“ . . . conflict is an inescapable part of life. You shouldn’t ask yourself, “Will I experience conflict,” but rather, “How will I manage conflict when it happens,” writes Roi Ben-Yehuda. “Few of us are naturally equipped with the tools to self-manage conflict,” he says. ‘So we end up telling ourselves problematic stories that make everything worse.”
Source: Fast Company, July 13, 2019. Link.
The next time you find yourself in conflict and need self-management, think about following the three tips below. You might realize that you have more control than you think.
- To tame it, name it
- Tell a better story
- Do a 180
INSIGHTS: Conflict is a perception of incompatibility, which begins and ends in our minds. Ultimately, we can’t control anyone else but ourselves.