In this science-backed talk, Christine Borath shares surprising insights about the costs of rudeness and shows how little acts of respect can boost your professional success and your company's bottom line. She shares the main reason incivility exists is stress. People feel overwhelmed. An additional reason is skepticism about appearing too nice. Incivility is a contagious bug. … [Read more...]
Search Results for: Civility
Rampant incivility plagues most companies
Ninety eight percent of workers have experienced rude behavior and 99 percent have witnessed it in the past 20 years. This is according to research completed by Christine Porath. Based on her findings, she presents the case to develop a civility code. Her process includes these categories: Model the right behavior Articulate values and set expectations Define … [Read more...]
Incivility is killing us
Employee engagement is being touted as one of the great differentiators between companies that are great and the also-rans. Nothing has a greater impact on employee engagement than disrespect in the workplace. It impacts your performance at work, your quality of life outside work and even your health and longevity. Source: Quartz, September 15, 2017. Forty-seven percent of … [Read more...]
5 steps for using care to unlock employee happiness and health
MetLife’s 21st annual U.S. Employee Benefit Trends Study found a connection between employee health and caring employers. Eighty percent of employees who feel cared for at work describe themselves as holistically healthy compared with 40 percent who feel an absence of care from their employer. Fifty-eight percent of employees overall feel cared for when working. Missy … [Read more...]
It’s up to you to create a civil workplace
According to Georgetown University researcher Christine Porath, more than 40 percent of employees say they hesitate to show civility at work because they fear people will take advantage of them. The workplace, with its reliance on technology as a primary means for communication, increasingly distances us from face-to-face interactions. This, in turn, makes many of us a rusty on … [Read more...]
Pat Malone’s posts: highly favored
Posts written by AHD’s weekly contributor, Pat Malone, are consistently opened at a high rate. He writes about leadership and productive communication. We all thank Mr. Malone for sharing his expertise, leadership and training experiences. Most of all we appreciate his support and friendship. Source: Animal Health Digest, July-December 2017. We captured the eight most-opened … [Read more...]