You probably don’t put much thought into crafting an email. This means it’s likely you are making some potentially embarrassing mistakes. Most of us have not been trained on crafting good emails making them ripe for misuse.
As communication tools like instant messaging are added to the workplace, the purpose and strength of email has started to shift, says Nick Morgan. ““Text is immediate and the most informal, requiring a word or two, or an emoji. Email is now the most time consuming and formal. It requires a more elaborate response and often takes the place of face-to-face communication.”
Source: Fast Company, October 9, 2018. Link. Before you send your next email, make sure you do these three things:
- Wait at least 60 seconds and read it over before you hit send
- Take out fillers and qualifiers
- Be sure to convey the right tone
INSIGHTS: Morgan gives good coaching. I would add spell checking and reviewing grammar to this list. Put yourself in the receivers’ shoes to see if you are making sense.