For animal health pros wrestling with telemedicine, information in this article will clarify some of its opportunities and benefits. Citing a recent American Hospital Association study, Nathan Eddy separates telehealth and AI over a future timeline. He also shows how telehealth platforms are useful to providers as health care is increasingly delivered outside of traditional settings and evolves to team-based models of care.
. . . leverage digital technologies to bring new capabilities and conveniences for patients and users.” – Dr. Chern Chet Yong, MD, COO, Good Doctor Technology
Source: Healthcare IT News, January 14, 2020. Link. The AHA report noted, “Although there are challenges, there also are opportunities to improve care, motivate and re-skill staff, and modernize processes and business models that reflect the shift toward providing the right care, at the right time, in the right setting.”
INSIGHTS: Telemedicine is not new in animal health. New platforms to help manage, view and record interactions outside the clinic environment is where the new technology is being deployed. Early adopter clinics find their telemedicine platforms streamline callbacks and facilitate a medical record of discussions. Plus, live video capabilities offer important benefits when placing follow-up calls or determining urgency for emergencies.