Diana Peterson-Moore shares decisions each of us consciously or unconsciously makes to project ourselves and communicate who we are in the world and in the workplace. She recommends we adopt these three tips to improve our communications:
- Be strategic and tactical
- Use “I” statements and banish “you” statements
- Show gratitude to individual team members — thank someone and give out an attaboy or attagirl.
Source: SmartBrief, August 8, 2019. Link.
Also see: Practicing the no surprises rule, SmartBrief, October 15, 2019. Link. None of us is perfect; we all make mistakes. By practicing the “no surprises rule,” we accept responsibility for our actions, protect our boss and department by giving him or her advanced knowledge and the chance to rise to the occasion and protect us, and, we do the right thing!