Mike Paul, DVM reminds veterinary hospital teams to remember the needs of the animal owners in this reminder article.
Source: DVM 360, March 2016, page 44.
Pets don’t walk themselves into your veterinary hospital. Check to make sure you’re doing these seven things to make your practice a success with clients.
INSIGHTS: Representatives might take a cue or two from Dr. Paul’s steps. For practice owners and managers, representatives can become a trusted monitor of front room dynamics if you let them.