Conversations are a critical part of conducting business, leading teams and interacting with others. Despite their obvious importance, how often do we think about them as a crucial skill? Imagine if everyone on your team became exceptional at having meaningful conversations.
Source: skiprichard.com, June 2018. Link.
Actually, conversation is powerful, period, whether it’s a good one or a bad one. A bad conversation can turn a good day sour, influencing interactions for hours to come. A good conversation can brighten your day and propel you into high performance and a sense of elation. When you think about it, everything arises from conversation.
INSIGHTS: The hallmark of leadership is the ability to connect to another person’s point of view, emotionally and logically throughout the conversation until that person reaches a well-informed committed decision.