Commentary Onboarding has been a regular topic in AHD posts <Link>. Whether a new employee or an employee in a new location, having and implementing onboarding strategies is more than orientation. It is a valuable process that supports the time, effort and costs of finding the right person for the job. Wendy Brenes shares ways to improve new employee experiences, … [Read more...]
Search Results for: onboarding
Shaping the onboarding experience
Trial by fire is no longer acceptable when bringing new employees on board. Regardless of the size of the business, new hires need to feel supported from day one including opportunities to offer and receive feedback as onboarding takes place. A primary objective of onboarding is to reduce the time it takes for a new hire to become fully productive in their role” Source: … [Read more...]
Onboarding can make or break a new hire’s experience
Even before the pandemic and the ensuing great resignation, one-third of companies did not have a structured onboarding process. Too often, onboarding efforts are about orientation and last 90 days or fewer. To ensure long term productivity and support employee growth and success, the authors suggest onboarding is a 12-month effort. Onboarding is a team’s job where … [Read more...]
How to include cybersecurity training in employee onboarding
Cybersecurity training is rapidly becoming as important as safety training for businesses and their employees. Teaching new hires why cybersecurity policies exist is important, as is showing them how to correctly complete procedures. Making sure both ‘why’ and ‘how’ are understood helps increase the likelihood your company policies will be followed. The world of security … [Read more...]
Onboarding processes critical to VCPR successes
Opinion Our industry has appropriately migrated to more individualized health and risk assessments for dogs, cats and horses based on their expected lifestyles. In recent posts we asserted how onboarding communication processes can extend the level of client-veterinary team interactions beyond the next vaccination or blood test and improve perceptions of veterinary … [Read more...]
Proper onboarding pays off
Onboarding is the series of processes for transitioning a new hire into a productive employee. Without a strategy and defined processes, new hires can flounder and not reach their potential. Source: Agri Marketing, October 2016, page 16. Link. Erika Osmundson provides guidance in 6 milestones for developing an effective on-boarding program. Pre-arrivalFirst impressions … [Read more...]
More Gen Xers and Baby Boomers returning to school more than ever before
An increasing number of college students aren't kids anymore; they're older, writes Professor Lisa Chilcote Bacco. She shares how teaching and guiding this cohort requires a different approach that optimizes the life experiences of the older students. Bacco describes crystalized knowledge as a "superpower" that older students use in the classroom. It is a vast mental library … [Read more...]
Employee engagement in the U.S. hits 11-year low
Employee engagement trends are significant because they link to important performance outcomes such as productivity, employee retention, customer service, safety incidents, quality of work and profitability that are crucial to organizational leaders, writes Jim Harter. He shares 1-Q-24 research results. The U.S. now has a ratio of 1.8 engaged employees for every actively … [Read more...]
Employee retention strategies for younger generations
Keeping employees engaged, productive and loyal is a challenge that’s becoming more difficult, particularly as more members of Gen-Z join the workplace. Dubbed as the "restless generation," Gen Z research shows as much as 50 percent are disengaged from their jobs, 40 percent want to leave within two years and 35 percent even say they would leave their current job without having … [Read more...]
8 restaurant etiquette tips, explained
Commentary Observing a 20-something professional in a business suit meeting in a restaurant with a manager-type recently, it was apparent the young person needed help with restaurant etiquette. Notable at that table were open-mouth chewing, speaking with a mouthful, what to do with a cell phone and using a napkin. Source: Interesting Facts. Link. INSIGHTS: Reviewing … [Read more...]
Is payroll an expense or an investment in your business?
Sabrina Starling, PhD, asks an interesting question worth thoughtful consideration. She says “Payroll is an expense if team members are unaware of the importance of the business they work for being profitable and their ability to impact profitability. When they understand why it should matter to them that the business is profitable and how they can impact profit, payroll … [Read more...]
Stop throwing new hires into the proverbial pool
Complimentary Commercial Content and Commentary Newly hired employees are a precious resource for any business. Significant time and cost were expended in the hiring process which was likely initiated because help was needed immediately. Getting off on the wrong foot with a new hire is problematic for them and the business. Data indicates 81 percent of new hires say were … [Read more...]
IBPSA Fast Bites – May 29, 2023
Walmart, Pawp offer free telehealth, recognizing email scams, how AI is transforming pet care industry, hotels ready for traveling dogs, AI tips for small business, measuring ROI of onboarding, responsible use guide for cannabis and CBD and more . . . Source: IBPSA Fast Bites, May 29, 2023. Link. … [Read more...]
Worth a Glance – May 11, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, May 4th, 2023. Link. Most read post(s) from May 4th AHD Bulletin – Establishing rapport. Link. Shaping the onboarding experience. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy Vets. Link. 3 ways VMG is different from other veterinary membership organizations Source: … [Read more...]
11 cat emergencies that need immediate vet attention
Eric Barchas, DVM, a frequent contributor to Catster, shares how to recognize an emergency and when to bring your cat to the vet ASAP for cat owners. . . . cats don’t come with warning labels, and a person who doesn’t know the symptoms can’t be expected to recognize them. . . “ – Eric Barchas, DVM Source: Catster, March 24, 2021. Link. INSIGHTS: Consider sharing this … [Read more...]
Foundations Industry Training Program from Antelligence set for May 18
Complimentary Commercial Content The next Foundations training program is scheduled for May 18. It will be offered via Zoom and features a newly developed workbook, as well as audio and visual components designed to drive interaction and enhance the learning experience. The revamped training has received very positive reviews. Participants say it gave them a better … [Read more...]
IBPSA Fast Bites – March 28, 2022
Member webinar to discuss using photos of customers’ pets, a DVM working to save pets in war-torn Kyiv, onboarding new staff, MetLife Pet Insurance’s new reward program, Boehringer Ingelheim invests in Televet, Inc as their preferred veterinary health technology platform in the U.S., inflation reasoning and more . . . Source: IBPSA Fast Bites, March 28, 2022. Link. … [Read more...]
IBPSA Fast Bites – March 14, 2022
Pet industry mergers and acquisitions continue, uncommon digital marketing tactics, onboarding new staff, veterinary telehealth and more . . . Source: IBPSA Fast Bites, March 14, 2022. Link. Against the backdrop of the U.S. pet industry’s mostly pandemic-defiant performance, for those ready to sell, buy or expand . . . there may be no time like the present.” – Pet Product … [Read more...]
Making sure mentoring works
Employee development topics abound as society faces the great resignation, work-life balance and employee retention. Results from Harvard Business School research found that new hires who received effective mentoring were able to outperform their non-mentored peers by 18 percent. What’s more, the mentored employees also stayed with the organization longer than their … [Read more...]
Clients with new pets need more time with vets: Part 2
Opinion In last week’s AHD Bulletin, we urged veterinary teams to consider spending more time with new and existing clients presenting new pets. We asserted the need for onboarding processes or guidelines as paramount to developing long-term relationships with pet owners, the health of pets and the revenue that flows from interactions with happy, engaged clients. AAHA’s … [Read more...]
Clients with new pets need more time with vets: Part 1
Opinion First impressions and first visits set the tone for the future client-veterinary team relationship. Last week, we shared how veterinarians are addressing patient and client care at end-of-life and euthanasia decision points in Death and other client kindnesses <Link>. We agree, EOL support IS an important set of services to offer, provide or outsource. “It is … [Read more...]
She-cession. Pink collar recession. Getting women back in the workforce.
Pandemic-driven lockdowns forced many women to choose between work and family, setting women’s labor force participation back decades. Jen Colleta addresses what HR can do to stop this alarming trend. Colleta says the statistics are stark: More than 5 million payroll jobs held by women were lost in 2020. Of those women, nearly 2.5 million left the workforce entirely … [Read more...]
The 2021 employee experience
To create a best-in-class workplace, leaders need to consistently deliver on the fundamental, unchanging elements of a great employee experience. At the same time, leaders must ask smart questions in response to pressing demands and strategically adapt their employee experience to accommodate those challenges. Source: Gallup.com, January 8, 2021. Link. Onboarding new … [Read more...]
How HR is writing the book on coronavirus
One of the most fascinating things about the pandemic and its global impact is that there is no book written about this situation” – Jason Averbook Averbook discusses three normal personnel processes and explores how they’re changing: Onboarding Performance Governance SOURCE: Human Resource Executive, May 8, 2020. Link. It’s scary when there’s no book. But, at … [Read more...]
Set up new hires for success
Too often we hire a new employee and then satisfied, rush to catch up with what we left undone. But, research shows being systematic in onboarding brings new employees up to speed 50 percent faster. This means they can more quickly and efficiently contribute to achieving desired goals. Effective onboarding also dramatically reduces failure rates and increases employee … [Read more...]
Reboarding existing employees
Robert David makes a strong case for continuous boarding of new and current employees. He discusses the ways technology has changed how we work, but also how employees approach their work and careers. Source: SmartBrief, July 31, 2017. Organizational effectiveness initiatives should be geared toward continuous onboarding of employees, and this is especially the case for … [Read more...]
Be flexible to keep your best people
Employee turnover is a problem in most industries. However, it is a major problem when star performers leave your organization. You can retain your best people and attract more like them relatively easily if you first understand what these top performers want. Source: Gallup, March 8, 2017. However, brand and reputation also reflect a sense of pride. Employees want to feel … [Read more...]