The 2019 Cat Friendly Practice (CFP) survey showed improving the veterinary experience for the cat and caregiver increases visits. The techniques for CFP practices are applicable during this pandemic once a cat is transferred to the veterinary team.
Cat owners with cats seen for the first time in 2019 are a high priority for communication efforts during 2020. A simple call to see how things are going with casts and owners will be appreciated and remembered.
Source: Veterinary Practice News, March 12, 2020. Link. Survey results included:
- 91 percent reported an improvement in feline knowledge and care among practice staff
- 90 percent said the program had positively impacted their team dynamic when handling, treating, and caring for cats
- 77 percent gained new feline patients due to their CFP designation
- 60 percent reported a reduction in personnel injuries when handling cats.