March is Pet Poison Prevention Month. Using five years of proprietary call data, Pet Poison Helpline released the next version of Toxin Trends. This online resource helps consumers and veterinary professionals research harmful and potentially deadly toxins in their area. Source: CISION, March 1, 2023. Link. We wanted to share our proprietary data to help educate pet lovers … [Read more...]
Archives for March 2023
IBPSA Fast Bites – March 6, 2023
Mars study of CBD safety and efficacy, Hootsuite tips, the search for ecofriendly products, could startups reduce pet care costs, Mars’ investment in pet tech, safeguarding against scammers and cybercrime and more. Source: IBPSA Fast Bites, March 6, 2023. Link. … [Read more...]
Your success will be determined by 3 things
Our recent post on slowing down to write better emails <Link> received a fair amount of attention. In the article linked below, Justin Bariso shares parts of a compelling lecture given by the late MIT professor Patrick Winston who asserted no one should go through life without being armed with the ability to properly communicate. Your success in life will be determined … [Read more...]
Legal obligations when growing your staff
Having more employees could trigger becoming subject to federal and state employment laws that you’ve been exempt from until now. Barbara Weltman shares trigger points, thresholds and steps to take to ensure compliance with federal law. State laws may have different requirements. Source: Big Ideas for Small Business, February 28, 2023. Link. … [Read more...]
Added value
Think like a product manager and act like you are the product. Source: LinkedIn Pulse, February 17, 2023. Link. Know your value and highlight it in the right way so you are clear on what sets you apart from competition. INSIGHT: Continuous improvement will ensure your value never expires. … [Read more...]
The power of “What Else?” and other follow-up questions
Powerful follow-up questions, asked in a timely manner, will double the impact, yield faster and more accurate results during interactions with clients, customers and colleagues. Patrick T. Malone shares we often miss the opportunity for enormously powerful follow-up questions that demonstrate our genuine concerns while providing us with more information about our clients’ … [Read more...]
Pet owners feeling the sting of inflation
Commentary Inflation in the pet consumables markets has been in the news recently. The January Consumer Price Index shows the price of pet food is up 15 percent from last year with pet and pet product prices up 12 percent. We’re sharing these article that reference the inflation trends so animal health pros can help pet owners focus on their pets’ essential and urgent … [Read more...]
Digital upskilling is no longer optional
Citing results from a PwC Pulse survey, Diane Youden discusses the need for upskilling among current employees. Only 28 percent of domestic workers reported upskilling initiatives as something their business was pursuing, compared to 40 percent of global respondents. Thirty nine percent of respondents are concerned their employers aren’t providing enough digital and … [Read more...]
Vet techs contribute to shared decision making during companion animal vet appointments
Commentary While it should come as no surprise, this study in four practices shows the value of clients engaging with veterinary technicians and veterinarians. We rarely see this in human medicine and one might estimate that vet techs and vets rarely interact together with clients following an exam. In my experience, it is common to never see the veterinarian and vet tech … [Read more...]
Study finds small acts of kindness can have big impacts on recipients
Research published in the Journal of Experimental Psychology shows that small kind gestures can have a significant impact on recipients, even if givers don’t typically realize it. Performing random acts of kindness increases happiness in both givers and receivers, but we find that givers systematically undervalue their positive impact on recipients. … those performing a random … [Read more...]