Ed Blach, DVM, MS, MBA, believes relationships matter and community visibility is important for veterinarians. He discusses trust, millennials and relationships based on his experiences.
Source: Is My Practice Healthy?, September 26, 2016.
Building trust with your clients is crucial to developing loyalty, word-of-mouth promotion, and return visits to your clinic. Relationships matter.
INSIGHTS: Is My Practice Healthy? provides a summary of each week’s content for quick review via emails entitled Summary Saturday. It provides a summary of each week’s content in five areas: marketing; team; supplier/inventory; service and financial. There is no restriction on who can create an account. Anyone with an interest in learning about veterinary practice management, veterinary economics, or related areas can join.