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Randy Hall’s guidance here focuses on veterinary hospitals but can be applied in pet services businesses and retail settings.
Money and the chance for stable employment may bring people to a veterinary practice, but they rarely keep them there long-term, writes Randy Hall. He says to build a habit of noticing good work, asserting that appreciation becomes powerful when leaders specifically acknowledge what behavior or actions were valuable. Peer-to-peer appreciation helps strengthen the team, too.
Source: VetLead, March 14, 2025, Link.
Waiting for perfection is a mistake. Real leadership is about acknowledging growth and effort, not just flawless performance.”
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