Ted Lasso fans will recognize the title as a quote from the popular series of the same name on Apple TV. Curiosity is the key to understanding your customers better and increasing your opportunities to help them. Acknowledging is the genesis of curiosity.
Source: Repertoire, August 2024. Link.
…the point of talking with another person is to find out what they think as much as it is to tell them what you think.”
INSIGHT: Simply remember the word RESPECT.
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