In this era of hybrid and remote work, proper communications of all types, including email, matter. In fact, considerate email is an evident way for leaders to demonstrate intentions in their communications to employees. Members of the Ragan Advisory Board share sound email tips.
Source: Ragan, September 26, 2023. Link. Here’s what stood out.
- Consider the time of your send and reply. Use a scheduler to ensure your email is delivered at the right time.
- Create clarity in long messages. “Write a short recap at the top of your message summarizing what a string is about.”
- Consider the recipient and the format. “Reply All” should only be used if it’s truly in the interest of everyone to read what you’re writing.
- Follow the ‘3 email’ rule. If a communication is not resolved within three emails, switch to direct messaging, phone call, video chat or in-person meeting.