The ASPCA Pet Health Insurance team is looking forward to different conversations at the upcoming 2024 VMX. Stop by booth #1311 and share the discussions you are having with dog, cat and horse owners about pet insurance. Ask about the various tools available to support those important discussions. The expectations clients have of veterinary services continue to evolve making … [Read more...]
Search Results for: ASPCA
Resources to help pet owners from ASPCA® Pet Health Insurance
Sponsored Content Whether veterinary clients are getting a new pet, adding a pet or entertaining people with their pets during the holiday season, ensuring a safe and healthy home is important. A few helpful resources delivered via social media, emails and newsletters can make a difference. ASPCA® Pet Health Insurance creates content ready to download and share that saves … [Read more...]
New resources to discuss the cost of care from ASPCA® Pet Health Insurance now available
Sponsored Content Discussions with clients about the cost of veterinary care are often avoided until services are needed. This is a missed opportunity to help pet owners understand and prepare for their pets’ future health care needs, and how to pay for them. The ASPCA® Pet Health Insurance’s “Cost of Care Wheel” tool makes it quick and easy to have these conversations … [Read more...]
ASPCA® Pet Health Insurance and AVMA have disaster resources for all. They’re especially helpful for Tropical Storm Henri victims.
Sponsored Content Tropical Storm Henri was a hurricane before it made landfall in Rhode Island last Sunday. We shared hurricane safety and check lists for pets in September 2020 <Link>. Large animal and livestock owners also need to think about how they will care for their animals during natural disasters. The AVMA offers disaster resources to help owners plan for … [Read more...]
How pet owners define a “good death”
Sponsored Content End-of-life decisions are difficult for pet owners and veterinary teams alike. While much has been written about end-of-life conversations, much less is known about owners’ preferences when it comes to the actual procedure, writes Lori Kogan, PhD. Kogan shares what was learned from research investigating what factors matter most to pet owners when … [Read more...]
Addressing vaccine hesitancy with animal owners
Providing a commentary on vaccine hesitancy, Lori Kogan, PhD, shares research-backed cognitive biases that can affect pet owners’ vaccine decisions. Beyond the analytics, she reminds animal health pros vaccine-reluctant pet owners are not stupid; they simply make poor choices based on their fears and biases. She recommends veterinary teams learn to adapt their vaccine messages … [Read more...]
Must-have apps for pet parents
ASPCA® Pet Health Insurance recently shared a list of must-have apps designed for digitally savvy pet owners. They may help reduce scrolling, simplify life and aid in keeping pets happy and healthy. Consider sharing the link in social media posts or newsletters. Source: ASPCA® Pet Health Insurance. Link. … [Read more...]
Spring has sprung and with it pretty and poisonous plants
A colleague shared this image as a reminder that not all pretty plants are safe for pets. It is a reminder to share poison control center information and resources with pet owners on social media, in newsletters and in person. Source: ASPCA Animal Poison Control Center. Link. … [Read more...]
How to retain employees during the great resignation and beyond. Earn CE.
Sponsor Content Recruiting and hiring are critical in the veterinary job market but so is the retention of current employees. Qualified candidates are scarce and to many, often seem non-existent. Stacy Pursell, CPC/CERS, presents ideas to keep current staff on board which stabilizes veterinary clinics’ ability to provide consistent levels of service. Source: ASPCA® Pet … [Read more...]
Cost of Care tools drive interest, conversations at VMX and WVC 2024
Veterinarians and technicians kept ASPCA® Pet Health Insurance field representatives busy at their booth during VMX 2024 and WVC 2024. Booth personnel sought to learn about the interactions veterinary staff have with pet owners about pet insurance from attendees. Those discussions exposed the values an informative cost of care tool provides when sharing ways to plan for the … [Read more...]
Discussing pet insurance with pet owners
Includes Complimentary Commercial content An AVMA policy encourages proactive pet insurance education, writes Ricky Walther, DVM. As more research is published on how the overall quality of pet care is enabled, practice teams need to be better prepared to get clients on board. In the articles below, Walther, the chief medical officer at Pawlicy Advisor, shares ways to … [Read more...]
Pet owners delay veterinary care but may spend $700M on Halloween
Commentary An NRF survey shows $700M is projected in pet Halloween spending this month, yet last week we shared a report that found 72 percent of veterinary service providers are seeing owners delay pet care due to ongoing economic concerns <Link>. The juxtaposition of economic commitments is bizarre, not surprising, but mind-boggling.” Additionally, it is National … [Read more...]
California Governor signs Assembly Bill 1399 to expand access to veterinary telehealth
A new law empowering licensed veterinarians in California to establish a veterinarian-client-patient relationship through video technology will take effect on January 1, 2024. AB 1399 will help address the critical veterinary shortage happening nationwide by providing greater access to veterinary care for California pet owners. Source: ASPCA®, October 10, 2023. Link. While … [Read more...]
Pet owners are NOT prepared to pay for veterinary care
Commentary including Sponsored Content “They didn’t say anything about this in the books,” wrote James Herriott in his 1972 bestseller, “All Creatures Great and Small.” Herriott introduced readers to the amazing variety and never-ending challenges of veterinary practice. He also introduced us to unrealistic expectations of animal owners. We submit that while the practice of … [Read more...]
Understanding the climbing cost of veterinary care (article, podcast)
Sharing her experiences working with animal owners, as well as her own pets, Jennifer Sperry, DVM, addresses reasons why veterinary care costs have increased. Among them are better educated and trained personnel, advances in medical technology, 24-hour monitoring, specialty care and meeting client expectations. . . . insured clients seem to be able to do more for their sick … [Read more...]
Worth a Glance – August 31, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, August 24, 2023. Link. Most read post(s) from the August 24th AHD Bulletin – Quotes that epitomize Myers-Briggs types. Link. Customer experience thoughts for Link. The inside-out approach to customer centricity. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy … [Read more...]
Share this with pet owners when asked for a pet insurance recommendation
Complimentary Commercial Content Veterinary teams often dread the question, “Which insurance do you recommend?” Pawlicy Advisor is a tool that provides accurate and transparent information about multiple pet insurance companies to help pet owners compare and choose the insurance benefits that best fit their pets specific needs and budgets best. Regardless of the insurance … [Read more...]
Bug spray with DEET is NOT safe for dogs (video)
When dogs are exposed to DEET whether it is through their skin or if they ingest it by licking their fur or licking where you’ve applied the spray, it can cause wobbly walking, shakes, seizure, diarrhea and vomiting.” - Cristine Hayes, DVM, DABT, DABVT Source: News19, August 3, 2023. Link. DEET is so dangerous for pets, the ASPCA recommends removing pets from the area when … [Read more...]
Worth a Glance – July 27, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, July 20th, 2023. Link. Most read post(s) from July 20th AHD Bulletin – Straight talk about veterinary workforce issues. Link. Filtering is a critical skill. Link. Best joint supplements for dogs. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy … [Read more...]
Room-by-room household pet poison checklist
This handy PDF tool covers potential toxins throughout homes and yards. Pet owners need to be consistently reminded of possible poisons that threaten their pets’ wellness. Here are some easy ways to share the information with clients: Share in your client newsletter Hand out at events Offer as a freebie to new clients Print and post in your clinic Share … [Read more...]
After the first visit, 4 opportunities to talk about pet insurance
Sponsored Content from ASPCA® Pet Health Insurance Increasing the number of clients with pet insurance in a veterinary practice frequently results in increased clinic revenue through more frequent visits, and more services accessed per visit while reducing the struggle of financing veterinary procedures. Jennifer Sperry, BSc, DVM, shares life stage opportunities and some … [Read more...]
Veterinary well-being: How to support yourself and others (1 hour CE)
Sponsored Content In this online CE course, veterinary well-being researcher Addie Reinhard, DVM, MS, explores the most recent research around veterinary mental health and well-being. She shares how to recognize and respond when you or someone you know may need to seek help. The content includes well-being resources currently available, including tools that can be used to … [Read more...]
Pet owners feeling the sting of inflation
Commentary Inflation in the pet consumables markets has been in the news recently. The January Consumer Price Index shows the price of pet food is up 15 percent from last year with pet and pet product prices up 12 percent. We’re sharing these article that reference the inflation trends so animal health pros can help pet owners focus on their pets’ essential and urgent … [Read more...]
Cost of Care Wheel is now 24/7 digital resource
Sponsored Content The popular veterinary practice-based Cost of Care Wheel tool from the ASPCA® Pet Health Insurance program is now available in an enhanced client-based online version that can be used anytime, anywhere. Discussing money is never easy but it is important to educate and urge pet owners prepare for their pet’s future health care needs, and how to pay for … [Read more...]
Essential oils. Safe for pets or not?
If they pay attention, pet owners may realize when they use an air freshener, their pet disappears into another room. Most households use something routinely to make the house smell nice. BUT, many of the super concentrated plant extracts used in these products are not safe for pets. Diffusers, sprays, candles, auto air fresheners and more are routinely used in our lives to … [Read more...]
CE – Tailoring services to clients’ needs
Sponsored Content – earn RACE-approved CE Credit Wendy Hauser, DVM, presents an online course that examines how to identify what clients value, and ways to create a tailored approach to create alignment and meet the needs of veterinary teams and pet owners. Client expectations have been evolving over the past decade. The ‘fit’ between veterinary hospitals and clients isn’t … [Read more...]
How cold is too cold?
Depicting the differences in cold tolerance for different sized dogs, this infographic, along with the articles below, will make good content for social media, newsletters and for local media. Source: Pet Plan. Link. Also see: How cold is too cold? Daily Paws, February 24, 2022. Link. NOTE: This article contains an infographic, When is it too cold or too hot? … [Read more...]
Beware of rock salt and other ice melting products
As winter snow and ice season advances, we use more ice-melt to clear streets, driveways and sidewalks. C.J. Puotinen cautions pet owners about potential ill effects from these products. It is good content to share on social media and in newsletters this time of year. The ASPCA’s Animal Poison Control Center classifies all ice-melting products as chemical irritants and warns … [Read more...]
Worth a Glance – November 3, 2022
Last week’s most read post – Jacks, jennies, johns and hinnies; the hybrid world of donkeys and horses. Link. Last week’s AHD Bulletin - Animal Health Digest Bulletin, Thursday, October 27, 2022. Link. Nationwide, Petco form partnership to focus on end-to-end pet care Source: Pet Business, October 27, 2022. Link. New joint offerings are expected to be … [Read more...]
Sticky work environments retain veterinary professionals
Sponsored Content Wendy Hauser, DVM and founder of Peak Veterinary Consulting, provides perspective and potential solutions to the challenges of retention and talent shortages many veterinary hospitals are experiencing. Private practice is often a stagnant career path . . . where, as tenure advances the perception that individual’s efforts make a difference decrease, job … [Read more...]