Whether you’re interacting with a brand-new hire, a peer, a direct report or even your boss, needing to tell someone they messed up is always awkward, writes Kat Boogaard. Fortunately, she shares a few phrases you can lean on without being totally brutal.
Source: The Muse, December 2018. Link.
Traditional wisdom might tell you to sandwich your constructive feedback between two compliments. But, ultimately, that just adds confusion and sends that person on an emotional rollercoaster. . .
INSIGHTS: It is important for people to have tough conversations to support their organization or team and help individuals develop. Staying with the “I” messages helps diffuse potential shaming.