As the most common medical neurologic disease in dogs, epilepsy has a profound impact on quality of life for affected dogs and their owners. Epilepsy affects one in every 100 dogs and refers to recurrent seizures resulting from an abnormality in brain function. Source: AKC, November 8, 2021. Link. Since 1995, the AKC Canine Health Foundation (CHF) and its donors have … [Read more...]
Looking into 2022. Mark Cushing, The Bridge Club
Complimentary No one has a crystal ball, but industry insiders like Mark Cushing have perspectives worth consideration. Cushing will be the guest of The Bridge Club for a casual zoom discussion of what 2022 might present as hot topics or challenges for animal health professionals. Location: The Bridge Club Zoom Date/Time: November 17, 2021. 6:00 PM – 7:00 PM … [Read more...]
It’s okay to sleep with your pet
The long-held answer to whether to share a bed with a pet has been “NO”. But recent studies have shown that pets in the bedroom could be beneficial for some of us. And it appears both pets and people benefit from spending the night together in bed. In general, it is a very good thing for animals to sleep with their people." – Dana Varble, DVM, CAE Source: CNN, November 5, … [Read more...]
Front desk persons anchor customer experiences and are more important than ever
In a post from June 7, 2016, Katherine Dobbs, RVT, CVPM, PHR reminded front desk persons that people NEED you, and you need them. Fast forward to 2021 and we find the importance of first contact personnel setting the tone for each visit hasn’t changed. In fact, their roles may be more important than ever. Every single client that walks through your door has a worry (or need), … [Read more...]
IBPSA Fast Bites – November 8, 2021
Small Business Saturday tips, pet industry growth projected to continue, outside investors wild about online pet industry opportunities, CBD more mainstream, pet owners seeking healthy pet food attributes and more. Achieving certified pet care status has become increasingly important and acts as a differentiator for pet care community businesses and for advancing the skills … [Read more...]
Stop deflecting compliments. Do this instead.
A compliment should make you feel good, and it should also make the person delivering the it feel good. If you minimize or completely deny the achievement, then it leads you to associate getting a compliment with negative self-talk, which can ultimately bring down your mood. By refusing a compliment properly, people are missing out on a level of connection with others, as well … [Read more...]
Followership: The Key to Leadership
In business, leadership occurs at all levels, from the executive suite to the warehouse floor and at every level in between. Source: Vet Advantage, August 2021. Link. Influential leaders, no matter what title they have or role they play, are those with willing followers. INSIGHTS: Leaders follow first, then invite others to follow them. … [Read more...]
Best practices for legal and ethical issues with delivering virtual care
The Veterinary Virtual Care Association provides a free resource for veterinary practices considering or implementing virtual care and navigating legal and ethical considerations. The free resource covers topics like: VCPRs Licensing Medical Record Keeping Malpractice Insurance Client Communication Prescribing Source: VVCA, June 2020. … [Read more...]
Medical exemptions to mandates? 5 answers from a legal expert.
The Equal Employment Opportunity Commission continues to issue guidance to employers on how to evaluate medical exemption requests, but not every situation will be covered. Helene Hechtkopf* shares the basic process by which an employer should evaluate a medical exemption request and presents factors that will impact decisions. Source: Human Resource Executive, November 1, … [Read more...]
Time to FOCUS on biosecurity
Opinion The theme for the Kate Dion’s discussion of the biosecurity research currently in progress could be begin with the end in mind. She describes current work at Iowa State University to understand the rate of disease transmission in growing pigs and associate the timing of disease introduction with <location> biosecurity characteristics or events that could cause … [Read more...]
Veterinarian shortage or not, many pet owners dislike waiting
Not all U.S. industry leaders agree on whether there are enough veterinarians to meet pet owner demands for care. Still, veterinary positions* are anticipated to grow 16% by 2029, according to the Bureau of Labor Statistics. Veterinarian scarcity or only a perception of one . . . pet owners dislike waiting.” Source: Voice of America (VOA), November 6, 2021. Link. INSIGHTS: … [Read more...]
Celebrate World Kindness Day, Saturday, November 13th
World Kindness Day is an international holiday that was formed in 1998, to promote kindness throughout the world and is observed annually on November 13 as part of the World Kindness Movement. The stated purpose of this day is “to highlight good deeds in the community focusing on the positive power and the common thread of kindness which binds us.” Unexpected kindness is the … [Read more...]
Worth a Glance – November 3, 2021
Last week’s. . . . . . most read post Beef upcycles well. It’s a great story we all can share. Link. . . . AHD Bulletin Animal Health Digest Bulletin - October 28, 2021. Link. Culling moose in Maine to control ticks Source: Wall Street Journal, November 1, 2021. Link to PDF. To save Maine’s moose population from being decimated by ticks, … [Read more...]
Top honors awarded to AABP dairy and beef DVMs
Congratulations to Dr. Kelly Barratt, Listowel, Ontario, Canada, who received the 2021 AABP Bovine Practitioner of the Year award sponsored by Boehringer Ingelheim. Barratt is the first woman to receive this top honor from AABP. Other North American bovine veterinarians were also honored. Source: Drovers, October 18, 2021. Link. INSIGHTS: Check the list of other awards, … [Read more...]
Old horses would rather move
Just because a horse is older and might experience chronic pain doesn’t mean he wants to stand around. In a study monitoring how horses budgeted their time, researchers found age and orthopedic pain didn’t deter horses from moving around when given the opportunity. Source: The Horse, September 24, 2021. Link. Environment matters more than age and lameness in older … [Read more...]
The biggest whales can eat the equivalent of 80,000 Big Macs in one day
Baleen whales, the biggest animals to have ever lived on earth, gobble up much more food than scientists thought, according to a new study of filter-feeding whales that reveals just how important their eating habits could be for recycling nutrients in the ocean. Source: NPR, November 3, 2021. Link. … [Read more...]
Equine eye microbiota assessed for fungi
A look at the eyes of 24 horses and applying advanced genomic sequencing technology have revealed which fungi are most common in healthy eyes and how those microscopic populations differ in pastured horses compared to stalled horses <Link>. The research team determined that the most common fungi in their study horses’ eyes were: Leptosphaerulina, 22.7 percent … [Read more...]
New study suggests vegan pet food as healthful* for dogs and cats as meat
A controversial new research study showed that cats and dogs on a plant-based diet had health outcomes that were as good or better as those pets being fed diets containing meat. *Study leader Dr. Andrew Knight was quick to point out that the results only apply to vegan meals that have been formulated to include added nutrients that ensure that dogs and cats are getting a … [Read more...]
AAHA releases first veterinary guidelines for working, assistance and therapy dogs
The 2021 AAHA Working, Assistance, and Therapy Dog Guidelines are the first comprehensive consensus report to guide veterinary teams who care for: Protection dogs (police, military, security) Odor/scent detection dogs Service dogs for people with diagnosed disabilities or physical limitations Emotional support dogs Therapy dogs Source: AAHA NEWStat, November … [Read more...]
Finalists for Pet Product News’ Annual Editors’ Choice Awards
Here’s a look at the most promising new products in the array being considered for the 2022 Pet Product News’ annual Editors’ Choice Awards. Source: Pet Product News, October 5, 2021. Link. INSIGHTS: There are a lot of new treats in this mix. Consider the importance of managing Kcals since treats are frequently a part of what is fed that contributes to overweight pets … [Read more...]
If you’re cold, they’re cold (video)
It is that time of year to consider the effects of colder weather on animals. Danika Harvey, DVM, says any sick, young or senior animals should be brought indoors when temperatures start to drop to avoid any risks of hypothermia. It’s just the same as if you had a very old person or an infant, you know, they don’t do well in cold temperatures and our animals at our ages don’t … [Read more...]
The secret to hiring customer service employees
A great customer experience depends on great employees, says Micah Solomon. The secret is to hire your customer-facing team based on psychological traits, in addition to thinking about the specific skill set you’re looking for. Solomon shares five key traits using the acronym W.E.T.C.O.: Warmth Empathy Teamwork Conscientiousness Optimism Source: Forbes, … [Read more...]
IBPSA Fast Bites – November 1, 2021
Shelter dog makeovers, conservation dogs helping endangered species, digital marketing for small business, who spends the most on their pets, how to get paid as a small business owner and more . . . Source: IBPSA Fast Bites, November 1, 2021. Link. … [Read more...]
Leadership word of the day: DISAPPOINTED
Eventually, we all get upset or angry. Loosing our cool is simply not effective when dealing with employees or with recalcitrant clients. The key is to convey these feelings of discontent in ways that will evoke an emotional reaction, capture attention and heighten the immediate pressures of reality. But it’s essential to evoke the right response because not just any feelings … [Read more...]
How to give difficult feedback to your boss (even when you’re scared)
To ensure your upward feedback is received well, start with connection and intention, write Karin Hurt and David Dye. It might feel safer to stay silent but the problematic behavior will only continue, or even get worse. They offer six steps to improve how you give upward feedback. Giving difficult feedback to your boss is rarely easy. But, practice builds confidence. And the … [Read more...]
The importance of tracking spending
Complimentary One of the more challenges to managing your finances is tracking spending. It helps give you the clarity to drive your plan and not let your plan drive you. In this edition of the Smarter Vet podcast ,techniques are shared to get the most control over your spending. Source: Smarter Vet Podcast, Florida Financial Advisors, January 2021. Link. 27 minutes. … [Read more...]
Women at work. Leaders to learn from.
HBR’s Emily Caulfield interviews four women who model leadership excellence. Plus, Muriel Wilkins shares advice on how to take care of yourself while taking care of the people you manage. Source: Women at Work, Harvard Business Review, Season 7, Episode 2. Link. 45-minute podcast found in the WILMAH newsletter, October 27, 2021. … [Read more...]
NIB rule (notice, importance, belonging) critical to help people feel included
Take the time to offer a small gesture, a kind word or even just a nod or knowing glance that makes people feel they matter. This makes people feel a part of something. It makes them feel, in some small way, that they belong. Source: Inc. October 7, 2021. Link. Great leaders see making people feel noticed as an important part of their job. They look for ways to recognize … [Read more...]
Know and share the signs, risk of EHD in deer and livestock
We’re posting this because deer seasons have opened around the country. Please consider sharing it with local media to encourage hunters and livestock producers to be on the lookout for deer, particularly whitetail deer, and livestock exhibiting symptoms. EHD is a reportable disease in North Dakota where drought has caused many producers to relocate their cattle. The virus … [Read more...]
For decisions, build bridges, not tunnels
Buying decisions aren’t made in vacuums. They are made by buying communities. says Colleen Francis. And we ALL are in the relationship-building business. While Francis focuses on sales, this guidance is important for any decision process that affects multiple stakeholders. Source: Engage Selling, October 29, 2021. Link. Stakeholders come in many forms and not all of them … [Read more...]