Twenty-three AAHA practice teams completed accreditation since May 15, 2018 to claim the coveted Accredited Practice status. Take a few minutes to view the list to find a practice you call on or where someone you know works. These teams meet the highest standards in veterinary medicine. Give them a call, send a note or email them your congratulations. Source: AAHA Red, June … [Read more...]
Giving feedback is difficult
Why is it so hard to tell our employees (or our spouses and friends, for that matter) that they’re doing something that’s not working and need to change? Most often, we’re worried about the other person’s reaction. What if she gets angry? What if he cries? What if she tells me I’m an idiot? What if he gets super defensive and starts blaming me? Another thing that makes it … [Read more...]
Close the gaps in client communications
Some practices have not realized the significance of the gap between what a veterinarian tells a client and what the client actually hears. “The Opportunity” is a white paper that was written after working with healthcare teams and owners for five years. It offers a survey tool with the same name. <link> The paper includes comprehensive data analysis and encourages … [Read more...]
Keep customers coming back
Lots of money, effort and time go into acquiring customers. But, not nearly enough thought goes into keeping them coming back. Sure, there’s the occasional offer or the “We’ve missed you” discount. All too frequently, we don’t pay attention unless they’re unhappy or turn up missing. Then, we get busy and try to get them back. Source: Hampton Roads Business Journal, June 21, … [Read more...]
Work is natural and good for dogs
I’m caring for one of my adult childrens' dogs this holiday week. At age 5, she’s a good girl with shades of narcissism golden retrievers possess. That said, she’s out of her element at Grandpa’s. I have decided she needs a job. So, I’m working with her on retrieving a heavy bumper on a long rope twice a day for fifteen minutes. The rope keeps the bumper from being a toy and … [Read more...]
Mosquito repellents from DEET to gin and tonic
Protecting animals and humans from mosquito bites is important as the insects can be vectors for multiple diseases. Mosquito repellants can help. Research completed in 2015 and updated in 2017 <link> shows that products containing DEET proved effective and lasted for a relatively long time but there are alternatives too. DEET isn't the only weapon. Products containing … [Read more...]
Listening session about the Veterinary Nurse Initiative, July 10
Join the HSVMA at 5:00 p.m. Pacific time, July 10 as they host Heather Prendergast and Ken Yagi from the National Credential Task Force for an online discussion about NAVTA's Veterinary Nurse Initiative. Attendees will be able to ask questions after the overview. This session is FREE for members and non-members! Also note the request letter we received on July 3, 2018 from … [Read more...]
Newly discovered tick can be managed with existing products
Researchers at Oklahoma State University’s Center for Veterinary Health Sciences recently identified a nymphal longhorn ticket or bush tick, Haemaphysalis longicornis. Susan Little, DVM, PhD, said the finding wasn’t too surprising based on recent reports from New Jersey, Virginia and West Virginia. Source: Oklahoma State University June 21, 2018. Link. Originally from East … [Read more...]
You, Lone Star ticks and allergies in meat eaters
This article falls into the category of “YHTBKM.” Zoya Teirstein writes about the proliferation and migration of the Lone Star tick and risks associated with it, including a meat allergy that can be life-changing. It only takes one bite from a lone star tick for an unsuspecting victim to develop a meat allergy that can last months, years, or even an entire lifetime. Source: … [Read more...]
Independence week tribute
Yesterday was the official Independence Day we celebrate. July 4th means many things to our country’s men, women and families. Baxter Black, DVM, is an icon <link>. He is a cowboy poet, former large animal veterinarian and entertainer of the agricultural masses. Baxter shared his perspectives on July 4th and the American Flag in the videos we’ve shared here. Photo by … [Read more...]
The immune system and the pathogenesis of depression
The discovery of “why” is part of many animal health pros’ scientific makeup. We investigate to understand and then study more to be sure we understand. For several months, our industry has been focused on suicide and its underpinnings, including depression. This article references studies that have shown a link between chronic immune responses and the development and presence … [Read more...]
Modern technology helping to manage smelly pigs
The battle between swine producers and their neighbors over the hog production smells may be getting some new technology beyond tree and bush windbreaks. Electrostatic precipitator technology from commercial industries is being tested at Iowa Select Farms. Source: National Hog Farmer, June 19, 2018. Link. John Stinn, environmental projects manager, says, “the electrostatic … [Read more...]
Latest JAVMA
We’ve linked you to the table of contents for this issue of JAVMA. The following summary is from the JAVMA news segment: Veterinarians, caught in a chronic opioid shortage, are turning to other anesthetics that may be less effective. In other news, the social climate at veterinary colleges is improving overall, but among students, sexism, racism, and homophobia may be … [Read more...]
Heartworm cousin infects women’s face
Here’s another reminder that mosquitoes are risky to humans, wildlife and our domestic animals. Consider sharing this story within your networks to help educate people on the need for assertive mosquito control. Source: The Washington Post, June 19, 2018. Link. The case — and shocking images — were published Thursday in a report titled “Migrating Dirofilaria repens” in the … [Read more...]
Smithsonian exhibit shows viral vulnerability
The “Outbreak: Epidemics in a Connected World” exhibit <link> in the Smithsonian Museum of Natural History explains the perfect storm that we’ve brought upon ourselves: The more of the planet humans take over, the more we inadvertently make it a viral paradise, and a dangerous place for us to live. The exhibit shows that our vulnerability to viral infection depends on … [Read more...]
Ticked off: America’s quiet epidemic of tickborne diseases
Animal owners are becoming more aware of their own risks in addition to their animals’ when it comes to ticks and mosquitoes. Sharing this article may help animal owners understand the need for prevention for themselves as well as their animals. Source: Harvard Health Publishing, May 25, 2018. Link. If infections spread by ticks have increased steadily, infections spread by … [Read more...]
Don’t break the chain, the science behind lasting change
Do you remember your New Year’s resolution? Did you keep it? Aytekin Tank writes about how to keep your changes moving forward. He quotes what Jerry Seinfeld once said about his writing work. “Don’t break the chain.” “He said for each day that I do my task of writing, I get to put a big red X over that day. After a few days you’ll have a chain. Just keep at it and the chain … [Read more...]
Opinion: Generation Z; Chasing butterflies
If you spent any time trying to understand millennials, then this article series will bring perspective about the next generation, Gen Z. The series focuses on brand practitioners, but since each of us manages our own brand, some of the information applies to every animal health pro. The authors compare Gen Z metaphorically to a butterfly. Some are in a state of metamorphosis … [Read more...]
Create a motivating environment
At some point, every leader has dealt with a person or worse, a group of people, who has lost motivation. It is frustrating. As much as we’ve been there ourselves, sometimes it’s hard to empathize with others who are disengaged from work and are unproductive as a result. Source: Harvard Business Review, March 22, 2018. Link. Despite these difficulties, it is possible for … [Read more...]
Developing leaders properly critical to success
Leadership matters! Most people at least implicitly understand this basic concept. People who have studied, and practiced leadership understand it at a deeper level. Developing and selecting individuals for positions of authority is one of the most important responsibilities of today’s leaders. Source: General Leadership, August 6, 2014. Link. The ability to be steady and … [Read more...]
Take way better photos of your cat
Many veterinary hospitals use photographs as part of digital pet records. Pet photography is also widely seen on social media. Photographer Grace Chon offers nine tips that will drastically improve your cat photos. Consider this article for social media posts and as a resource on websites. Source: Modern Cat, June 21, 2018. Link. Your cat, needless to say, is super … [Read more...]
Remember to vaccinate horses for rabies
It is easy to forget rabies vaccinations for horses, but it is critical to remember. Of the five core diseases for horses, rabies is the deadliest. Horses are nearly four times more likely to contract rabies than dogs. Across the U.S., the majority of horses are not vaccinated for rabies and often have a higher risk of exposure than dogs. Source: AQHA, June 18, 2018. … [Read more...]
Dealing with dog lipstick, or not
Dr. Eric Barchas shares perspective on the often embarrassing, happy dog attribute in male dogs, the dog penis. His approach quickly moves away from nicknames to anatomy in an article that makes it easier to answer a dog owner’s question. This will make a good resource when supporting telemedicine calls or during sensitive conversations with a pet owner. Source: Dogster, … [Read more...]
Common skin masses in veterinary patients (image gallery)
The phrase "one look is worth a thousand words" is attributed to Frederick R. Barnard. Link. Elizabeth R. May, DVM, DACVD, presents an image gallery of skin masses that proves the old idiom, “a picture is worth 1,000 words.” She prefaces her comments with the following: Although most skin tumors encountered in veterinary patients are benign, malignant tumor types do occur. … [Read more...]
Canine flu risks affected by lifestyle
Southwest Airlines’ tagline, “You’re now free to move about the country,” may represent the reality of canine influenza risks. Catherine Ashe, DVM, shares her perspectives on diagnosing, testing, treatment, transmission and vaccine decisions. She reinforces the AVMA’s lifestyle vaccination designations. Source: Whole Dog Journal, July 2018. Link. Overall, while canine … [Read more...]
Have dog, will travel
To help veterinary professionals protect the health of their patients and their pet communities, the American Heartworm Society (AHS) and the Association of Shelter Veterinarians (ASV) have formulated evidence-based best practices for minimizing transmission of heartworms in relocated dogs, according to Karen S Walsh, LVMT, CFE, CAWA. These recommendations apply regardless of … [Read more...]
Vacation – just do it
Right now is a good time to plan some well-deserved time away from the office. The team at the Muse pulled together some vacation-related articles to help you get ready for time off—and even return to work feeling relaxed, recharged, and ready to tackle anything. Source: The Muse, June 21, 2018. 6 really good reasons you should stop what you're doing and plan a vacation. … [Read more...]
Marty Becker, DVM, speaks to fireworks fears
Medication has its place, but it’s not the only tool I recommend to help pets cope with this noisy and often frightening time of year. Here are the tips I recommend to my patients’ owners, and use on my own fearful dog: Get outta town Create a pet cave Strike up the band Hug the fears away Take a chill pill Something in the air Get out the big … [Read more...]
Make Independence Day meaningful
As Independence Day approaches, I am reminded of a story my friend John Teeter told me several years ago. He was lucky. His customer, R.D. Floyd, demonstrated to Teeter what the flag meant to him – not only with an emphatic request, but by serving our country with honor. It’s a lesson that reminds us that the 4th of July is about more than cookouts and fireworks. Source: … [Read more...]
Enjoy winning photos from The Nature Conservancy
The Nature Conservancy recently announced the winning entries of its 2018 Photo Contest. Take a break and enjoy the majesty of nature. Source: The Nature Conservancy, June, 2018. Link. From the grand prize to the judges’ special recognition, you’ll like what you see. Be even more awed when you look at this year’s Judges’ Favorites. Link. … [Read more...]

