. It stated the goats are taking jobs away from laid-off union workers. Christopher Ingraham’s analysis, albeit back of the envelope, says it’s not so. Source: The Washington … [Read more...]
1894 Edison video, feline boxing
Thomas Edison was a connoisseur of strange short films, in addition to inventing the light bulb. The footage—one of Edison’s firsts—is considered the first cat video ever recorded. Source: Atlas Obscura, June 19, 2017. After inventing the kinetoscope, an early version of the film camera, Edison began to test the technology by recording a series of bizarre … [Read more...]
10 tips to clip like a pro
Veterinarians rarely pay much attention to clipping and clippers, but they should. Poor technique and cleaning can affect the outcome of the surgery. Clipping patients extends well beyond surgery. And, clippers are a common source of frustration. Yet they are frequently abused, poorly cleaned and dropped regularly. Source: Veterinary Practice News, June 21, 2017. When all … [Read more...]
Work at feeling successful
Lauren Siegfried shares some insights about the first 10 years of starting a career. She notes the restlessness often felt throughout careers which is not exclusive to the first decade. She suggests these things to set yourself up for success: Document your wins Contribute to team achievements Pursue a personal project Source: The Muse, July 11, 2017. According … [Read more...]
Speaking of mosquitos
We’re learning more about vector control in animal health. AHD sponsor Ceva Animal Health has helped our industry understand the need for mosquito control to help prevent heartworm. Its Double Defense protocol focuses on repelling and killing mosquitos outside the dog while killing heartworm larvae inside the dog. But what about you and me? Not all of the mosquito prevention … [Read more...]
Seven sins of decision-making (infographic)
Alaina Love says that decision-making sins can be grouped into seven categories, each of which has a distinct set of symptoms that play out in the culture of the organization. How well your organization makes decisions directly affects the quality of the people you are able to hire and retain, she says. Love shares an experience to support her perspective. It’s worth … [Read more...]
Empathy trumps cuteness in viral videos
Animal health marketers frequently find that and images of pets “sell.” Autumn Sullivan suggests otherwise. Her position is cuteness helps, especially with viral videos, while the real secret ingredient to creating viral content is empathy. The post referenced here is promotional but the message applies to marketers stretching their companies in the social media and video … [Read more...]
Seniors catching up on social media
A recent Nielsen report showed that the percentage of total media time spent on social media in the oldest demographic (50-plus) increased by a whopping 64 percent, to 20 percent. Grandparents and their peers are becoming social media converts as they use channels such as Facebook to keep in touch with their increasingly scattered families. Source: Adweek, June 26, … [Read more...]
9 ways to have a great road trip with pets
These tips will come in handy if you or your clients are about to take a road trip and take your pet(s) along. From pet-friendly hotels to pre-trip workouts, there are good tips here. Source: The Water Bowl by Embrace Pet Insurance, June 7, 2017. Always maintain your sense of chill and adventure. It might be a little challenging to travel together – especially at first – … [Read more...]
Take back your word
We’ve all hit “send” on an email and wish we hadn’t. Gmail users can unsend emails fairly easily and quickly. This video shows how. Source: Business Insider, May 15, 2017. If you’re a regular Gmail user, you can prevent yourself form accidentally sending the wrong email to your entire office in just a couple clicks. Here’s how. … [Read more...]
The Kennel Club announces dog photographer of the year
You can’t resist looking at the photos in the 2017 United Kingdom-based Kennel Club Dog Photographer of the Year Contest. Source: The Kennel Club Dog Photographer of the Year, June 2017. No words needed. Simply enjoy the photos. INSIGHTS: Consider using this in social media posts. … [Read more...]
Farmers, harvesters, communities hurt by tough wheat harvest
It’s not all roses for animal health pros who live and work in wheat country. Mix fire, drought, low wheat acres and severe storms and you get one of the toughest wheat harvests in recent memory. Custom wheat harvester Tracy Zeorian tells it like it is for them, their customers and the communities that are their temporary homes during harvest. Source: High Plains Journal’s … [Read more...]
Overweight pet population doesn’t mirror overweight owner population
You might think that states with the highest rates of overweight people would have the highest rates of overweight pets. This isn’t the case, according to a Banfield report about pet obesity that was mentioned in The Washington Post. Source: The Washington Post, June 27, 2017 (paywall). Not according to a new report based on the physiques of more than 2.5 million dogs and … [Read more...]
Dealing with July 4th fireworks and dogs
It is time to remember pets as July 4th celebrations get booming. We’ve gathered several posts about dogs and fireworks so you can review and share with staff and clients. Source: Animal Health Digest. See the posts revealed when AHD is searched for fireworks. … [Read more...]
Sponsored Content – Canine cardiology today podcast
Cardiology is discussed in a series of podcasts available free from VetFolio. The series includes: Episode 1: Canine Cardiology and Heart Disease – The Basics Episode 2: Risk Factors and Signs of Canine CHF Episode 3: Making Dog Owners Part of the CHF Care Team Episode 4: The Involved Pet Owner- The Key to Compliance in Long-Term CHF Therapy Source: VetFolio, … [Read more...]
New ransomware threat predicted to hit U.S.
Getting held hostage by ransomware is simply not fun and at minimum, consumes chunks of time. Mikko Hypponen, chief research officer with Helsinki-based cyber security firm F-Secure, said he expected the outbreak to spread in the Americas as workers turned on vulnerable machines, allowing the virus to attack. "This could hit the U.S.A. pretty bad," he said. Source: Reuters, … [Read more...]
Harness the cat and go for a walk
Sandy Robins shares ways to train a cat to walk on a leash. Doing so enriches the cat’s lifestyle by safely allowing her to enjoy the sights and sounds of the great outdoors. It’s also an excellent way of revving up her exercise routine. But, not all cats take to the harness and leash easily. Robins says kittens are easier to train than adults. Source: Catster, June 20, … [Read more...]
Research to help determine horse-to-rider weight guidelines
The Animal Health Trust (AHT) is launching a study this year that will help equestrian organizations create science-based guidelines for rider weight. According to AHT, an excessive weight burden can lead to horses with back problems, lameness, chronic pain and resistance to being ridden. The research promises to answer longstanding questions about rider-to-horse weight … [Read more...]
Compliance to payment card standards matter
This article sounds the alarm to awaken veterinary practice owners to a hidden liability that threatens the very livelihood of a practice—its ability to collect revenue. As much as 90 percent of revenue comes through credit and debit card transactions. Losing this service could devastate practices and businesses. The ability to scan a card does not make the business … [Read more...]