Whether we create product SKUs or provide a service, the basics matter. Becky Morgan, president of Fulcrum Consulting Works Inc., reminds us of the importance of focusing on the basics in this post.
Source: Industry Week, December 24, 2015.
Customer loyalty rely on “the experience,” which includes receiving an accurate invoice and the what/when/how many ordered being delivered as requested.
INSIGHTS: Consider using this article to discuss basic expectations of work outcomes in veterinary hospitals or dealer team meetings.