An easy-to-use infographic from ASPCA® Pet Insurance covers many of the winter hazards including extra care for senior pets. Communication from veterinary practices is noticed and appreciated by pet owners and often reinforces messages clients receive from consumer media. Consider printing a few of the infographic pages for waiting and exam rooms in addition to sending it to … [Read more...]
Archives for December 2024
Protecting ourselves from hearing loss
Includes Commercial Content The discussion of electronic hearing protection as a solution for hunting- and shooting-related hearing loss caught our attention. Animal health pros and workers in swine confinement, kennels and shelters and confined cattle areas can experience hearing loss from the noise in those environments. Different from over-the-ear noise cancelling … [Read more...]
Dogs smell when people are stressed or calm; adjust their behaviors in response
Sarah Biren shares new perspectives from research on how dogs perceive and react to stressful situations and environments depending on the smell of the people they are with. The unique research examines how human emotions can affect animals’ perceived reality, highlighting the need to consider dogs’ training and working environments from an olfactory standpoint. Source: The … [Read more...]
Weese: Rabies deaths reminders of the need to educate public
Rabies is still here and will likely always be, writes Scott Weese, DVM. While we have tools to effectively prevent infections, the human factor is the weak prevention link. Sharing two cases of human deaths from rabies, he stresses the importance of a better public understanding of rabies risks. Source: Worms and Germs, November 30, 2024. Link. … [Read more...]
IBPSA Fast Bites – December 3, 2024
Colorado considering a new rule to require rabies vaccination for imported pets, NYC Council passes bill to prohibit sale of dogs, cats from unlicensed locations including backyard breeders, avoiding charity scams, selling pet play time and more . . . Note the members-only opportunities available in December. Source: IBPSA, December 3, 2024. Link. … [Read more...]
A viral investigation of bathroom biomes
This article will likely prompt more thinking about the bacterial and viral diversity we encounter daily. The discussion of bacteriophages and biofilms is intriguing. The amount of microbial diversity out there is awesome, and the amount of phage diversity is another degree of magnitude or several greater, which is kind of mind-blowing.” – Erica Hartmann, PhD Source: The … [Read more...]
Reframing mindset, changing habits help manage burnout
Commentary Since the early pandemic almost five years ago, our industry has been facing, defining and discussing burnout, compassion fatigue, overwork and workplace adjustments to ease various burdens and, of course, avoid suicides. Routinely, our AHD team has questioned whether media is informing or perpetuating these topics. Work, by definition, requires us to apply some … [Read more...]
Mastering and winning at customer experience
You don’t buy your clothes at a shop offering only one size or one style. Has anyone ever read a mail piece that is addressed to “Postal Customer?” “That’s the way we’ve always done it,” will put you out of business. Thrive, grow and succeed by winning the customer experience. Source: Forbes, February 9, 2024. Link. The winning formula for customer service: … [Read more...]
When you disagree across power structures
Commentary Author Marlene Chism offers what could be called CliffNotes to a course on conflict management in this article. Coupled with PAR skills Patrick Malone routinely shares with AHD readers, implementing her five questions promises to reduce the effect of disagreements in the workplace. Disagreement doesn’t have to lead to conflict, writes Chism, especially if you … [Read more...]